Customer Reviews UGG Ascot Leather

The color true navy looks black

You are buying a name only. There is no quality or craftsmanship to the product at all. UGG must expect the buyer to glue the parts together because they forgot. They two spots of glue they did use only held until my foot warmed them up and became unattached and slide inside the shoe. Very uncomfortable unless you get the seems to line up perfect. These were not advertised as replaceable inserts.

Looked great on line. But my husband's feet just didn't fit. It was like Cinderella's step sisters trying on the glass slipper. I wish it had fit. It's a beautiful slipper and practical. You can wear it outside because of the rubber sole.

Fit is way too small, choose the next size up.

Insoles bunch up under the arches of my feet. Only the heels are glued. Why isn't the entire insole glued? The crease the bunching causes actually hurts.

Came with a liquid on it and I chucked em.

I bought my husband the previous style in February 2014 and they lasted until December 2018, when he got a new pair for Christmas, which was this new style. Less than a year and there are already holes in the inner sides of the slipper. Very disappointing!

BOUGHT CHESTNUT COLOR LOVED THEM NO ISSUE .BOUGHT ESPRESSO COLOR SCUFF MARKS ALL OVER THE HARD WOOD FLOOR! Not sure why? very hard to remove scuff marks brand new slippers cannot wear

Bought these- coffee r something spilled on to one of them. Put in washer and they shrunk. Can't even get my fit in them!

I washed these very nice slippers and now my feet will not even fit into them. Very disappointed.

Poor quality

trash my dog eat it because trash can

I have been buying and wearing UGG slippers for over 20 years. They are great and comfortable but the last pair I bought are so large that they keep falling off my feet when I walk. They are the same size that I always buy, but the fur inside the slipper seems to be thinner and not snug around my foot like previous pairs.

The coustmer service was not pleasing

The bed slippersI ordered were very poor quality, the right shoe was bigger than the left and the craftsmanship was very bad. I returned them for a refund

Had to return item for incorrect size after waiting 4 weeks for product to arrive, not receiving tracking/shipping information until I reached out via email to customer service as to why I hadn't heard anything about my order.

These r probably the ugliest looking shoes i have ever seen.

The slippers were too small, sent them in to be exchanged, and almost 1 month later received an email that the exchange item requested was out of stock even tho it shows as available still online

These slippers were cozy until the insole started riding back and digging into my heel. Contacted customer service they said i had to ship to them and then they would exzmine them before they would even consider replacing them. Not worth all that for slippers. They didnt last 2 months. Went back to my old emu slippers that have lasted 10 years.

They were cute but I sent them back for an exchange and my package was lost and instead of sending new ones they refunded me. Awful customer service!!!

Bought these for a Christmas gift, got the wrong size. I sent them back for a different size and they sent the same pair back!!!! I am still waiting on a refund. Decided if you couldn't get my order right I would not reorder.

They have terrible customer service and they don't respond to their customers.

I bought the slippers as a Christmas gift for my brother. He loved the style & color but needed 1 size larger.

Well it is a comfy house shoe but the entire sole fell off the second time they were worn. UGG is going to let us return/exchange them which is good. Seems like for the price they should be made much better. Hopefully the next pair lasts longer.