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Customer Reviews Crocs Santa Cruz

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Rating Summmary:

4,222 total reviews

Review Breakdown:

75%5Rated 5 stars out of 5

11%4Rated 4 stars out of 5

5%3Rated 3 stars out of 5

3%2Rated 2 stars out of 5

5%1Rated 1 star out of 5

Customer Fit Survey:

82%"Felt true to size"

91%"Felt true to width"

63%"Moderate arch support"

Additional Reviews

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Overall2Rated 2 stars out of 5
Reviewed at Crocs US
ese shoes are really comfortable, without a doubt. I'm not really sold on how they look. The leather is already getting kind of wrinkled on the top of the foot and I've only worn them a couple times. They are also really warm which is expected since they're leather, but not ideal during the hot summer months
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
Product is good. I ordered this product and two pair of flip flops. But...customer service no longer exists for this brand. Too bad!
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
Shoes are good. Slightly wider that expected but good. However customer service is really poor. I ordered and expected delivered in time for a trip. I called and emailed customer service many times with no response. Could not get ahold of anyone. When I did get a auto email back it provided no help and was too late for my trip. Overall expected much more from a brand like Crocs.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
Bought the Cruz 2 Luxe in hopes that the toes would not wear out as quickly as the regular Santa Cruz, but these are difficult to put on and take off and feel too tight when being worn. I ordered and received the same size as my previous two pairs of the Santa Cruz. Not a good investment for me.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
returned these. Did not like the shoe. It was a little to stiff in material.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
sizing a little small
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
Very comfortable. However the back of the shoe constantly rubs against my back heel. I did go a size up. I hope the shoe wears out overtime and not my heel.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
I really like this pair of crocs.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
I wore the shoes out on the street one time in my town and found both pair were a full size too large, even though I knew the size before purchasing. Can I take them back to the store and exchange them for something that fits better?
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
The fit is narrow and much tighter than Crocs. So I must return. Sorry but I liked the color.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
Not too happy, as these do not quite fit. They are a bit too tight, and going to next size up is way too big. I have a 1 year old SantaCruz, of same #12 size, and when i compare to the new #12 size, the older shoes are slightly bigger (slightly wider sole, slightly longer shoe, and the overarch is slightly looser). Don't know what happened but you must have changed the forms on which you build these. Unfortunately going to the next size with is #13 is just way too big.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
Size runs small. I had to give these away.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
I own several pairs and types of Crocs and find them all extremely comfortable. I normally wear a size 10-1/2 in shoes and boots, and find the Crocs size 11 a nice loose fit in all the other styles. These size 11 are more like a size 10. I tried wearing around the house thinking the canvas type material might stretch some. They are just too uncomfortable and probably should have gotten size 12.I will be returning ......
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
So my husband LOVES the style and says they are extremely comfortable... but within ONE WEEK of wear, the insoles are peeling out and crumbling apart. And yes, he wears socks with them. Very irritating. I'm glad I got these half off, bc they are overpriced to fall apart so quickly! He will enjoy wearing them until the insole is gone and they aren't comfortable, but I expect to have to replace them within a few months. Will def go to another brand when I do.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
Appeared to be well made but sizing was an issue. The label said mens 10, but they fit like a size 9. Had to return them.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
I bought these because they no longer make the stretch sole. There is a thicker bottom cushion that I found to be extremely hard to get my foot in. Once it was in, the top of the shoe kept rubbing up by my ankle. I wish there was more room for your foot to slide in easier, like there is on the stretch sole shoe. Please bring that style back!
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
The quality of the shoe was good but the fit wasn't. The buyers guide rated it as relaxed fit and recommended the size smaller if you needed a half size. The sizing was small all the way around and didn't fit my foot. The shoe was a disappointment and I will be returning it.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
Not the same as the ones I was replacing, even though they look the same. Did not care for the way they fit and am returning
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
Did not fit. My foot was too wide. I returned them
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
I've bought 3 pairs of these shoes over the past couple of years because they are super comfortable and they look great. They are extremely fragile and wear very quickly. Not a single pair lasted more than 3 months without significant wear and holes forming in the fabric itself, not even the seams. I'd still buy them when there's a good sale, but for $50+ bucks they are a complete ripoff.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
Poorly aligned right canvas. Seems not properly sewn on sole.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
I've was told these are the most comfortable shoes. I order size 12, I normally wear 11.5. These were too tight with socks to fit. I took the insoles out and I was able to fit into them but no cushion. Without socks I can keep the insoles in. After reading many reviews online I see that these are prone to shrinkage and if I would of know that I would have ordered size 13. Overall comfort is average
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
had 3 pair old santa cruz. loved them all i wore. cruz 2 are narrow and heel hurts. like the soft insert but only wore short time deciding if i will send back. too tight
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
I bought these to replace my first pair, which had worn out at the toe really quickly. I was assured that this problem had been rectified so I took a chance. What was disappointing was that the comfy insole had been replaced by one with all sorts of bumps and nubs - is this supposed to be a foot massager or a pair of shoes? Very uncomfortable. Luckily I still had the old pair and was able to swap out the insole. Yuck.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
Have worn original santa for years and loved them. These are the same size in name but are like 2 sizes smaller. Can't even fit in.
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0 found this review helpful.

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