Customer Reviews Rockport Big Bucks Margin
Write A ReviewRating Summmary:
1537
1,537 total reviews
Review Breakdown:
71%5Rated 5 stars out of 5
17%4Rated 4 stars out of 5
6%3Rated 3 stars out of 5
4%2Rated 2 stars out of 5
3%1Rated 1 star out of 5
Customer Fit Survey:
90%"Felt true to size"
89%"Felt true to width"
64%"Moderate arch support"
Additional Reviews
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Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
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Poor SupportGreat Support
Was sent the wrong size
Tiffany, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
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Poor SupportGreat Support
Did not fit at all. Thought that they needed to be broken in, but they are painful to wear. Can it return them because they have been worn for 24 hours. Very disappointed.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort3Rated 3 stars out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
"leather" looks like plastic. I am going to look at higher-end shoes.
Alan, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I went through Zappos through Amazon and got the box and the shoes were worn and scratched and used. It was very upsetting that we were sent shoes from a return someone else had made. Here are the photos below.
You can see that there are to different shoes one left shoe never warn and tissue in it but no stick. Right shoe warn which had no tissue in it and no stick holding the tissue in and wrinkled toe area and scuff mark near the laces.
I'd also recommend:
Bass
Eric, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
This is a split-screen review. Zappo's, the "middleman" here, has been extraordinarily kind andultimately refunded the cost of purchase, this pair of shoes had a huge quality problem. Size, width, and arch support aren't the only "how you feel" questions. The two shoes were made in different factories in different countries. As a result, the colors did not match. You can't expect two factories to match leather samples precisely. Lesson to purchasers: check the shoes as soon as they arrive. (I placed mine in storage until after the "return window.")
Russell, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Only 1 shoe in the box??? returning
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style2Rated 2 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Rockport used to be the savior for my narrow feet, being one of the few companies making comfortable shoes in narrow widths. Alas, in recent years, I feel the quality of the products has gone down and their idea of a narrow width is like most companies' D width. I wear a 10B, and these shoes felt like I was putting floppy clown shoes on, and I have noticed the same thing with other recent Rockport purchases. I wish they would return to their roots.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Rockport
Moderately comfortable, but nothing special. Not comfortable like I'm used to with rockports. After 12 months of sporadic use, they completely lost their color. They look like the dye just washed off, and there are now streaks of of no color on the shoes. It happened gradually, starting after around 9 months, until the toes are now almost completely bare of color. I can't wear shoes to work looking like that. They are going in the trash. Will never buy these again. I'll give rockport one more try, but different shoes, But if this is what Rockport have become, I'm never buying another rockport.
Pjrt,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
The margins fit well, very comfortable, even when you are on your feet all day and look good enough as office attire. Looks like Rockport are discontinuing them, what a shame so bought 2 pair to have for later.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
This shoe although approved for ACS AW is not airport security friendly. I have to remove my shoes every time time I go through the security check point.
I'd also recommend:
Dunham
William, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified Purchase
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Poor SupportGreat Support
Seems to run longer for an 11.
Ken, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
These shoes seemed to fit okay at first - I wear a size 9 sneaker and the website recommended getting size 10, so I did. However, 2 hours into the workday I could feel the right shoe digging into my achille's tendon. By the end of the day I had bled through my sock. I won't be getting this brand again.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Rockport
Had a pair of these from a free years ago and they fit well, quality was average. Ordered a pair this week and the sizing is completely different. Same shoe same size but an inch in difference. Rock port is now owned by another company and this I'm sure is the direct result. What a shame
Strill19,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort2Rated 2 stars out of 5
Style1Rated 1 star out of 5
Verified Purchase
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Poor SupportGreat Support
Horrible. Returning.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Rockport
Uncomfortable, stiff, defective thin broken laces and narrow shoes. Poor quality, cheaply made in China or Vietnam. Returned and waiting for refund.
Comfortride,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Rockport
The shoes don't fit and created blisters on both of my feet the first day I wore them. They will be returned.
Jeff2426,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
My husband bought a pair of these a few years ago and was very happy with them. However, they finally wore out and he ordered a new pair. The soles have been changed to a hard plastic which is very slippery and also cheap looking. These will be returned.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Rockport
Had to exchange for larger size, which was out of stock.
Jackie 2,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Verified Purchase
Runs SmallRuns Large
I never even tried these on. I pulled them out of the box and they had obviously been worn before complete with large scuff marks and wrinkles and lines from being walked in.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Rockport
I have worn Rockport shoes for years. This new pair was very stiff and uncomfortable. I have returned the shoes for a refund.
REK1,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Rockport
I was very displeased with these shoes. I have bought Rockport shoes and worn them exclusively the last seven years. These were of poor quality with little support.
The quality seemed cheaper. I am very disappointed.
Mheckman,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I bought a pair of these in January, and by March they had developed holes in the souls that made them uncomfortable to walk in. I actually bought a different pair of Rockports last October, and had the same problem by January (which is why I bought this pair).
A one time problem can be a fluke, but twice in a row on different lines of shoes tells me they have a quality problem.
John, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Rockport
I have been wearing these shoes for years and they no longer fit. The height of the shoe feels shorter.
Maydays,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
This is a different shoe than this style in the past. My second pair of these is on the home stretch and I wanted to replace with same shoe. The shoe I received has different sole and for me ran way too narrow. I have to return it and start over. I think it needs a different name it is such a different shoe. The previous version had a soft neoprene type sole that didn't wear that well but I was okay with that. The one I received has harder sole. Really a different shoe. I checked with online Zappos and they assured me that I got the right shoe. Unfortunately I have to return this pair.
Richard M, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
I previously had an identical pair of these shoes which I wore for many years. I ordered this one as a spare for when the original pair wore out. It finally did after many years. I was most disappointed with this "updated" version. This did not seem to have the same quality of construction and comfort as the original pair I had. The sole was much harder and the inside was not as well fitting. I would return it if I could.
Fred L, Zappos Customer,
0 found this review helpful.