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Customer Reviews New Balance Hook and Loop Leather 928v3

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Rating Summmary:

2,118 total reviews
New Balance Hook and Loop Leather 928v3

Review Breakdown:

61%5Rated 5 stars out of 5

16%4Rated 4 stars out of 5

11%3Rated 3 stars out of 5

5%2Rated 2 stars out of 5

7%1Rated 1 star out of 5

Customer Fit Survey:

76%"Felt true to size"

79%"Felt true to width"

73%"Moderate arch support"

Additional Reviews

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Overall1Rated 1 star out of 5
Reviewed at New Balance
Top edge of innersole is not tapered - rubs side of foot. Tight pattern on sole traps grit.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
They run way smaller and tighter than described in sizing chart.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
These are the worse New Balance shoe I ever bought let alone they look like combat boots! Don't waste your money! Not comfortable @all!
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance CA EN
Good for custom orthotics and good heel support; however, for me, the only thing this shoe is good for is power walking on flat pavement. The soles are too high and inflexible. Rough terrain can twist my ankles and I lose my balance.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I need good support and a wider toy box and Im getting a wider shoe it feels like as the shoe wears down I'll slip and slide in it.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
The width and the overall fit was not good. Also, the look was not stylish, but I did purchase the the shoe fir comfort etc. and not not style.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I wore these w928 every day for many years then couldn't get any during the pandemic until March or April this year 2022. I ordered a womens size 12 that always fit me perfect but was too small !
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I have worn the 1540v3 in 6 4E for years but this style narrows at the toe box and didn't fit me. Will return it.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The shoe was too small. The US size is 12. But the UK, EU and other sizes do not match a US 12. And it is indeed too small. So, the US size is a mistake.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
They stated the shoes were skid proof that's not true
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
If your foot is shaped like a long tube or pencil, and you like a tight cramped toe box, this is the shoe for you. I need a roomy toe box. My foot is wider at the top and normal around the mid-foot and ankle. I can't wear shoes that cramp the toes with a tongue so short it keeps sliding under the laces. Too bad NB doesn't make this for a normal shaped foot. I like the support. That's the only reason I decided to try the 928. And I tried it in different sizes and widths. None worked. I gave up. I can't wear this submarine-shaped shoe. Poorly designed fit, not anatomically correct.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I BOUGHT THESE SHOES BECAUSE NEW BALANCE 813 WAS NO LONGER AVAILABLE. I CANNOT FIT MY SLIP IN ORTHOTICS IN THESE SHOES. WHEN WILL NEW BALANCE 813 BE AVAILABLE?
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I buy at least 2 pair of these shoes every year from a therapeutic shoe store that modifies them for my feet. They couldn't get any from their supplier this year so I ordered a pair directly from newbalance.com to try on and then reship to my shoe store to modify. The shoes were unwearable due to an error in manufacturing. The leather over the left shoe's toes twisted sideways and down when walking forward, causing pressure on the top of the joint at the base of the big toe. Ouch! 2 requests: 1) Please give greater priority to specialty shoe shops in ordering shoes over the general internet customer. People really do need their specialized services and buying and then reshipping shoes is inconvenient and expensive for the customer. 2) Better quality control, please. Had the shoe soles been bent (like in walking) during QC perhaps the defective shoe would have been found and replaced at the factory.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I have bought roll bar shoes from new balance for 10 years, this pair is so bad I can not wear them to work! I'm so disappointed.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
WORST FITTING SHOE EVER. I tried this in 3 different sizes/widths. I really wanted to like this shoe because it has a rollbar and is made well of long lasting pigskin leather. NONE of the 3 fit. Ordered: 1) My normal size 6 M, too short & too narrow. 2) 6.5 Wide, too huge all over, heel slipped. 3) 6.5 M, still too tight in toe box, too narrow all over and left 1/2 in gap in back behind heel, because 6 is the right fit for me, not 6.5 but thought I'd try. I have an AVERAGE size foot, medium width, nothing unusual! But this shoe is made extremely narrow and short. I'll go back to my NB 993 -- the most comfortable and supportive shoe I've ever worn. It is actually sized CORRECTLY.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort2Rated 2 stars out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Ordered this in my regular 6M size -- way too tight in toebox, even without socks. And at least 1/2 size too short. So I returned and ordered 6W and 1/2 size up. Wide feels good in toebox but is too big everywhere else. Heel area does not hold my now and it slips. And the tongue is way too short! It slips under the sides of the shoe and under the laces. So disappointed. I wanted a rollbar shoe and the 928 is recommended by podiatrists, but it is not sized correctly. Too narrow, too short in length and too short tongue. I'm sticking with my New Balance 993(s) -- fantastic shoe, sized correctly, supportive and comfortable. Might give the 990v5 a try, but the 990v4 was too narrow in toe box in Med size and too big all over in Wide. The 993 fits me perfectly. Hope they never stop making it.
I'd also recommend:
New Balance 993 and 847
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I returned these walking shoes they were too heavy and very uncomfortable. It felt like I had weights on my feet. They didn't look like the picture to me and weren't very nice looking, in fact they looked like orthopedic shoes.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance CA EN
I had to return them. Fit small. I have had size 8 before but these were too small. Will wait until the charges are reversed before I order again. Not sure what size to order??
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I think new balance has cheap and up their product. I have for years used the 847. The 847 V3 is nothing like the new 847. The roll bar technology in the 847 V3 was good. The latest pair of new balance that I just sent back was cheap
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I sent them back since it was a USED pair instead of a new pair as advertised. What a disappointment!
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
Disappointed that I was unable to purchase Will I be informed when available?
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I was able to place an order for these shoes but they really were out of stock. They were for my 90 year old mother in law. She needs yhem for her orthotics. I am not able to purchase them anywhere so they must be good!
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I have attempted five times to order a pair of black shoes in style 928. Anywhere from 2 to 5 days later, I received an email saying "aw man we're out of stock". I think it's deplorable that your website shows something in stock, yet you can't fill an order. Please do not ask me to review a product you never even sent me.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have been buying the same shoe for 12 years, first time ever that the size was not correct. I am guessing that the shoe was 11.5 versus 13. The style was also different than I bought in the past with the same 928v3 number. Either you changed suppliers or countries and now I will have to find a different shoe to wear for casual.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I am amazed at how cheapened these shoes are now. The tongue is way too short. There is no cushioning in the bottom from heel to forefoot. The leather (I am not sure it is leather!) feels like plastic. This shoe is way too small and very uncomfortable. I just am so disappointed in New Balance and Brooks also. Both manufacturers have ruined their shoes..limited support, no padding and just uncomfortable all around. What are we suppose to do when we have counted on them to produce shoes that fit?!!!! Thank goodness for Zappos letting me return way too many shoes and I apologize for it as I wish I could keep them all but they do not work!
I'd also recommend:
Nothing at this point!!! Unfortunately!!!!
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0 found this review helpful.

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