Customer Reviews UGG Ascot Leather
Write A ReviewRating Summmary:
5431
5,431 total reviews
Review Breakdown:
82%5Rated 5 stars out of 5
9%4Rated 4 stars out of 5
4%3Rated 3 stars out of 5
2%2Rated 2 stars out of 5
3%1Rated 1 star out of 5
Customer Fit Survey:
70%"Felt true to size"
91%"Felt true to width"
55%"Moderate arch support"
Additional Reviews
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Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
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Poor SupportGreat Support
Terrible support from Zappos. I ordered the China Tea Leather in size 14 and received the the wrong order three times. I got the black suede in size 14. To make things worse, one of the pairs I received was obviously used & didn't have the Uggs tags on it, so Zappos is selling used shoes as new. Nice, Zappos. Anyways, beware of ordering these shoes. You may end up getting the wrong color/size/item. Quality control has been abysmal at Zappos.com. Thus, I cannot recommend these shoes or Zappos!
Mernie, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG Australia US
No what was advertised.
HELPME,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG Australia US
Throughout the order process, when I entered my discount Code, your website said it was in my cart. Yet, when I finally got to final checkout, it was not honored. You should have said it would not be honored up front. To "put it in my cart"
and then not honor it later is a dishonest approach and not appreciated. I complained about this and got
a pointless response in return. I have used UGG products for many years and expect honest, straight-forward products and service. You disappointed me.
El,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG Australia US
Web site says slippers made in China. Shoes arrived and were too big and linning falling out. Inspection showed product (slippers) were made in Vietnam, need I say more. Product misrepresented. Good customer service, asham product was not as advertised. Tom S.
Tom T,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG Australia US
What happened to you guys???? You use to have a fine product but I can't even get my foot into the second pair of slippers my sister sent me for Xmas. I'm not going to Ever buy another ugg product. I have a very high arch and wide foot. Slippers just don't fit! You obviously do not want my business or anyone that is a bit out of the "norm" of foot style. When you were making slippers in australia they were fine quality but now since you subcontracted your product to another country. I say ugg to ugg!!!
Magoo,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Could have been. Should have been. Watch Out!
This slipper should have been excellent. Its design provides a wonderful combination of functionality and beauty. It is comfortable, warm, and attractive. It is everything I was looking for in a slipper. But it is poorly constructed - so poorly I had to return my pair. Underneath the foot, the sheepskin is glued to a thin pad. That thin pad is in turn glued to the sole. The glue breaks down very quickly, separating the sheepskin from the shoe. Worse yet, the glue holding the upper part of the shoe onto the sole also came apart. Disappointing construction quality in an excellently designed slipper. Too bad.
Anonymous, Zappos Customer,
0 found this review helpful.