Customer Reviews The North Face Recon

Most sturdy backpack ever very practical with many pockets!

I purchased a recon backpack on Feb. 2 to use as a daily commuter as well as some occasional hiking and biking. After 4 months of very light use, I realized the sternum strap had ripped (picture attached). TNF used to have great customer service so I reached out to get a replacement sternum strap. Customer service insisted that I send the whole backpack in for an "evaluation" to get it covered under warranty, instead of sending in the defective part only. This is my daily use backpack so it's not worth the hassle to empty everything out and get it shipped off for weeks for TNF to "evaluate". I'm not trying to start a fraudulent sternum strap side hustle here, I just want my gear to function properly. I'm very disappointed in TNF quality and customer service, and don't intend to buy their equipment in the future.

I absolutely love this backpack! The unique color really stands out, and it offers plenty of space for all my essentials. It's perfect for a weekend trip. Highly recommended for anyone looking for a stylish and roomy backpack!

It was a great backpack, however i like the older design of the front pouch that has a solid fabric piece in the middle rather than just all elastic mesh

i loved this new backpack, it has a great design and quality.

Perfect size, very comfortable. Spot on the side for my water bottle. Like the color

It works great for traveling or school. We've used Northface backpacks when we were in college and continue to use them as our carry on bags when flying.

Nice looking

This is my third recon backpack. Love it. Color is great and the functions remain perfect for and everyday backpack.

so much space!

Is the perfect backpack for all

I will be using it for a carry on for traveling as well as hiking because being able to have a water bladder in it. So far I have no negative things about the backpack. I love it.

Bag is used as a college book bag. This bad has multiple compartments with and abundance of space.

It's in a nice design and has many pockets. Loved the color.

I bought two of those for my twein boys for their High School needs. They looked durable and cool... so cool that I wanted one for my work. :)

Great looking solid, roomy backpack for all your school or hiking needs.

It's great! My computer weighs a ton and my last backpack offered no support yet I hardly feel like I'm carrying anything with this back pack

Husband loves it , great for someone that needs to travel light

Excellent product

I use this as my daily school bag as my last one was really cheap and broke within a year. Its really nice and a nice bag.

Quality and durable backpack.

It's everything I was hoping for. Just a little larger than my other North Face backpack and I really like the color.

great for travel and just about any kind of trip

Very spacious. I wish it came in the XS duffel since I'm only using this bag for my gym class.

Exactly as described on the app