Customer Reviews SOREL Caribou™

As an old guy, theyre a little heavy. But theyre still perfect for my needs.

As an old guy, theyre a little heavy. But theyre still perfect for my needs.

ok. I have always loved the caribou boots but the last two pairs I have had lasted only one year before the rubber cracked. I live in montana where the winters tend to be cold and long so I wear the boots a lot but I am thinking they should last longer than one year. I see this comment a lot so it is obvious there is a problem. I want to like them but the cracking rubber just won't let me.

I am writing this horrible view as a DUTY TO WARN other potential customers from the same egregious customer service practices from this sham of a business, NOT for the boots themselves which by the way are made NOT with real leather or suede anymore :(. I purchase two pair of these snow boots for my son, not knowing what size would fit better with thick socks. He kept one; I needed to return the other. They informed me I will NOT receive my full refund but will be deducted the $7.00 charge for the shipping label. NOT ONLY THAT, but they make you return the original shoe box INSIDE of another larger box or bag which YOU WILL HAVE TO PAY FOR at the UPS store in ADDITION to being dedicated the $7- for the fricking return label!! Huh?? This is 2023 and the year of Amazon ease; so guess what?? Note to fellow would-be purchasers: Purchase these Sorel boots from Nordstrom or Neiman Marcus or REI or Amazon , all of which exist in the 21st century of customer service and ease of return. After all, I DID keep one pair for my son!! This gouging company just lost a customer over a flipping $16- return. They made over $200- on me but lost me with their customer gouging for $16-. DO NOT purchase from this horrid Sorel site; it is the worst and the customer service couldnt be worse. If you have any inkling that you may need to return or exchange, for the sake of your heart health, purchase ONLY from the aforementioned retailers who offer free returns and have brick and mortar storefronts in which to deposit your return and receive immediate refund. Learn from all of us who have reviewed the same frustrated experience!!

I live and work in the snow so these boots are essential, however they are replacing my previous pair which did not last as long as they should have. Make them more durable, please.

These boots are great for my son. I am disappointed in Sorel for no longer focusing on warm boots, but only cute boots. Sorel used to focus on both. Even Uggs lists their temp rating clearly like Sorel USED to and have far more options. Last winter I needed new lining for my boots and had to wait over a year for you to have it back in stock.

My last pair of Sorel Caribou boots where purchased in the early 1990's. I am confident my new pair are to last as long or longer. I can't say enough about the quality and durability. BTW, I am keeping my old boots and plan to fix them up enough to wear again next winter. 2 thumbs up!!!!!

Ordered online, received boots promptly. Sorel advises sizing down since boots are cut large. I stayed with my normal boot size and the Sorel's were tight. I could only wear them with light socks, and they were tight across the top of the arch. Returned - which was fairly easy - and ordered a half size larger. Couldn't just exchange them. Had to return one and order the second size. Replacements showed up and fit worse. Felt liner is much thinner than it used to be, and on the boots I got the felt wouldn't even meet at the top of my arch or my ankle. That means in cold only my sock and the leather tongue protect my foot from the outside temp's. Arch of boot was also tight where the tongue is sewn in. Can't comment on durability. Poor fitting on two pair indicate a quality control problem. If you're going to buy these, go into a store and try them on first. When I called to return the second pair Sorel said there was a return fee. Customer service did agree to waive the fee when I talked with them some more about why I was returning the boots. Pity. I used to lover Sorel's.

They fit well, but are a bit heavier and bulkier than I expected. I went down a half size after reading the comments, and they fit well.

My pair of Sorel Caribou finally wore out after 10+ years of use. I use them for snow blowing, snowshoeing and winter camping. They have not let me down for warmth and comfort even in below zero temps.

The last pair of Caribous that I owned were a pair that I purchased around 1979. They were from a liquidator of factory seconds. One boot had a Sorel sole and the other had a Vibram sole. I wore them in mud, snow and acid mine discharge during the winters of 1980-81 and 1981-82. I paid $29.95 for them back then and they survived into the early 1990s. They always kept my feet warm and dry. I finally decided to buy a new pair to combat any further heavy winters that the Sierra Nevadas might throw at us.

Great boots. Wore them for 2 straight days of snowmobiling. Temps were 20-34*. Never leaked, never got cold, and they were pretty comfortable right out of the box. Fit was true to size for me.

1st pair lasted 15 years Not as comfortable as 1st pair the sole is different and you can feel the rubber bumps when you walk

First, a big thank you to the person I spoke to in customer service. Unfortunately I do not remember his name, however, he played a key role in making sure my boots arrived in time for my trip. My order had been delayed due to the storm in Portland. He helped expedite my order so I could have in time for my upcoming ski trip. They showed up literally in the nick of time as I was walking out the door to head to the airport. That not only made my day but my trip. I spent the next week warm, toasty and comfortable on a snowmobile, extreme sledding and other winter activities. I have always been a big fan of Sorels, was in need of a new pair and cant thank the gentleman in customer service enough who helped me. My trip went from good to great because of it!!! Thank you!!!!

The Men's Caribou Boot is the Classic Sorel Boot!! I already have the black and now wanted to add the tan to my collection.

Soles delaminated after 30 times worn. Unacceptable for this price point.

It's a heavy boot, but easy to get on and off. The website suggested to order a 1/2 size smaller, so I did. The fit is wide at the toes, but OK. It's stiff material, I'm hoping it becomes more flexible as I walk in them. I'm in Idaho and have had extreme cold, these boots have kept my feet warm.

Great boots! I bought them to replace the original Sorel boots that I purchased many years ago and finally had to retire. Would recommend this boot for both quality and performance.

My previous pair lasted over 30 years. Love these boots.

The rubber cracked along the heal on both boots so much that the snow gets in and they are now useless. The soles are hardly worn at all yet but because it's past their limited 1 year warranty they won't do anything about it. $200 boots and they lasted two seasons.

Love them - glad I didnt skimp and purchased these. Warm, comfortable, and built to last.

Comfortable, warm but a complete pain taking the boots off. Once you take the boot off the complete lining of the boot comes out. These boots would be great if this didnt happen, Every single time!

Nothin to get excited about, decent cold weather boot, a tiny bit on the pricey side ($212 to my door with tax and license) Washington State.