Customer Reviews SOREL Manawan™

I'm disappointed and a little amazed at how badly you messed up my order. I saw a bit on TV about Zappos a few months ago; I can't even remember what program. I'd never heard of Zappos before. I immediately bought and read Delivering Happiness. I was very impressed. Then I ordered the Sorel slippers for my son. The box arrived earlier than I had anticipated. I opened the box and inside was a pair of women's hiking shoes. Your warehouse guys messed up so badly, I have no idea how they did it. Wrong sex, wrong size, different manufacturer. The QC guy took the day off early whenever you sent my order out.