Shop With Confidence!
Zappos.com Safe Shopping Guarantee -Protection Against Credit Card Fraud:
Shopping on Zappos.com is safe. Every credit card purchase is covered by our Safe Shopping Guarantee:
1.Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, we will cover the liability for you, up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made on our website while using the secure server.
2.In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
Shop Safely and Securely:
Zappos.com takes great pride in offering a safe and secure online shopping experience. We understand that the safety of your personal information is extremely important to you. We use a wide array of electronic and physical security measures and devices to protect your personal data and credit card information from unauthorized access.
Zappos.com respects your privacy. We don't rent or sell your personal information to anyone.
It doesn't stop there! We're also proud members of:
Have questions? The Zappos Customer Loyalty Team (ZCLT) is happy to help!
Call ZCLT 24 hours a day - 365 days a year:
Email Zappos Customer Loyalty Team
You'll pay nothing if unauthorized charges are made to your credit card as a result of shopping at Zappos.com.
All information is encrypted and transmitted without risk using a Secure Sockets Layer (SSL) protocol.
If, for any reason, you are unsatisfied with your purchase from Zappos Retail, Inc. you may return it in its original condition within 365 days for a refund. We'll even pay for return shipping!
Shipping and Return Policies »