Customer Reviews UGG Scuffette II

I bought a pair of Ansley last November, had to exchange them due to imperfection. The second pair still didn't fit right, so I had to do another exchange. I waited until March, only to hear back that they will just refund me, which was fine. So I ordered Scuffette II instead, hoping these will be good. Even though they fit ok, just like my old pair. I noticed that the top rubber line was not gonna last. Sure enough, the line on both slippers cracked after 2 days. I don't want to go through the exchange process again, so decided to just keep this pair, so that I have slippers to wear around the house. By the way, the box came smashed a bit, and the packing paper didn't look new either. Very disappointed.

These slippers were damaged when I purchased them they felt like they were a return I called but never persuaded with it the left one especially felt damaged when worn can someone please help me

Since I can't reply to Ugg's response on my originals review, I'm sharing this here as another buyer beware. My slippers were less than two weeks old when the seam gave out, after gentle use, indoors at home, only. I contacted customer service and sent the rep 6-10 pics clearly proving the issue. They couldn't help me. Yet, here on my original review, Ugg responded saying "there's a one year warranty". Lies. I've reached out many times over the past couple weeks with either zero response or zero help once I got a response, yet they try to look helpful, performatively here in the reviews, and give me no way to respond, calling this out. Spend your money elsewhere.

I bought these and wore them inside my home for less than two weeks. The seam is falling apart. Customer service wasn't helpful, and I'm stuck with brand new garbage slippers. I have been a customer of Ugg for as long as I can remember, but no more after this. Complete rip off. Save your money and buy another brand.

I was surprised that the soul was so thin. I was expecting more from this slipper.

Very thin and flimsy soles. Not worth the money

suing since 1974 (the family owned company u stole ur whole brand from) is insane. i will no longer be supporting u greedy pigs.

I don't know what happened to the quality of the boots/slippers you sell but these are not the same quality slippers I bought years ago. It literally feels like you're walking on the ground there's no soft padding for your feet at all. I actually had to stop wearing them because they were killing my feet. So painful after wearing them for more than a week. Buyer beware.

I have had this product for less than a year and the slippers look horrible like they are 10 years old. I have only worn these for one winter. The soles are coming off, the sheepskin is coming off of the heels and the seams are cracking. I even paid the $20 shipping to return them to their warranty department to get a replacement, as I was sure they would see they did not hold up. They shipped the same ones back to me and said it does not fall under the warranty even though I have had them for less than a year. They clearly do not stand by their product or warranty. Do not buy these! Very disappointed and will not purchase from Ugg again.

I purchased these slippers a few months ago. After about a month and a half, the inside of the slippers are almost worn out! Horrible! For the price of these slippers, they should last much longer. Lost my confidence in UGG..

I bought a pair of these for my sister-in-law and myself in October 2024. It is January 1, 2025. The fur on the heel of the shoes has worn away, and the sole is coming away from the shoe. I paid around $100 for these.

The slipper run about one size too small.

As I have already started in previous survey. I was very disappointed. The shoes didn't match. 2 diff pieces of leather. I was instructed to return them.i was so excited to get them.i threw the packing away.do not live close to a store with uggs so I can't return them.very disappointed.

Didn't fit well and not same as the picture

Did not like different colors in leather. Shoes do not match. Very disappointed.

The leather on one shoe was dark the other she was light. I realize it is 2 different pieces of leather. I would not buy them without seeing them first.very disappointed.not worth what I paid.

I have been hassled and treated like crap. Spent a nice amount on shoes. Customer service is less than caring. Please understand your package might go to the wrong person. And then you have to call a bunch of people whom Don't care. Thank you

1. These are definitely not true to size. I wear an 8 normally but always buy a 9 in uggs. These i should have bought a 10. 2. Very thin soles. Very very little cushion with zero support 3 the ONLY positive is that they are warm. Wish I wouldn't have wasted my $ on these.

These slippers are not comfortable would not recommend

I bought these a year ago to wear around the house. Within a year, a hole formed in the sheepskin lining on the front of the slipper. As I said, I wear these only around the house. UGG claimed this is normal wear and tear, so expect that quality from this product. I bought these thinking I could wear them for years, would go back if I could. Find a different pair of slippers if you want them to last.

I thought this shoe would have a different shape and look like the color of the picture, but instead it's so much darker and is slightly slanted. Just a weird fit.

I'm trying to replace the CLUGGETTE which was the best slipper you ever made. Wish those could come back. These slippers feel terrible on my feet.

I wanted slippers to wear around the house that would keep my feet warm & comfortable especially since my house is all tile flooring. These slippers are cute & warm but run small & provide no comfort. The sole is very very thin on them, I regret not purchasing the Disquette or Cozy Slippers instead...