Customer Reviews SoftWalk Willis

This shoe is an odd shape. Although I ordered a wide, it is long and narrow, and looked odd on my foot. Very disappointing, because I thought it would be a great non-sneakery walking shoe. Back it goes.

Fit great and super comfy, but not the color I ordered. I ordered dark gray and what I received was bronze.

The fit and size are very accurate to regular shoe sizes. I am a 7 and I got a 7 and it fits well. The shoe is fairly comfortable. However, the black outer shiny layer of the shoe peels off after only a couple times of wear. I have owned the shoes a year now and the shiny back is peeling off all over the place and is not attractive at all, and so I really can non longer wear the shoe. It is not well-made and I would not recommend. Even the front of the soft sole is worn and broken and I hardly wear the shoes at all. I only wear them occasionally to volunteer as an usher a theatre, and its not a lot of walking, and the shoes are not holding up. I am also adding my frustration that I cannot upload my iPhone photos of the defective shoes. Each photo is only 1.3 MB and this site said it could handle up to 8 MB per photo, so I don't understand why it isn't working. I also changed the formatting to jpeg to see if THAT would work, but it still does not. Do other iPhone users have this problem?

Comfortable right out of the box, and very cute. I loved them! Would have bought in other colors. However, after about 8 wears, the surface started to peel off--it's as if there is a thin level of vinyl over plastic rather than true patent leather. Because I ordered them in the spring but didn't start wearing them until the fall, Zappos said this is "normal wear and tear" and would not exchange them or refund. Extremely disappointing because I loved the shoes and until this, I loved Zappos. Can't recommend either based on this experience.

hard to believe this is a size 12 shoe. Couldn't even get my foot into it!

too narrow

too small

Too narrow and slipped in the heal. So, to big and to samll at the same time.

The shoe is very comfortable. However, the patent leather is a weird watery looking material, that is peeling. This is a disappointment. I love patent leather, but this does not look like patent leather.

I am always a M standard width but decided to order wide after reading the reviews. I was completely shocked when I put them on and they were so uncomfortably small and tight. Something seems really off about the sizing here. Returning.

This is a beautiful shoe. Unfortunately, it is too short in the toe box for my left foot.

So frustrating when a ‘wide’ is too narrow in the toe area. Maybe the suede will stretch, but I’m over buying shoes that might fit later.

I like the style and love the color, but they are not narrow enough for my heel.

picture did not match product

Did not fit, was to narrow even though it said wide with

too narrow for a wide

I owned a pair of these shoes that I had to return to the retail store when the sole came unglued. They were comfortable shoes, so I ordered the same size from Zappo's. These are way tighter and smaller than my previous pair. I can't find anything on the shoe that shows the size. Either the company has a quality control problem or these are mis-marked because the difference in size is significant.