Customer Reviews UGG Coquette
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7187
7,187 total reviews
Review Breakdown:
76%5Rated 5 stars out of 5
8%4Rated 4 stars out of 5
5%3Rated 3 stars out of 5
4%2Rated 2 stars out of 5
7%1Rated 1 star out of 5
Customer Fit Survey:
51%"Felt true to size"
91%"Felt true to width"
59%"Moderate arch support"
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Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
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I do not recommend these shoes. With them it is apparent as other reviewers state (and I should've listened) the quality of Uggs has gone downhill. After less than a month of regular indoor slipper type wear, my heels have no shearling left. They are no longer cushy and comfortable. If I still had my packaging I'd return them. This is my last pair of Uggs I'll purchase.
Loni, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG Australia US
This is my 2nd pair of UGG slippers - my first pair lasted me years. This new pair has already worn out on the heal and I've had them 2 months. For the price you pay I would expect a lot more from the quality.
Jen,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG Australia US
Product feels cheap compared to other purchases. The logo on the top of the ugg looks fake as well. The fabric is very thin.
Anna B,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG Australia US
I'm sad to report that my slippers are rough and scratchy, as if a lower quality sheepskin was used. I love my classic boots. I love my special cashmere boots. I don't love my slippers. I filled out a survey, at the end of which I was promised someone would contact me, but no one did. I suppose Uggs has enough business that they don't have to care about the few unhappy customers. Oh well. Side note: they really do run big. I'm 7.5-8, and the 38 fit like a 9.
Jen,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG Australia US
I have had several pairs of these slippers and they have been great. For some reason this time, I am on my second pair in 3 months, due to the insole wearing off. I received them for Christmas and had to return them by February and now the exchanged pair is doing the same thing. The insole is coming out in chunks! I am so disappointed because I wear them all the time around the house because we have wood floors. Just disappointed in the quality.
JenF.,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG Australia US
After purchasing the Coquette slipper for at least the 5th time, I immediately noticed the difference with a pair I purchased months ago and this pair I received for Christmas. The quality is completely different. I noticed my last pair that lasted a year had the word Ugg Australia and this pair had only Ugg underneath. The slipper is flimsy and light. The fur is completely different and the fur at the heel wore out in two weeks. When I contacted Ugg to complain they sent me another pair and explained the company is now Ugg in the U.S. and Ugg Australia is the international brand. I was reassured nothing else has changed. It is insulting to me to think I will believe this. Me, my mom and cousin have been wearing this style Ugg slipper for years and we all notice the difference. The slipper is so flimsy that my foot literally goes to the side in the slipper. The weight of the slipper is a fraction of the one I bought months ago. I am very upset that Ugg decided to jump on the bandwagon and cheapen their product. All three of us will never buy an Ugg product again. I paid top dollar for the slipper that has clearly gone down in quality. Please don't try and tell consumers that nothing has changed. We are smart and we know...especially loyal Ugg customers.
Dina B,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Verified Purchase
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I am sure that I received someone's old pair of slippers. They arrived matted, dirty and in some places, worn thin. I was shocked when I opened the box.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
So disappointed. What happened to the Ugg's we've come to rely on? I've been a faithful Ugg slipper owner for years, but this last pair were way below standard and didn't even last 6 months, when compared to previous pairs which lasted years. The lining bottomed out almost immediately in the heel area and footbed, making them somewhat uncomfortable, and was very flimsy unlike previous pairs. I expect more for the price point. Save your money and buy something where the price equals the quality.
I'd also recommend:
Minnetonka
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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I bought these to replace another pair of UGG slippers I had for a long time. These are really comfy, but I’m super bummed because the shearling has fully worn away to nothing on 1 heel and is wearing off of the other. I’ve only had these a 2.5 months. They look terrible and I hardly wear them now.
Madeline, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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I am very disappointed in these Uggs. I have only had them for 2 months & they are already stretched out & the fur is worn that I feel the wood when I walk.
Ellen A, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG Australia US
Bought my wife a pair of the Coquette slippers 3 years ago. She absolutely loved them, and they served her well. They finally wore out, so I ordered her a new pair of the same exact slippers, and when they came in, there was a noticeable quality/craftsmanship/sturdiness difference between the old pair (even after 3 years) and the new pair.
We won't be ordering another pair, that is for sure.
Anthony D,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG Australia US
Returned them. Haven't heard anything from Uggs! Very disappointed. I've worn these slippers for years. The quality is very poor now. Poor communication.
None,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG Australia US
Was disappointed by these slippers I only bought them in mid November and the inside heel area has already worn down so much the colour is off on them. I dont wear them often enough for this to have happened. Usually luv uggs but won't by the slippers again sadly.
Jen,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG Australia US
I was very disappointed in this product & returned it. I have purchased these slippers twice, in the past, & loved them. However, this time the fur wasn't as plush & had a different feel to it - not as soft...additionally, the slipper was too long, even though I ordered the same size that I previously ordered. Quality has definitely gone down within the past few years.
Kelli,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Love these slippers and have ordered them every year. However this year these slippers were bigger. I have slipped and twisted my knee in them and fell several times because the shoes have such a good grip and they are way too bifpg for me. Such a disappointment! Why can’t. They have there sizes the same across all shoes. Ridiculous! Spent too much money to get hurt
Susan S, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG Australia US
I returned these Uggs.
The pair I was replacing had more fur remaining than the new pair.
After two weeks wear, the fur on the foot bed had worn bare.
Dana,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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These slippers are super disappointing
. I should have read more reviews before ordering, as those who talk about the synthetic feel of the material are correct. They feel extremely cheap and not in-line with any of the other Ugg product I have. Really wanted to like them. For this price tag, the quality really needs to be much higher. I am returning and looking into Sorels or other slipper brands. Sad.
Kristen, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
I loved them so much until about week 3 and the fur in my right slipper started falling out. Can’t bring myself to show hubby, who got them for me as early Christmas present.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG Australia US
Alot of confusion and returns.
Judy,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG Australia US
The liner of these slippers was worn out in less than 1 month. I have had several versions of this slipper of the years and though the liner wears out over time, the quality of this version is very disappointing!
SueN,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG Australia US
My product was not used. I am working on returning them. I already have a pair and I really like them. However, I refuse to keep the second pair because they are used.
Silk,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG Australia US
This will be the last pair of UGGS that I will buy.
Matt,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG Australia US
Been wearing UGG slippers and boots for over 10 years getting a new pair of each every Christmas season. They have changed the slippers- I don't understand why either. The soles are thin flimsy almost hollow like (at least feel hollow) and not supportive nor comfortable. I am returning them. I spoke with customer service about them and they said maybe I had a bad pair and I exchanged them and the new ones are the same- clearly this is their new way of making them and it is horrible. I wish they would go back to the same style that got me to buy new ones and look forward to the purchase annually. The boots are different as well but tolerable but the slippers are horrible. Really sad about it cause I loved them and now am looking for a replacement.
Kat I,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG Australia US
I tried two different sizes and had difficult time walking in them.....I was trying to find a replacement for an ugg shoe that has been discontinued
Frankie,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG Australia US
UGH sold themselves to another company and the slippers are cheaply made and aren't even the same as the ones pictured on the website. Flimsy and thin. They look like fakes. Nothing like the UGG slippers I had years ago. Please make them like you used to so I can buy a pair.
Mel,
0 found this review helpful.