Customer Reviews New Balance Hook and Loop Leather 928v3

Same size as my other NB shoes, but much smaller. Front is narrower and shallower. Disappointing.

No matter how I tied it, my foot still slipped out of the shoes in the heel area. The shoes are too shallow. Also, THE TONGUE . . . why can't New Balance put a decent length tongue in this shoe??? It is skimpy and will not stay under the laces. It slides around, then bunches up under the laces and can't be pulled out since you can't even grab it with your fingers because it's disappeared under the laces! This shoe has major design flaws. Great support, terrible fit.

I have been wearing this particular shoe for many years. The quality of the shoe has really gone down. This last pair was not the width it said it was. It also has been very difficult to get my particular size. I am returning the shoes in hopes the next pair is better. Until this last time these are the only shoes I can wear that don't hurt my feet.

I've always boughten these shoes as I'm a care aide and work 12 hour shifts plus I have club feet. This last pair I ordered were very uncomfortable and I'm still trying to break them in. Very expensive for something that hurts your feet.

I got someone else's shoes and so I returned them. Than instead of having my order shipped to me I was told to reorder them. Well I don't think I want to do that. I still am waiting for my refund. I don't like the fact that I did not get what I originally ordered plus I had the trouble of getting a return address label plus I had to ship it back. I am a senior and I thought ordering on line would make my life easier. It didn't it complicated it.

New Balance was our favorite shoe until this pair..something is off in sizing & leather..too stiff. I've had to return 2 pairs.

The toe box is too small and I wore them twice before I realized they didn't give my fore foot enough room. I always wear NB and decided to try these as I thought they would be warmer. I should have sent them back before wearing. If you need room in the toe box don't buy these.

My shoes are to big and I've been trying to return them but I'm having trouble returning them

I ordered the same size shoe I always order, 7 1/2 WW. But this pair is at least a size larger than all my others. What on earth?

I bought these sneakers for work. I could not wear them. I found the fabric to be so hard not flexible at all. Felt like my feet were being punished and I hadn't even left the house. Very disappointed

This shoe hurt my foot. The insole felt non-existent. It rubbed the top of my foot. The shoe was very hard and stiff around my ankle bone on both shoes, to the point it felt bruised. I tried to get used to it for 2 days and I just couldnt take the pain. I returned the shoe back to the store.

The sneakers had an awful smell, like mildew. I sent them back and am waiting for my refund.

Way, way, way too wide for my feet. Returning and will try once more in a different style in Narrow. I've always worn a standard in Nike but my podiatrist was quite insistent that I need a New Balance walking shoe. Frankly, I have just about lost hope for my poor feet.

Have been wearing these sneakers for years. Having broken both ankles proper fit is a must. Spoke with the chat people so I could get the proper fit to accommodate the new medical brace I must wear. Told them the #'s on the tongue and all. Was informed what to get, waited the 6 days to receive them only to find out they were the same exact shoe and width (only 1 size bigger). Not what I asked for. Had to return them to the UPS store and reorder so it took another 6 days. Normally it would be fine but when you have to build up the time wearing the brace because of an upcoming doctors appointment timing is everything. Brace adjustments all have to be worked out and when the shoes don't work it slows the whole process down and painful.

The shoe was very stiff, and hard insoles. Not conducive to walking IMO. I returned them and that process was easy, haven't seen the refund as yet