Available 24/7 at (800) 927-7671

Join Zappos Rewards & Get Expedited Shipping + Earn Points on Every Order!

My Cart

Mephisto Helen Reviews

Customer Reviews
5Rated 5 stars
5 out of 5 stars (1728 reviews)
1728 reviews
total

Overall Rating:

81%5Rated 5 stars

8%4Rated 4 stars

7%3Rated 3 stars

2%2Rated 2 stars

2%1Rated 1 stars

Customer Fit Survey:

77%"Felt true to size"

86%"Felt true to width"

82%"Excellent arch support"

1661 are "Favorable"

67 are "Critical"

Top Positive Review

21 people found this review helpful
Overall5Rated 5 stars
Comfort5Rated 5 stars
Style5Rated 5 stars
I just want to update my review of the Helen. I was so excited about the look of the sandals that I immediately wrote a review, but after I read the manufacturer recommendations on the shoebox lid, I had to return them for a larger size. Mephisto wrote that the best fit needs approximately 6-7mm of sandal in front of your toes and the same amount of footbed behind your heel. After the initial excitement of looking at the Helen in sand cobra (it is truly glam!) on my feet, I realized that the size 9 (I normally wear 9½) was too small as there was not enough footbed in front and behind my feet. By the way, I know the size of 7mm-it is the width of my wedding band and a little bigger than a 1/3 of an inch. I love absolutely love Zappos! I ordered the size 10 Helen the same evening I got the too small size 9 and got the 10 the next day! Of course, I returned the size 9 with a quick and free mailing label from Zappos from my printer. To reiterate, a size 9 would take a size 9, a 9½ would take a size 10. If you are a half size, order up, not down. These sandals are stunningly beautiful!
Jun 19, 2012 by Iris B
vs

Top Critical Review

1 people found this review helpful
Overall2Rated 2 stars
Comfort1Rated 1 stars
Style3Rated 3 stars
I wore these on a trip to Italy. Felt like I was walking on a wood board and made my feet ache. The leather between my toes cut my foot and no matter how I adjusted the shoe, the shoe kept pushing my foot back due to my high arch. Horrible and expensive mistake.
Jun 29, 2013 by Zappos Reviewer

Additional 1728 Helen Mephisto Reviews

Search
  • Sort by:
  • Most Helpful
  • Newest

1 2 3 ... 70 Next »

2 people found this review helpful
Lebanon, NH
5Rated 5 stars
Overall:5Rated 5 starsComfort:5Rated 5 starsStyle:5Rated 5 stars
Was this review helpful?
Although I found the site a bit unwieldy because it is so big, I was able to navigate it and found the sandals that I used to wear all the time and had been searching for. They are the most comfortable sandals that I have ever worn. They are dressy enough to go with a skirt or dress and casual enough to be worn with pants or shorts. I highly recommend them.
Fit Survey
Runs SmallRuns Large

Felt true to size

Runs NarrowRuns Wide

Felt true to width

Poor SupportGreat Support

Moderate arch support

  • Zappos Reviewer
  • from Lebanon, NH
  • April 11, 2012
2 people found this review helpful
2 people found this review helpful
Andover, CT
5Rated 5 stars
Overall:5Rated 5 starsComfort:5Rated 5 starsStyle:5Rated 5 stars
Was this review helpful?
I bought these for a trip to Peru and Ecuador. They were great for city walking and for "evening" wear. Just dressy enough with the bit of shine. I got a lot of compliments. They also added a bit of style to my neutral travel color scheme. I had bought the same shoe in a peachy color some years ago so I was pretty confident of the comfort and fit.
Fit Survey
Runs SmallRuns Large

Felt true to size

Runs NarrowRuns Wide

Felt true to width

Poor SupportGreat Support

Excellent arch support

  • Zappos Reviewer
  • from Andover, CT
  • April 4, 2012
2 people found this review helpful
2 people found this review helpful
Rochester NY
5Rated 5 stars
Overall:5Rated 5 starsComfort:5Rated 5 starsStyle:5Rated 5 stars
Was this review helpful?
There's a reason these are offered in more than a dozen colors. They somehow manage to be comfortable and flattering. There are no straps to hurt your toes -- they are as easy to wear and as stylish as flip flops but they have a lot more cushioning and support. After two or three summers the footbed tends to get squashed down and smooth. Just tighten the straps a little. I purchase a new pair every other year or so. No longer even bother to consider other styles.
Fit Survey
Runs SmallRuns Large

Felt a half size smaller than marked

Runs NarrowRuns Wide

Felt true to width

Poor SupportGreat Support

Excellent arch support

  • Zappos Reviewer
  • from Rochester NY
  • April 1, 2012
2 people found this review helpful
2 people found this review helpful
Karen B from Southern Calif
5Rated 5 stars
Overall:5Rated 5 starsComfort:5Rated 5 starsStyle:5Rated 5 stars
Was this review helpful?
This is one of the best sandals ever made. I own two other pair of the Helen style and they are not only comfortable they provide proper arch support for the feet, etc. I will buy this style again.
I'd also recommend:
Merrell
Fit Survey
Runs SmallRuns Large

Felt true to size

Runs NarrowRuns Wide

Felt true to width

Poor SupportGreat Support

Excellent arch support

  • Karen B - customer
  • from Southern Calif
  • March 31, 2012
2 people found this review helpful
2 people found this review helpful
Sharon M from L M , Wi.
5Rated 5 stars
Overall:5Rated 5 starsComfort:5Rated 5 starsStyle:5Rated 5 stars
Was this review helpful?
Great shoe! Wear it and another pair I have in black Nubuck everyday. Perfect fit and will buy more.
Fit Survey
Runs SmallRuns Large

Felt true to size

Runs NarrowRuns Wide

Felt true to width

Poor SupportGreat Support

Excellent arch support

  • Sharon M - customer
  • from L M , Wi.
  • March 31, 2012
2 people found this review helpful
2 people found this review helpful
5Rated 5 stars
Overall:5Rated 5 starsComfort:5Rated 5 starsStyle:5Rated 5 stars
Was this review helpful?
I love Mephisto, this is my 3rd pair in 10 years. They last forever and provide great support. The glossy leather is bit more stylish than the suede-ish like leather.
I'd also recommend:
dansko, born, asics
Fit Survey
Runs SmallRuns Large

Felt true to size

Runs NarrowRuns Wide

Felt true to width

Poor SupportGreat Support

Excellent arch support

  • Sarah W - customer
  • March 29, 2012
2 people found this review helpful
2 people found this review helpful
Donna K from Corpus Christi, TX
5Rated 5 stars
Overall:5Rated 5 starsComfort:5Rated 5 starsStyle:5Rated 5 stars
Was this review helpful?
Shoes were exactly what I wanted and service from Zappos (I had to swap sizes) was the best mail order I've ever experienced.
Fit Survey
Runs SmallRuns Large

Felt true to size

Runs NarrowRuns Wide

Felt true to width

Poor SupportGreat Support

Excellent arch support

  • Donna K - customer
  • from Corpus Christi, TX
  • March 18, 2012
2 people found this review helpful
2 people found this review helpful
Mesa, AZ (winter), Vancouver, BC (summer)
5Rated 5 stars
Overall:5Rated 5 starsComfort:5Rated 5 starsStyle:5Rated 5 stars
Was this review helpful?
Best sandals ever! I love them - the fit is excellent and so comfortable with arch support! Best price I've found is on Zappos and free delivery and very quick delivery! A Winner all around!
Fit Survey
Runs SmallRuns Large

Felt true to size

Runs NarrowRuns Wide

Felt true to width

Poor SupportGreat Support

Excellent arch support

  • Zappos Reviewer
  • from Mesa, AZ (winter), Vancouver, BC (summer)
  • March 16, 2012
2 people found this review helpful
2 people found this review helpful
Saint Paul, MN
5Rated 5 stars
Overall:5Rated 5 starsComfort:5Rated 5 starsStyle:5Rated 5 stars
Was this review helpful?
Love these shoes! I need comfort sandals, but don't want to totally give up looking nice. These are comfortable and pretty. I own 5 pairs of Mephisto Helen sandals and I love them.
Fit Survey
Runs SmallRuns Large

Felt a half size smaller than marked

Runs NarrowRuns Wide

Felt true to width

Poor SupportGreat Support

Excellent arch support

  • Zappos Reviewer
  • from Saint Paul, MN
  • March 4, 2012
2 people found this review helpful
2 people found this review helpful
Joanne W from canada/mexico
5Rated 5 stars
Overall:5Rated 5 starsComfort:5Rated 5 starsStyle:5Rated 5 stars
Was this review helpful?
Just received them in fuchsia, wow, very nice. This is my 5th pair, in other colors very very comfy. Can walk all day in these. Worth every penny.
I'd also recommend:
rohde
Fit Survey
Runs SmallRuns Large

Felt true to size

Runs NarrowRuns Wide

Felt true to width

Poor SupportGreat Support

Excellent arch support

  • Joanne W - customer
  • from canada/mexico
  • February 11, 2012
2 people found this review helpful
2 people found this review helpful
5Rated 5 stars
Overall:5Rated 5 starsComfort:5Rated 5 starsStyle:5Rated 5 stars
Was this review helpful?
Mephisto is an amazing shoe. I have a high arch and this is the only sandal that I have found that has great arch support and looks great. I started wearing this style of Mephisto after foot surgery 10 years ago and could not imagine life without them. I live in Florida so I pretty much wear them all year long. Thank you Zappos for offering such an awesome shoe and such quick shipping!
Fit Survey
Runs SmallRuns Large

Felt true to size

Runs NarrowRuns Wide

Felt true to width

Poor SupportGreat Support

Excellent arch support

  • Zappos Reviewer
  • February 9, 2012
2 people found this review helpful
2 people found this review helpful
Colleen C from Australia
5Rated 5 stars
Overall:5Rated 5 starsComfort:5Rated 5 starsStyle:5Rated 5 stars
Was this review helpful?
This is an extremely comfortable sandal. It gives great support for someone with a pronation problem. I have 2 pairs and wear them constantly.
I'd also recommend:
Waldlaufer
Fit Survey
Runs SmallRuns Large

Felt a half size larger than marked

Runs NarrowRuns Wide

Felt true to width

Poor SupportGreat Support

Excellent arch support

  • Colleen C - customer
  • from Australia
  • February 9, 2012
2 people found this review helpful
2 people found this review helpful
Fflorida
5Rated 5 stars
Overall:5Rated 5 starsComfort:5Rated 5 starsStyle:5Rated 5 stars
Was this review helpful?
These sandals are really cute and I wish they had fit, but they are not wide enough for my 7W foot. Please make wide widths, Mephisto!
Fit Survey
Runs SmallRuns Large

Felt true to size

Runs NarrowRuns Wide

Poor SupportGreat Support

  • Zappos Reviewer
  • from Fflorida
  • February 2, 2012
2 people found this review helpful
2 people found this review helpful
Donatella from seattle
5Rated 5 stars
Overall:5Rated 5 starsComfort:5Rated 5 starsStyle:5Rated 5 stars
Was this review helpful?
She loves them! This was a gift and she lives in them. Comfortable, breathable and cute, too.
I'd also recommend:
Merrell, Clarks
Fit Survey
Runs SmallRuns Large

Felt true to size

Runs NarrowRuns Wide

Felt true to width

Poor SupportGreat Support

Excellent arch support

  • Donatella - customer
  • from seattle
  • January 17, 2012
2 people found this review helpful
2 people found this review helpful
Gwen S from Melbourne, FL
5Rated 5 stars
Overall:5Rated 5 starsComfort:5Rated 5 starsStyle:5Rated 5 stars
Was this review helpful?
I was buying this shoe with much confidence as I have the same one in tan leather and live in them. They are extremely comfortable. I have had four surgeries on my foot and have to wear a shoe with this kind of firm arch only. This adds a little of a dress-up look to my outfits.
I'd also recommend:
Birkenstock, Naots
Fit Survey
Runs SmallRuns Large

Felt true to size

Runs NarrowRuns Wide

Felt true to width

Poor SupportGreat Support

Excellent arch support

  • Gwen S - customer
  • from Melbourne, FL
  • January 9, 2012
2 people found this review helpful
2 people found this review helpful
Atlanta, GA
5Rated 5 stars
Overall:5Rated 5 starsComfort:5Rated 5 starsStyle:5Rated 5 stars
Was this review helpful?
Love, love, love these! I'm on my second pair and wore out the first pair. It's January and I'm still running around in these! Very very comfortable shoes. If Mephisto ever discontinues them I'm gonna cry.
Fit Survey
Runs SmallRuns Large

Felt true to size

Runs NarrowRuns Wide

Felt true to width

Poor SupportGreat Support

Excellent arch support

  • Zappos Reviewer
  • from Atlanta, GA
  • January 8, 2012
2 people found this review helpful
2 people found this review helpful
Portland OR
5Rated 5 stars
Overall:5Rated 5 starsComfort:5Rated 5 starsStyle:5Rated 5 stars
Was this review helpful?
Mephisto Helen is so popular. I've tried other Mephisto shoes and love most of them. This particular style and material is more comfortable for me than the shiny leather ones.
I'd also recommend:
Keens
Fit Survey
Runs SmallRuns Large

Felt true to size

Runs NarrowRuns Wide

Felt true to width

Poor SupportGreat Support

Excellent arch support

  • Zappos Reviewer
  • from Portland OR
  • December 26, 2011
2 people found this review helpful
2 people found this review helpful
Lakewood Ranch, FL
5Rated 5 stars
Overall:5Rated 5 starsComfort:5Rated 5 starsStyle:5Rated 5 stars
Was this review helpful?
Simply the best foot-cradle sandals... I own several colors, and keep coming back to add to my 'wardrobe'! I wear a US size 8, but find that the EU size 39 works best for me in these sandals, as my foot sits comfortably within the 'rim' of the footbed. Excellent value, considering the anatomical design, comfort, and durability. Can walk for hours!
Fit Survey
Runs SmallRuns Large

Felt true to size

Runs NarrowRuns Wide

Felt true to width

Poor SupportGreat Support

Excellent arch support

  • Zappos Reviewer
  • from Lakewood Ranch, FL
  • December 17, 2011
2 people found this review helpful
2 people found this review helpful
Chicago, IL
5Rated 5 stars
Overall:5Rated 5 starsComfort:5Rated 5 starsStyle:5Rated 5 stars
Was this review helpful?
These are my absolute favorite shoes. I started wearing them many years ago after having plantar fasciitis. The arch support is incredible and the shoe is, overall, the most comfortable shoe I have ever worn.
Fit Survey
Runs SmallRuns Large

Felt true to size

Runs NarrowRuns Wide

Felt true to width

Poor SupportGreat Support

Excellent arch support

  • Zappos Reviewer
  • from Chicago, IL
  • October 13, 2011
2 people found this review helpful
2 people found this review helpful
Rosie G from San Diego, CA
5Rated 5 stars
Overall:5Rated 5 starsComfort:5Rated 5 starsStyle:5Rated 5 stars
Was this review helpful?
I have owned these sandals for over three years and I absolutely love them. I can walk forever and my feet do not get tired. I am getting ready to order another pair since I have worn these out and have had them refurbished once already.
Fit Survey
Runs SmallRuns Large

Felt true to size

Runs NarrowRuns Wide

Felt true to width

Poor SupportGreat Support

Excellent arch support

  • Rosie G - customer
  • from San Diego, CA
  • September 21, 2011
2 people found this review helpful
2 people found this review helpful
Elaine from Arizona
5Rated 5 stars
Overall:5Rated 5 starsComfort:5Rated 5 starsStyle:5Rated 5 stars
Was this review helpful?
I have bought the Helen's for years in all colors, so was happy to add these 2 new ones. They arrived in great shape & very fast so would buy from you again. Thanks.
I'd also recommend:
NOAT
Fit Survey
Runs SmallRuns Large

Felt true to size

Runs NarrowRuns Wide

Felt true to width

Poor SupportGreat Support

Excellent arch support

  • Elaine - customer
  • from Arizona
  • September 17, 2011
2 people found this review helpful
2 people found this review helpful
Sheila M from western Massachusetts
5Rated 5 stars
Overall:5Rated 5 starsComfort:5Rated 5 starsStyle:5Rated 5 stars
Was this review helpful?
These sandals are as attractive as they look online. The fit is true to size and they are very comfortable. No break-in time to speak of. I love Zappos, I have never been disappointed by either product or especially, customer service. Recommend them to all.
I'd also recommend:
Ecco, Keen
Fit Survey
Runs SmallRuns Large

Felt true to size

Runs NarrowRuns Wide

Felt true to width

Poor SupportGreat Support

Moderate arch support

  • Sheila M - customer
  • from western Massachusetts
  • September 15, 2011
2 people found this review helpful
2 people found this review helpful
Jazfan4lif from California
5Rated 5 stars
Overall:5Rated 5 starsComfort:5Rated 5 starsStyle:5Rated 5 stars
Was this review helpful?
These are absolutely the most comfortable shoes in my closet! I own several pairs as I am walking all day while working with children. I later purchased a pair for my mother after she had knee surgery, she is now hooked as well. I agree with another buyer that the sizes may differ from one color to the next but with Zappos' exchange policy it has never been a problem to get the right fit!. My suggestion, is not to think twice about buying these sandals!
I'd also recommend:
Birkenstock, Privo by Clarks, Cole Haan, Donald J. Pliner, Paul Green, Sperry
Fit Survey
Runs SmallRuns Large

Felt a half size smaller than marked

Runs NarrowRuns Wide

Felt true to width

Poor SupportGreat Support

Excellent arch support

  • Jazfan4lif - customer
  • from California
  • September 10, 2011
2 people found this review helpful
2 people found this review helpful
Rosemary G from Manchester, CT
5Rated 5 stars
Overall:5Rated 5 starsComfort:5Rated 5 starsStyle:5Rated 5 stars
Was this review helpful?
These have become one of my favorites. The arch is very good which is always good. I tend to have a narrow foot (or at least used to be) and they pretty much just fit. Started with a brown pair and liked and wore them so much I ordered another in black. In my opinion they are as attractive as comfy. Just a very good all around sandal.
I'd also recommend:
Dansko, Birkenstock,
Fit Survey
Runs SmallRuns Large

Felt true to size

Runs NarrowRuns Wide

Felt true to width

Poor SupportGreat Support

Excellent arch support

  • Rosemary G - customer
  • from Manchester, CT
  • September 8, 2011
2 people found this review helpful
2 people found this review helpful
Mario J from toronto canada
5Rated 5 stars
Overall:5Rated 5 starsComfort:5Rated 5 starsStyle:5Rated 5 stars
Was this review helpful?
These are a great pair of sandals! The arch support is fantastic and they look and feel awesome.
I'd also recommend:
birkenstock
Fit Survey
Runs SmallRuns Large

Felt true to size

Runs NarrowRuns Wide

Felt true to width

Poor SupportGreat Support

Excellent arch support

  • Mario J - customer
  • from toronto canada
  • September 5, 2011
2 people found this review helpful
Previous
1 of 70
1234...70Next

Shop with Confidence

Cart

Shopping on zappos.com is Safe

Safe Shopping Guarantee
Zappos Family Culture

Learn what inspires Zappos.com to provide the best service!

Zappos Family Core Values:10 Values We Live By »

Customer Testimonials:Customers Connect »

Enjoy Fun and A Little Weirdness:Check out Blogs »

The Zappos.com Experience:Share Your Videos »

Unique Customers:Furry Customers »
Customers In Training »

Become a Part of the Zappos Family Culture:Careers »

Shop With Confidence
Shopping on Zappos.com is Safe and Secure. Guaranteed!

You'll pay nothing if unauthorized charges are made to your credit card as a result of shopping at Zappos.com.

Safe Shopping Guarantee

BBBOnLine Reliability SealBizrate 2010 Circle of Excellence Platinum

All information is encrypted and transmitted without risk using a Secure Sockets Layer (SSL) protocol.

How We Protect Your Personal Data »

Free Shipping
and Free Returns

If, for any reason, you are unsatisfied with your purchase from Zappos Retail, Inc. you may return it in its original condition within 365 days for a refund. We'll even pay for return shipping!

Read our Shipping and Return Policies »

Privacy Policy

Zappos.com respects your privacy. We don't rent or sell your personal information to anyone.

Read our Privacy Policy »

Thank You for Registering!

Now, don't miss out on the good stuff...