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Customer Reviews Birkenstock London

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Rating Summmary:

493 total reviews
Birkenstock London

Review Breakdown:

65%5Rated 5 stars out of 5

16%4Rated 4 stars out of 5

9%3Rated 3 stars out of 5

5%2Rated 2 stars out of 5

5%1Rated 1 star out of 5

Customer Fit Survey:

70%"Felt true to size"

81%"Felt true to width"

66%"Excellent arch support"

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Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Typical fit for Birkenstock Soft Footbed a bit more cushion than the standard footbed.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Typical fit for Birkenstocks.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Was disappointed in the quality of the product sent to me. I ordered these as a replacement for my husband's shoes of the same style. He's worn them nearly every day for five years and they've served him well. Though I'd rather the Jaren be offered in the oiled leather, it's not- so we simply reordered. Firstly, though I understand the nature of oiled leather as being a natural, aged-looking product, I felt that these appeared extremely scratched for being new. What's worse was the straps, however. Upon trying them on, my husband commented that he could hardly fit his foot in one of them. Turns out the straps are about 1.5" different in length. I tried to chat a representative before returning them, as the site instructs- but it was just an echo chamber. She never responded. So, back they go for a full return. I'll purchase through the official brand site instead.
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8 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I love my Birkenstocks. They may not be terribly fashionable, but I like the way they fit and feel. I will always wear them for their comfort and basic looks in my opinion.
I'd also recommend:
Merrell
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I love Birks, and i love the look of these (I wanted a closed-toe shoe). My problem is that I can't slip them on and off without buckling and unbuckling them, and that is really a hassle and more work than tying. I'm returning them, but i wish they were easier to use because i like how they look and feel.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Wow! Awesome shoes. I’ve never reviewed anything but here it goes. I’ve had Birk sandals and clogs and always wore a size 40 regular. Whatever you’ve read or heard about Birk sizing being on the small or large or wide side, ignore all of it! Before investing this kind of money I double checked my size. There are NO Birk retailers in my city so I went to the Birk website. They provide a size guide for you to print off and tape together and then measure your foot. It will measure both length and width. THE SIZING GUIDE ON THE BIRK WEBSITE IS EXTREMELY ACCURATE. I called them to verify that the guide is accurate for your FOOTBED SIZE. So in my case the guide measured me for a 41 regular instead of a 40. But the Birk site was out of my size in the black color. The first site they suggested for my purchase was Zappos. I asked about fakes and second hand products and the Birk company told me that they fully endorsed Zappos as an authorized retailer, but Zappos was the only one they endorsed like that. So I ordered from Zappos which was amazing. Put my order over the phone and the woman had me enter my card number on a recording instead of giving her the number because that is a Zappos policy to guard against credit card theft. Amazing service and super easy to use. She upgraded me to next day shipping and the shoes arrived next afternoon. Perfect Birk quality and the fit was amazing. All these years I’ve been wearing my Birks too small! I’ve attached a pic of the inside on my largest foot. You can see where your toes should stop on the footbed to still allow plenty of room for movement. I’ve been wearing them for a week and a half almost every day for around 14 hours a day. Typical Birks they were very stiff at first, VERY, but after a week of that much wear they finally started to break in. Now they are almost perfect and only need another few days. I also attached pics of their authenticity. A full “Birkenstock” on the buckle, embossed “Birkenstock” on the inner sole, accurate measurements on the footbed with matching numbers on both shoes. After I received them I noticed there was no toe bar? I called Birk to verify that the London DOES NOT HAVE A TOE BAR, so they are not fake. Also posted pic of the sole and they seem to be wearing fine. They are very easy to resole in the future. So, sizing guide from Birk is super accurate, Zappos is amazing and they are endorsed by Birk, quality of the shoe is top notch and comfort is better then even other Birk models. Spend the money and buy these shoes. Footbed fit is the most important aspect so GET IT RIGHT and everything else will be amazing. Good luck!
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48 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Love these. My only issue is that I can’t seem to find any socks that will not slip off my feet when I wear them. Also, the sizing is a little off. You may have to order different ones to test it out.
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Great shoe! Not sure I would like it from the pictures, but it fits and look great on.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I love all Birkenstocks, but I've never had a pair of Londons but wanted them for work. I always wear 39 although I wear a size 9 and have wide forefoot and high arch and my toes go right to the end, but never really hit. When I tried my usual 39 regular, my second to last toe hit the end, and it's just not the right kind of shoe for that to happen- and I didn't have socks on yet, so i tried a 40 - and they are a bit roomy, but i know once they melt into my feet, they will curve and fit perfect. I should probably be wearing a 40 anyway. They are beautifully made shoes and the leather is a dulled surface but smooth - will only get better with time.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I got these because they looked hand made. Birkies fit like gloves and this one fit almost too well...I got a little claustrophobic because I was strapped in so well, my feet didn’t move inside at all. My problem is that I have two bones growths on the top of my foot and the shoe rubbed one of those to the point of raw. I loved them, but had to send them back.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
As anyone knows, and who has had Birkenstocks before, your foot will "form" to the footbed of these shoes. WELL, it was obvious that the pair I received today had been worn previously because there were obvious TOE MARKS in both footbeds! Yuck...Absolutely disgusting and I'm very disappointed Zappos! I suggest you audit the department that inspects your shoes before shipping them out! Returning immediately and hesitant to order from Zappos again.
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70 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
These were comfortable, as one would expect from this brand, the only thing was how annoying it is to loosen up the buckle in order to fit your feet into the shoe. The color is fantastic and good quality leather.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I love these shoes! The first pair I ordered was too wide but Zappos customer service was wonderful. They made the return very easy and my replacement pair came immediately!
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
Verified Purchase
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Poor SupportGreat Support
This is my third pair of London clogs. They’re always too narrow across my (pretty fleshy) feet in the beginning, but the leather loosens up and/or the cork compresses, and then they’re the most comfortable shoes on the planet (at least for someone like me who needs lots of arch support). The first pair lasted about 15 years with heavy wear, with multiple re-solings, until the interior of the shoe finally started falling apart. My second pair was in for its annual re-soling and I realized I really needed a third pair so I would never be without one when one was in the shop. Hence this pair.
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I have been using this shoe for work for the last 4 years. Gets more comfortable every day. Has held up very well!
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
That was 2nd. pair shoes are perfect shipping & price very very good
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
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Poor SupportGreat Support
Like most birks they are a bit sloshy but very comfortable.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I have had many pairs of Birkenstocks since 1989, but never had a closed toe version. I’m so thankful there are narrow sizes available for my super narrow feet. I am an art teacher and I’m on my feet all day 5 days a week and these were wonderful in the winter. I wear a 7.5 and the 38 is perfect for me.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
PLEASE READ! This is my 8th pair of Birkenstocks! Needless to say I know this shoe well. SIZING. Do you own a pair of birk sandals like the Arizona? Get these in that size. Do not size up! At 1st I sized up because these are a clog. Bad choice they were super floppy. I got my usual 38 and they were perfect! Yes these will rub the back of your ankle so definitely break them in with a higher sock or use some moleskin. The leather loosens with wear! Please note you may want to size up with the soft footbed and not the OG, I had to size up in the Boston. I hope this was helpful and cleared up any questions!
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3 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort3Rated 3 stars out of 5
Style1Rated 1 star out of 5
Verified Purchase
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Poor SupportGreat Support
These were everything they should be. They were honestly just too ugly for words, and I wasn’t expecting much in that dept. my quest for winter Birks continues.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I finally decided to splurge on these and so far it has been well worth it (I've had them for about a month now). I have weak ankles due to a previous injury and need a decent amount of support for walking. These shoes are good for a number of reasons: * They have a deep arch that supports fallen arches really well. This also reduces strain on the hips and knees. * The cork footbed allows for better traction. I've noticed that shoes with leather or cloth footbeds tend to be a bit slippery, which leads to blisters and also prevents your toes from making the "gripping" motion that Birkenstock footbeds promote. * I've found that the traditional sandal footbed with a toe bar doesn't fit my foot very well, and is uncomfortable to walk in. Since this model does not have a toe bar, it fits my feet shape a lot better. * The wide toe box also allows for more room for toes to move around, which again allows for a natural gripping motion and reduces blisters. * The leather makes more a reasonably breathable close-toed shoe. * I was worried that they would look really ugly and I would never wear them, but they actually look pretty good in their own unique way haha. I've found that they look best paired with neutral-colored or black socks. I'm also hoping to wear them barefoot for the summer months once I break them in more. Some tips: * This shoe really does need time to soften up and become more flexible. I made the mistake of wearing it at first without socks, and got some bloody blisters as a result. Wear it with thick socks at first to break it in. * The fit should be looser than a normal shoe. I followed the Birkenstock sizing chart and found it to be pretty accurate.
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1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I love Birkenstocks in general and have been a happy customer for 20 years. I've have these same shoes in shiny leather and love them. I thought I'd get a new pair but liked the idea of the oiled leather. I tried to put them on when they arrived and I could barely get my feet into them. The ball of my foot was super tight inside the shoes. I couldn't take one step. I was surprised. I carefully compared them to the shoes I currently have and these new ones in oiled leather are just smaller inside. I don't know how or why, but I had to return them for that reason. Other than that, I've loved every other Birkenstock shoe, including the London.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Great except the soles wore fast.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Wonderful. My feet are changing as I age: one bunion, occasional plantar fascitis, various aches from shoes that technically fit but somehow don't quite give me support in right places. My toe-box needs to be wider than heel in standard sizes. Pinky-toe set abnormally low on the foot. I've always been an over-pronator, always had fussy feet, wore "special shoes" as a kid. Birkenstock has been my go-to, at least the more traditional footbeds/lasts. I've resisted the London because they so perfectly fit a quip I believe Robin Williams made: "Lesbian? Germany lady? Who can tell?!" Gotta own it; I'm both. So I find myself out of options for "sort of dressy shoes." The standard low-heel pumps won't accommodate my bunions. Other brands' slightly sporty/dress options with low heels don't seem to have the right fit. Last year I purchased the Birkenstock Stowe boot, and it fits like a dream. A bit on the "biker-Doc Martins" spectrum in terms of dressiness, but when covered by pants legs all that really shows are the instep and soles. But I can't wear boots in summer or warmer weather, can I? So I took a chance on London. They work! Seem to have the same footbed as the Stowe. Toe box has plenty of wiggle room. And the heel-cup fit really doesn't matter all that much to the overall fit, but it seems plenty wide. I did find the shoe a bit stiff when I put it on. Had thought about going for the "soft footbed" option which is also offered, but decided to go with the known fit. With the addition of a cushion insole (no arch support, just a double-thick bit of foam, can be bought in any drugstore), they feel great. And the shoe is deep enough to accommodate the foam without smushing my feet. Another plus: I've never had a pair of Birkenstocks that seem badly or sloppily made. Unlike many manufacturers, they seem to have kept the same high quality I recall from 35 years ago. (My first pair lasted 20 years.) That's a rare quality today. Only thing I might do differently is the outsoles (the part in contact with the ground). When they need resoling (and Birkenstock soles will last for a year or so, and worth getting replaced timely), I may see if there's something with slightly more "oomph" (snow traction) that can replace the original.
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9 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
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Poor SupportGreat Support
My toes would occasionally bump in to the front of the shoe as I walked around my house. I also found them to be lacking support. I read reviews that stated these shoes are perfect once they are broken in. Unfortunately, I don't have the budget to risk losing $170 on a pair of shoes if they don't work out.
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0 found this review helpful.

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