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Customer Reviews Birkenstock London

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Rating Summmary:

493 total reviews
Birkenstock London

Review Breakdown:

65%5Rated 5 stars out of 5

16%4Rated 4 stars out of 5

9%3Rated 3 stars out of 5

5%2Rated 2 stars out of 5

5%1Rated 1 star out of 5

Customer Fit Survey:

70%"Felt true to size"

81%"Felt true to width"

66%"Excellent arch support"

Additional Reviews

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Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
It is more a matter of style. The shoe has good quality and is comfortable. So if you're into hitting a party on a pair of Crocs, these are definitely a step up. I just couldn't find anything in my wardrobe to pair them with.
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Very comfy. Im very pleased. And Zappos had these in stock, in my size, when the Birkenstock site didnt
I'd also recommend:
Keens. Nice wide toe box too.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
Everything is great and comfortable the only thing I wish is you can make same shoe and style on wide thanks
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Size is misleading
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
Beautiful shoes; did not fit; irrelevant. Love the style, completely confused by Birkenstock sizing.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
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Poor SupportGreat Support
Will be sending it back, the width of the shoe was not wide enough. Was extremely tight around the mid-foot, even with the buckle unfastened. The length of the shoe was just fine. Not good for fat flat feet. I was extremely excited to get them in the mail, disappointed that it didn't fit me.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
REVIEW UPDATE: I have ten pairs of Birkenstock sandals including two pairs of Bostons, which look similar to the Londons. A local Birkenstock specialist helped me find my perfect size...most people mistakenly buy Birks that are too small or too narrow. The Londons LOOK like Bostons but fit much more tightly across the top of the feet. The thick Habana leather slowly conforms to your feet day by day. The soft suede version will loosen up more quickly. Because I wear Birks almost everyday, the Londons felt fairly good right out of the box. After a week and 20 miles of walking around the neighborhood they feel great. I have already ordered a second pair. These are great shoes for people who are on their feet at work, and for folks who want to do their daily 8,000 or 10,000 Fitbit steps with zero foot, ankle or knee pain. Londons with the oiled leather upper can last ten or fifteen years. A heel replacement is only $20 and a sole replacement is about $50...even the cork footbed can be replaced when it is finally worn out. Over a ten year period, the Londons will outlast twenty pairs of non-repairable cheap shoes that fall apart after six months.
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6 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Birkenstocks have greatly improved my life. At age 65 I struggled to walk around the block due to pain in my feet, ankles, knees and hips. Now, at age 70 I am walking five miles a day in comfort. I like my Birkenstock Bostons and I expected the Londons to be similar. But, the Londons feel quite different from the Bostons. The thick, high quality Habana leather of the Londons feels snug across the top of my feet while the Bostons are quite loose fitting. After a few weeks of wear, the Londons will loosen up and conform to the shape of my feet for a great fit. Because I wear Birkenstocks almost daily, the Londons felt comfortable out of the box and they will gain comfort as the upper and footbed become more flexible over time. The Londons are a good investment. Over the next ten years I will spend $20 a year for heel replacements and every three years a new sole will cost $50. The total cost of ownership will average less than $50 a year for a supremely comfortable shoe. In contrast, a $50 shoe would fall apart after six months of walking five miles each day.
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4 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I've been an ER RN for 33 years and these are the only shoes I can wear that do not cause me foot pain.
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2 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I wear shoes size 7 but Birkenstock’s size 6-6.5. I love the style and it fits perfectly. I wish this style came in brown suede too. Overall I love it.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
London; SUEDE; All-leather; Taupe; 46; Regular; Standard footbed; 2020. Purchased direct from Birkenstock, so FYI. I have numerous pairs of Londons now. This is one of the first instances of Birk offering London in all-suede. The leather used for this model as received *from Birkenstock* is _much_ thinner than suede Boston model; nubuck London model, and shiny/untreated leather of black & brown London and Boston models. I'm disappointed at the thinness of this leather. It is in one regard very comfortable *like a supple glove* BUT is not robust like other sued Birks that I have had for _YEARS_. In another model this would feel like a fashion choice with more delicate/boutique materials, but *nothing else has changed* about this otherwise CLUNKY shoe design. There's nothing slim, quick, or (more) elegant about this London. It's the same looking oil tanker it has been forever. So, must conclude it's Birkenstock adapting cost-cutting measures without saying so to customers. Would love to hear observations from others. Have had dozens of Birks over decades, this is the first where it felt like I bought a pair where lasting-for-a-decade didn't matter to the manufacturer.
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1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I have high arches and normally wear Birkenstock Boston and Arizona styles. Unfortunately, the London shape on the top of the shoe causes my foot to be squeezed down onto the footbed and I can’t get my foot far enough into the shoe so that the arch support aligns with my arch. They are wide enough, but not high enough to accommodate a high arch. I tried them on multiple times and finally decided to keep them in the hope that they would loosen up with wear. I wore them to work for a full day. Huge mistake. This issue is what I would expect from the soft footbed style but I didn’t expect my feet to be squeezed in the regular width and footbed. The length and roomy toe area are great.
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1 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I wanted a closed toe and back Birkenstock. I ordered a 43 because I wear a women's 12. I don't think they are stylish but I shop for comfort first. I have a high arch so the tongue rubbed the top of my foot and the top of the material in the back rubbed my heel. I had to return but will order the closed toe style that is backless for comparison fit. I appreciate Zappo's free shipping and return policy because it is hard to find my size in shoes
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I have a high arch and this particular shoe did not fit because of that. The shoe was tight and the strap was not long enough for me to click the strap on. I have a Boston and that fits, but I can't wear it outside with winter weather.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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I am a longtime Birkenstock customer but this was my first time buying this style. I am very happy with them -- they are more stylish than I expected and a great work shoe if you're on your feet all day.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I needed a closed back shoe for comfort. This shoe fit the bill perfectly! Very happy with fit, quality, and appearance.
I'd also recommend:
Keen
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Initially I was a little worried about how tight there were as my feet have flattened out over the years and I have an dropped arch in my left foot. It took a few wears but they stretched out to perfection and the arch support has done amazing things for my foot. Brought the inflammation down and reduced the pain I have in my second toe due to arthritis. Love love love them!
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1 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort4Rated 4 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I wear a standard-width 39 in in multiple styles of Birkenstocks. These were very narrow (and I don't think I chose "narrow" I think the only choice was "standard") and the arch support felt like it was WAAAy to far forward. They run very small. I might try to re-order in a size 40 to see if that makes a difference.
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1 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
These would have been perfect except that the heels were way too loose, nothing I could fix with thicker socks. I need the wide toe box because of foot problems, and the narrow width in the London fit beautifully except I couldn't keep the shoes on because the heels were so wide. My feet slipped around at the heel even with the buckles as tight as they would go. Nothing against Birkenstock....I always have this issue with any brand of shoes. Tightly-laced sneakers seem to be my only option, and luckily Zappos always supplies me with my favorite New Balance 928's. Sadly, my foray into Birkenstock world is a bust.
I'd also recommend:
New Balance for me!
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
The size was to big in both length and width. I ordered my normal size 37 narrow, felt like I was wearing boats on my feet. I may have been able to go a size down but didn’t try due they’d probably still be to wide. I own 5 pairs of birks, figured these would simply be added to my growing collection. Sadly I had to return these. Really wanted them for my fall, winter shoes.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
my husband has now worn the soles out on these! LOL he loves them sooo much.. sad that the amount of walking he does at work is too much for them to handle..but he doesn't care wants another pair! for a big guy (6'5" 290lbs...its hard to find truly comfy and supportive shoes..ill buy him a new one every year if he wants!
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1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Wow these were much to wide for my foot. I ordered the narrow and there was nothing narrow about these. Not even a heavy sock could do the trick, so back they go. I have plenty of Birks in narrow and they fit me beautifully with a little extra room.
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Good and predictable
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Width doesn't seem to apply to people with high insteps. I hoped that the startup on this shoe would give me instep room. It doesn't. I can't understand why shoe manufacturers don't allow for sizing that addresses instep height. This show looks great for my use, but I can barely get my toes into the opening.
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2 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
This is my second pair of London's. I loved my first pair (used for work) which I bought a few years ago. My second pair feel a little small and are very uncomfortable. I love Birkenstock's but I am very disappointed with this pair. Will most likely need to return.
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1 found this review helpful.

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