Customer Reviews UGG Scuffette II

I got a pair for Christmas as a gift. Thinking that this brand prides itself by making quality products, I obliviously justified the price. After just one month, the fur and heel began to fall apart. Now, 6 months later, the heel is completely bare. All I wear these slippers for is walking around the house in the morning and night. I reached out to customer service since UGG claims to have a 365 days warranty. I first reached out by email, receiving a response that said UGG does not do business or ship to the US and I must have bought them somewhere else. The pair of slippers I bought were directly from the UGG US site. I decided to call customer service. They gave me the option to return them via a process that was very convoluted and resulted in me losing time and money. They didn't even take the time to make sure they spelled my address correctly on the return label. Needless to say, I was extremely frustrated and disappointed not only in the expensive product that I will soon have to throw away due to it falling apart, but I was even more concerned with how this company treats its customers. Goes to show more expensive does not always mean better quality. I got more use out of my previous pair of slippers that cost $20 than these.

I use these slippers inside my house. Just walking around inside my feet hurt in them. Would not recommend them at all.

too thin soul feel weird. Upper part ok but doesn't go with the soul. too much money for these

Feels like an ordinary slipper. This isn't worth the money

After my third pair of slippers thinking the first 2 were just a bad batch or something I've decided to never buy Ugg slippers again. The first color in dove stained and shed so badly I had to throw them away despite trying to clean them with their cleaning kit. The second black sequin pair I got stained my feet so badly I had to throw those away too. The third pair in espresso shed terribly that the lining shows through completely. With all 3 pairs this all happened within 2 months. For the price none of this should even happen especially within such a short time. How these companies can charge all this money for such horrible quality is beyond me. Quality used to be great - they obviously changed something and maybe hoped no one would notice. I have a bunch of boots from 6ish years ago that are still in great shape but the new products aren't the same.

I use the product for home doing and I love them when I first got them but after a couple of weeks they look like I had them for years.

My wife is a size 6, i bought a pair of boots and slippers in a 6 the end of November, for Christmas. The slippers are small, her heel hangs off the back and the boots are too big.. i don't get it. I tried to exchange and I'm unable to. Now stuck with expensive paper weights.

i bought 4 pairs, the fur has flattened to the bottom in 3 weeks and i returned an unworn pair that the order numbers, my emails, nothing works to find my return.

I got these slippers in my usual size 8. They felt HUGE as if they were a size 10. It was hard to walk in them, I kept feeling like I was going to trip. Ended up returning. Not worth the money.

Don't fit

I got feet pain after more than 1 hour wearing this product. It is not soft enough and confortable. I am so sad with this product

These were returned for being too wide. My feet are an average size 8 and these were super wide. Kept slipping off my foot.

I have ordered these, 2 or 3 pairs at a time, over the past 8 or so years. The quality has deteriorated substantially. The fabric has gotten thin and cheap, including the "fur". The colors are no longer available and the colors have changed, where if you ordered the lightest color, it now comes as the darker color. I guess they didn't think there would be a customer reordering who still had the old ones to compare to- my old filthy ones were still lighter than the "same color" I ordered.

I had a pair of these slippers for two years and I bought a new pair to replace them. The new pair is terrible quality. I've been wearing them inside the house only and all the fur on the bottom fell out and you can see the white sole underneath the falling out grey fur. They are not soft and fluffy like my old pair. The bottom is hard, uncomfortable, and looks terrible with missing spots of fur.