Customer Reviews KEEN Newport H2
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2979
2,979 total reviews
Review Breakdown:
63%5Rated 5 stars out of 5
27%4Rated 4 stars out of 5
5%3Rated 3 stars out of 5
2%2Rated 2 stars out of 5
2%1Rated 1 star out of 5
Customer Fit Survey:
67%"Felt true to size"
87%"Felt true to width"
49%"Excellent arch support"
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Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
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I’ve been wearing this style since this first came out years and years ago. The last pair I purchased was about four years ago so I was really excited to get these new keens. What a disappointment! Another reviewer mentions the same thing that I’m going to say here. For whatever reason keen has completely changed this shoe! It now fits very narrow, and I have the narrowest, skinniest feet so these shoes should be nice and relaxed on me, just like my older pair. And the toe box is so short, and 8 is my normal keen size in this style and other keen shoes. They are very uncomfortable; to the point that I don’t even want to wear them outside the house. I purchased this at a local shoe store as a special order with no returns, therefore I’m stuck with a pair of Newports that I’ll never be able to wear! Do not buy these shoes! I will be contacting keen to voice my opinion. ?
Jess, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
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I really wanted these to fit. When I finally squeezed into them, they were adorable. Not for my high arch. 8 is my size, but I couldn't get my foot into them. Always a disappointment, but glad to be able to do an easy return. Thank you, Zappos!
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
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I have worm many Keen shoes for years and years. No matter the style, sandal, oxford or clog, a 10 has fit perfectly. Not so for this shoe, which was a replacement for same shoe. It was far shorter and I had to return it.
I'd also recommend:
Ecco, Mephisto
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
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I am returning these. I could hardly get my foot into them and the part that goes around my ankle/instep was so tight there is no way I can spend even 10 minutes in them. Poorly made and disappointing for Keen.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort4Rated 4 stars out of 5
Style3Rated 3 stars out of 5
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These shoes are designed for adventure wear. I wore them on a 10 mile hike on flat terrain and the stitching came out on the ankle/heel connection which makes the shoe useless. Your mileage may vary but for what activities they are advertised for and their price I was disappointed they fell apart so quickly. Shoes should last longer than 10 miles!
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
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I think there was an issue with one of the shoes. After one easy hike, I have a large blister on the outside of one foot. First pair of Keens and most likely my last.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
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I have been wearing Newports for over 10 years - always a size 7. Before ordering the shark color, I checked my current pair and my Zappos order history - yep size 7 ordered last in 2016. That pair was from Mexico. The new pair arrived, and my foot cannot fit - made in Cambodia. I don't know, is this poor supply chain management on Keen's part? BTW, it is not that my foot grew - I am still wearing the size 7 from 2016. I measured the shoes against each other, too. The new pair is just smaller. I will have to return. Very disappointed with Keen. I just hope 7.5 is what I need and not an 8.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort3Rated 3 stars out of 5
Style2Rated 2 stars out of 5
Verified Purchase
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The left shoe had a much different form for the heel -- sunk down compared to the right shoe. Very disappointed in Keen Quality control lately. More than one pair I tried had this same footbed discrepancy.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
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I couldn't even get my foot in; there's no give in the ankle strap.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Sadly these hiking sandals were too “rough” on the inside for my tender tootsies - too many spots rubbed uncomfortably. Very disappointed as I was really looking forward to wearing them on a hiking vacation. ??
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Keen must have changed their shoe sizes as the 9.5 i purchased 1 year ago and the 9.5 i purchased now are a full size different. VERY FRUSTRATING!
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Very, very disapointed!
Keens used to be my go to summer shoes, great with a casual skirt or even climbing a mountain. I loved the colours these offered too but...
I purchased these to replace a pair that didn't last a whole summer (quality problem) and now they have changed the length too. My regular size of 8s were too short, the 8/12s had the sole seam in a bad place, and my feet swam in the 9s.
Time to look at Teevas.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
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I'm a longtime Keen wearer but these shoes were a total disappointment. Extremely narrow. Not true to size. Terrible synthetic smell. Definitely not what I've come to expect from Keen footwear.
Dee C, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Verified Purchase
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Ridiculously short and small across the forefoot! The straps are significantly shorter than other Newport sandals. There is no excuse for Keen being unable to standardize their manufacturing across countries. Poor quality control.
Ellyn, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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I loved my Keen Whispers. and decided to try a different style. After wearing these on and off for a week, I ended up put them in the bag for the salvation army because my little toe protruded through the gap in the straps. Not matter how I adjusted them I could not make them comfortable. I guess this shoe design is not for me. I will go back to the Whispers.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified Purchase
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I ordered size 8 but I couldn't even get half my foot in the shoe. There are no sizes written on the shoe, so I don't know what size was sent. I am exchanging it with a different style and color, hope I get sent the correct shoe and size next time.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort4Rated 4 stars out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
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I agree with the other review that says Keen has shortened its women's shoes! I usually wear a size 6.5 and a size 7 in Keens. My toe bumped the end of this shoe in a size 7, so I'm returning for a size 7.5. I'm skeptical that it will not be too large, but I'll try. I'm really annoyed that Keen discontinued a three-season Mary Jane that I loved! Now, I am having a hard time even finding one style I like and can live with by them. I've had four pairs of Keens and have to say, too, they've changed and not for the better. If this shoe doesn't work, I'm done with them...it is so disappointing when companies change so much that loyal customers have to go elsewhere.
I'd also recommend:
Naot, Dansko
Lorie, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified Purchase
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Too small and too difficult to get into.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
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What I think: I think that Keen should consider carefully all of the ladies out here who wear a size 12 shoe...and make them! In my circle of friends, there are several...so I am not the only one!
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort4Rated 4 stars out of 5
Style3Rated 3 stars out of 5
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Poor SupportGreat Support
I purchased these sandals to wear for wet landings in the Galapagos where I could do hikes wearing the same shoes. They performed and fit flawlessly. I love the adjustable, quick release/tightener toggle, works great. My only complaint at the time, is they take forever to dry,the top straps should be made of a better quick dry material, my straps were still very wet 24 hours after removing them. Once on a short hike,when they were wet, I did get a blister on the ball of my foot but otherwise they were very comfy to wear, decent arch support too. But my HUGE complaint is the entire sole of both sandals peeled completely off while on an 8 mile hike on a dirt & rocky trail, crossing a creek twice outside Yelapa, MX. Luckily these sandals have a 2nd soft sole so I was able to get back still wearing what was left of my sandals. I've owned these sandals for about 6 years but have worn them on just a few float trips over this period of time, so there is no way the soles should have fallen off! I'm calling Keen to get my money back, soles peeling off should not have happened, especially with such little wear! FYI, I own other Keens and they all have held up very well. Hopefully this pair are lemons.
I'd also recommend:
Mephisto
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
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Poor SupportGreat Support
I bought these shoes for some hiking on St. John. I wanted something that would go from trail to beach. I overpronate and found these shoes to have absolutely no arch support at all. I would not recommend them to people that need arch support, stability support or motion control in their shoes. I don't think they are advertised that way, but since they are advertised as an anatomic footbed I assumed they would offer support, not so. I believe the shoes were well constructed and I did give them to a friend that found them to be fine...she doesn't have foot problems. I did not buy the shoes from Zappos.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
The soles of this shoe are too slippery to wear on any damp or wet surface - way too slick. Very sad, I love Keens and they messed up the base of this Newport shoe!
I'd also recommend:
Merell, Patagonia, Columbia
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
I really wanted to love these shoes. They are so stylish and comfortable, and I splurged because I was planning a trip to northern Minnesota and knew I'd want shoes to wear in the lake as well as hiking. The first time I wore them in the lake, where I was essentially wading in knee-high water with my two year old, the toe box pulled away from the straps. What a disappointment. I wore them the rest of the week because I didn't have a backup, getting more and more upset with Keen each time for selling me such a poorly-made product. I figured I'd get at least a couple of summers out of them. I'm going to contact the company to see if they'll repair or replace them. My $10 water shoes from Wal-Mart held up better than these. On the up-side, they were comfy to walk in before they fell apart.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
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Poor SupportGreat Support
I couldn't get the shoe on. I have a very high arch and instep, and consequently could not slide my foot in without the ability to pull the back strap over my heel. The back strap had no give at all and was short of the back of the shoe, making it impossible for me to pull the strap over my heel. I have arthritis in my hands, making a tough pull impossible. Definitely not an easy on and off. Fortunately, Zappos exchange made it so easy.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
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Poor SupportGreat Support
I really wanted this shoe, but unfortunately I have a very high instep and it was impossible for me to get the back strap out from under my heel once I got my foot into the sandal. The back strap was a good 1 1/2 inches shorter than the heel and had no give or stretch whatsoever. I struggled enough to know that on a 10 day hike it would prove too difficult to get them off and on. If I could have managed the back strap they would have been wonderful, I have arthritis in my hands so it was just too difficult to get them on. I was very disappointed and I envy those that managed to get them on as they are without a doubt a good walking sandal.
I'd also recommend:
Keen Whisper
T.Adams, Zappos Customer,
0 found this review helpful.
