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Customer Reviews Crocs Santa Cruz

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Rating Summmary:

4,222 total reviews

Review Breakdown:

75%5Rated 5 stars out of 5

11%4Rated 4 stars out of 5

5%3Rated 3 stars out of 5

3%2Rated 2 stars out of 5

5%1Rated 1 star out of 5

Customer Fit Survey:

82%"Felt true to size"

91%"Felt true to width"

63%"Moderate arch support"

Additional Reviews

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Overall2Rated 2 stars out of 5
Reviewed at Crocs US
Too small to wear
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
Was instructed by Crocs to go for the next size down if you're in a half size range. I did, they were tight, but I assumed they would stretch per Crocs' instruction. Now I've worn them outside and can't return them, and I'm stuck with shoes that are too small.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
I got the same size last year and these are too big. I gave them away.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
Not for me, tho it is well made. Definately not like the original version of the Santa Cruz - this version is much stiffer and narrower, and doesn't seem to be as soft in the sole. I suppose it will work for some as it is nicely finished, just not for me.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
It said to size down for 10.5. I did and they are too short . I don't want to pay for s/h tho to exchange them
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
I found these shoes very much not true to size. I was just barely able to get them on and my foot was crushed. Been a solid size 15 since 1990. Standard style Croc clogs at 15 fit great.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
The size 15 was too short on right side. This . is my third pair of Crocs. The first one tore open, I still use the second that are comfortable. I want to try again with the leather kind but I am not sure they will fit.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
I have owned no less than 8 pairs of these shoes in the last 8 years. I buy them because they are the most comfortable shoes that I've ever owned. Imagine my disappointment to discover that you have changed the design, albeit slightly, and raised the back of the shoe so that it goes past the back of my ankle and digs into my lower leg when I walk. So VERY disappointing. Why can't you people just stick with the design that people, your customers, desire? Very disappointed, one time loyal, customer.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
I never got to wear them... The write up said that if you wore a 1/2 size to get the size smaller. Well, that didn't appear to be true. I wear a 10-1/2 so I ordered a size 10. I could hardly get my toes in the shoe. I was looking forward to wearing them but couldn't - Very disappointed. I had to pay to send them back and did not order a larger size.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
Sizing is so inconsistent!
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
These shoes arrived VERY scuffed up. They've started to detach from the sole after less than a week's wear. Comfortable but very disappointed with these.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
had to return it.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
I bought the same size Crocs I've been wearing for years and they are not wide enough.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
The material at the back of the shoe is a little too high which causes the "stiff" material to rub against your skin above the heal causing blisters. Additionally, the stretch material that allows for your foot to insert into the shoe doesn't stretch enough and causes difficulty getting the shoe on or off as well as bunching up the shoe material causing a crease across the top of the shoe below the tongue. I own many pairs of crocs and this is the only pair I would never purchase again. I would select another shoe before purchasing this one.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
Didn't last much longer than a few months.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Destination XL
I ordered these for my husband in his normal size, when they arrived they were so narrow he couldn't get his foot all the way in them to try them on for length/fit, so I had to return them. They looked nice though and I think they would be comfortable if they fit your foot.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
A new sole design has removed the softness and cushioning effect. I have a bad heel problem and these were about the only comfortable shoes I could wear. The search is on for a replacement or I'll be walking in pain from now on.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
I am very sad I have to return these. My husband has always worn the leather Santa Cruz loafers to work and loves them. I purchased these because I thought they were the same as the original with added cushion to the sole. These are advertised as leather, but they are not leather. They are actually extremely similar to suede, which my husband said will crease after the first wear and look just like his two year old leather Santa Cruz loafers (but within days). He will not wear them, so I have to return them. Sadly those were the only crocs he liked, and because of the change in materials we will no longer be crocs customers.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
need wide sizes
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort3Rated 3 stars out of 5
Style2Rated 2 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Flimmsy and farty
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
I purchased the Men's SantaCruz2 Lux loafer for my boyfriend. He wears size 13 so had him try on a 13 at Acadmy Sports he couldn't fit into a 13 so we looked for a 14 could not find a 14. I looked on line and found a 14. He still could not fit his foot into the 14. It was not the length but the top of the loafer was not tall enough so that his foot could fit comfortably in them with out feeling like his circulation was cut off. He said maybe a 15. I said no it is not the length but the height. Need to return. It was easy to find and order what I wanted so I hope returning will bee just as easy. I was sent a return shipping label and instructions on how to return them. Yes I would order from crocks.com again and I have. It is just his foot is long and thick.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
I purchased the Men's SantaCruz2 Lux loafer for my boyfriend. He wears size 13 so had him try on a 13 at Acadmy Sports he couldn't fit into a 13 so we looked for a 14 could not find a 14. I looked on line and found a 14. He still could not fit his foot into the 14. It was not the length but the top of the loafer was not tall enough so that his foot could fit comfortably in them with out feeling like his circulation was cut off. He said maybe a 15. I said no it is not the length but the height. Need to return. It was easy to find and order what I wanted so I hope returning will bee just as easy. I was sent a return shipping label and instructions on how to return them. Yes I would order from crocks.com again and I have. It is just his foot is long and thick.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
Runs narrow and tight. Have to wear with back down.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
I wish to send this pair back, as the shoes are too large. I have asked for a return label to send, but nothing has been provided to date. My complaint is that the sizing instructions were incorrect, I use ASICS at size 10.5, but the size 11 recommendation from your website was not correct. Should I try the size 10?
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Crocs US
This shoe runs narrow. If your foot runs even a little wide, do not buy these shoes
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0 found this review helpful.

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