Customer Reviews Gentle Souls by Kenneth Cole Lucinda

This is a shoe that offers comfort and can still be dressy.

These are beautiful shoes, and they are comfortable. My issue is the buckle. The strap goes through the metal buckle fine, but then you have to get the strap through a small suede loop, and it is difficult. I almost returned the shoes because of this. I stretched the loop as much as I could, and I had to trim the edge of the strap as close to the stitching as possible. It still takes extra effort to finish the buckling.

These are one of the most comfortable dress shoes I’ve had! I have them in black and returned the gold, was hoping it would be a lighter color.

I absolutely love these boots. The color is great and the fit and comfort is fantastic! Also kudos to Zappos for such prompt efficient service!

Great looking boot, very stylish, and so comfortable. The rounded toe with the wedge heel makes the shoe feel great. I have regular sized calf and the boot fits well with some room, but not droopy. I am going to order the other colors. Comfortable heeled boots are hard to find.

Unusually comfortable boots. I haven't been able to wear dress boots for more than 20 years! These are great. I had to add a padded insole for more comfort, but other than that these are lovely boots. The trim around the bottom (sole) of the boot is scraping off a bit, but is not visible.

I'm a true 7.5M and while the 7.5M fit, it was a little tight at the toe and the ankle straps weren't in the right place for me; they rubbed uncomfortably when i walked.

For the cost, there wasn\'t anything really special about these boots. Seemed comfortable, but were too tight on my shins!

These shoes are so cute and comfortable I wanted to love them, but I've tried multiple pairs now in different colors and without fail the right heel pops (loudly!) every time I take a step. Always the right heel, never the left, so it's clearly some kind of manufacturing defect that they haven't bothered to fix.