Sandal Season
From pool days to date nights, find the perfect pair.
Shop Now

Customer Reviews Mephisto Helen

Write A Review

Rating Summmary:

2,635 total reviews
Mephisto Helen

Review Breakdown:

75%5Rated 5 stars out of 5

10%4Rated 4 stars out of 5

9%3Rated 3 stars out of 5

4%2Rated 2 stars out of 5

3%1Rated 1 star out of 5

Customer Fit Survey:

79%"Felt true to size"

87%"Felt true to width"

64%"Excellent arch support"

Additional Reviews

Sort by:
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These shoes are very comfortable, and I tried them in three colors: Nubuck (camel), blue waxy, and light sand perle patent. They were all very comfortable, and the fit was great. The style is a little heavy looking, which is why I liked the Nubuck camel the best--it didn't "stand out." However, I think that particular pair had a defect. The left shoe's top strap had a large gap on top, while the right one didn't. The style can be a bit slimming at the same time since the top straps go backward at an angle instead of straight across the toes. It leaves your toes rather unencumbered. One pair's thong strap was a bit uncomfortable, while others' were fine. Just didn't fall in love with them.
I'd also recommend:
Keen, Dansko
,
1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have worn these shoes for years., I think these are slightly more narrow and have less arch support than the ones I have purchased in the past. My hope is that the manufacturer is Not starting to cut corners. If this becomes a trend, I will not buy their product.
,
1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have worn this style/model shoe forever... this is at least my 6th pair (I wear them year round, pretty much every day). I have a very high arch and always loved the pronounced support. But I am disappointed that the arch support in this shoe I just purchased seems to be less robust than prior. I wonder if they are changing the specs, or if manufacturing quality is changing. Also, I need a 40EU/10US, though in most other shoes I wear a 9.
,
1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Even though I gave the Helens (I bought the Desert Buffalo and Black Waxy) only four stars overall, they are the top of the line for comfort sandals. The four stars are because (1) they are very expensive; (2) they roll my feet slightly to the outside; and (3) the toe-hole caused blisters to the top of my big toe until I could get the leather softened enough (I finally had to take a nail file to the bottom edge of the leather of the toe-hole). However, negatives aside, the arch support is excellent (I have very high arches, and the Helen fits them perfectly). Other than the blister mentioned above, they are incredibly comfortable to stand in or walk in for long periods of time. And while their style is definitely a cut above the standard aging hippie Birkenstock look, the Helens still appear a little... searching for the right word... non-urban. But their comfort level trumps their looks when you're going to be moving your feet. Last, but not least... I'm short, so I love that the Helens add a safe extra 1-1/2 inches to my height! Felicia Rose Levitt, author of The Road to Aradell (a Sexy Complicated Love Story).
,
1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Ordered on Memorial Day, received them the next day. Love the look and they feel like a dream except there is a problem. I have a medium-sized bunion on my right foot. It isn't usually an issue. The strap on the Helen hits just at the top of the bunion. After wearing around the house for 30 minutes the leather is already digging into my foot. I have med to wide width foot. Wide width shoes are too wide, but if you ask me, my feet look a little like Fred Flintstone's. I really hate to return the sandals, but I fear if I do any serious walking the strap will start to cut into my foot. Hard to rate since I feel the shoe is terrific. It doesn't ' work for my right foot.
,
1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Love this sandal, the only problem I had was it cut into my toes. Hopefully will soften up in time, in the meantime I will wear a band aid for cushion. They also ran a little narrow for me but will get used to them. A size larger would be too big. Good arch support, I have plantar fasciitis so they were good for me. Love the casual style. Cute with jeans or casual skirts and capris.
I'd also recommend:
Merril
,
1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This shoe is absolutely adorable! I ordered the snakeskin print and it is extremely fashionable. I am 21 years old and would wear these anywhere. They were too narrow for my foot though. I have a wide toe-box area and I definitely see my pinky toe falling off the edge. That just doesn't look good! I didn't realize that the Helen Plus shoe is the same shoe but in a wide. I've ordered that so I hope it works! I just wish Mephisto made the Helen Plus in a cute pattern like snakeskin.
I'd also recommend:
Birkenstock
,
1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These sandals are very comfortable, stylish, and versatile to wear. I can wear them with shorts for a casual look or wear them with a summer dress for all-day city touring. If these came in other interesting colors, I may buy another pair.
,
1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This is a very comfortable sandal; however, it is rather heavy on the foot and doesn't flex much. I really like them if I'm doing a lot of standing with only a little walking (good support and soft foot bed), but if I do too much walking, I get a blister on the top of my foot by the strap and I find the shoe to be a bit "clunky". I like the way they look with a casual skirt. Order a full size larger than you normally wear!
,
1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
I just bought this sandal and it is so comfortable. I am a 7 1/2 B and a 7 fits perfectly. I have painful heels and this is just wonderful. I have not hiked the mountains with them, but I feel I could wear them forever. Worth the money.
,
1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Cathie - I have very long toes and thought that the ridge would pose a problem. Not so. The only problem I have with the Helen is that the buckle and subsequent strap has brused the top of my right foot. There does not seem to be enough "give" in the sole to prevent this. Other than that, the arch support is phenominal, which is the main reason I bought a Mephisto shoe. I give you 5 stars for arch support. Love the style - it's casual and also somewhat dressy.
,
1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Fit and size were perfect, just like my old beloved Mephistos, but the leather on these is really stiff and sharp and I didn't want to have to see if I could "break them in." I am returning them.
,
1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This would have been my fourth pair of these shoes. I live in them in the summer. But the price hike to $160 gave me pause. And then I ordered them anyway, knowing it was time to retire my older pairs. And they arrive. And there is a new "feature." A HUGE, like 20-point font-huge, MEPHISTO log on the side. I have to return them. I may be shooting myself in the foot because the shoes are comfortable, and I am at a point in my life where comfort trumps fashion, but I cannot be a walking billboard for Mephisto without someone paying ME $160 an hour to wear them. Seriously. Sad.
I'd also recommend:
Dansko, Sanitas
,
1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I received a dirty/worn pair with no box, no tags, no packing material. Hair was stuck on the heel cup, dirt on the bottom and dirty toe marks embedded on the footbed. These were just thrown in an Amazon box. Unacceptable for expensive shoes! I have been a Zappos customer for many, many years. I need to consider another retailer now. Im assuming the merge with Amazon is now causing quality control issues. Aside from that bs, these are very cute sandals and look well made. I sized up 1/2 size and that appears to be the right size for me. Im a solid 8.5 and the 39/9 is the correct size. I returned these and ordered from another retailer.
,
1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I wish these sandals felt better on my feet when walking. They are so cute and the footbed felt wonderful initially l - but - when walking the footbed seemed too stiff and the leather was stiff between the toe. It was quite uncomfortable. I really wanted them but can't keep them- ugh!
I'd also recommend:
Born, Ecco
,
1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
So cute but more like 1.5 sizes too small and narrow.
,
1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Lovely look but the Buffalo leather used in the Helen is unforgivingly rigid. Walked 10 feet over carpet and realized these were a no-go. Re-ordered in a larger size in same leather and a nubuck and again, the fit was painful. Though about saddle-soaping the heck out of them, but as there is no guarantee the leathers would have softened, I decided to return instead. I have a pair of Mephisto Zachs in the same leather and the hide in those is supple and very comfortable. As usual, Zappos offers/offered stellar service!
I'd also recommend:
Zamberlan Scarpa Birkenstock Fracap
,
1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Loved the color and style! However, the sole and leather strap was extremely stiff. They also seemed narrow. Shoes were too expensive to take a chance that they would break in enough to be comfortable. Returning
,
1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
THis stiff leather felt painful on the tops of my toes. I am exchanging them for nubuck leather
,
1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
My last pair of Mephisto sandals with the tan leather are still comfortable. I bought the Helen for the black straps. While the footbed gives tremendous support, just like my original Mephistos, the black straps have stretched so much that I must curl my toes to keep the sandals on my foot. This stretching occurred after only a few months. I would not recommend this sandal.
,
1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The fit is very good, but they do not feel like the previously made Helen. They are very attractive, but I will be sending them back because they are not giving the support I expected since I owned several pairs of the old style. Mephisto quality has decreased tremendously as the are making more attractive shoes.
,
1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I was really disappointed in how stiff the shoes were. I ordered a similar pair from Naot and loved how soft and supple the leather was on them but I preferred the footbed on the Mephisto. I wore them several times to try to break them in and finally decided to keep the Mephisto but just wished they used a softer leather. I wear these mainly inside the house because I don’t feel comfortable enough to wear them outside since they are still pretty stiff
I'd also recommend:
Dansko, Taos
,
1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I found these extremely uncomfortable, especially between the toes. Also, the "blue" color is a weird metallic...not what I was expecting at all. :-(
,
1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
If you have a wider foot a bunions this is not the shoe for you. Even tried sizing up and I was still hitting the edge lip of the foot bed. Too bad because the actual feel of the foot bed and arch support were great. Only wish they had the shoe in a wide.
,
1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Tried a pair of foot petals for this sandal but they didn't help. Want this pair but can't afford to try to break in the style.
,
1 found this review helpful.

Join Our Email List

Never miss out on latest drops & sales—plus, new subscribers get 10% off.*

*One code per email address.