Customer Reviews The North Face Osito Jacket

Returned immediately. Flyaways everywhere and zipper sucks. Got the yumiori instead and I love that one

I'm very disappointed with the changes to the Osito Jacket. It's too long now, and the bottom of the jacket is no longer adjustable. Would love to see the previous style jacket where the jacket is really a jacket instead of a tunic length, and the bottom is a adjustable.

I ordered this for my wife for her birthday. They sent the wrong size, and it was also pretty dirty. The Best they could do was say I had to return it, then I could get a credit. Now I have to go out of my way for their mistake. Pretty annoying, don't know if I'll order again.

I had the old version of this jacket for 15yrs; I loved it!! It looked brand new even after I basically lived in it. I was so excited to get a new one, so not only did I order one but I convinced my boyfriend how amazing they were, so I bought one for him too. We both are so dissapointed!! The "new fleece" is cheap, it's so flashy, and the quality is horrible. I'm wondering if bc the old ones lasted so long, the company decided to go cheaper with the entire jacket. I'm also seeing a lot of people making this same comment, thank you bc all I see are mostly 5 stars so I'm confused. I'm returning both of these, and if someone finds a quality jacket, like the old ones, please share. Northface I'm also seeing less of your jackets on people; you should always stand by your old customers; it might take a fall for you to figure that out.

This jacket is so soft and cozy and I was really looking forward to wearing it often this winter. Unfortunately, as with another Osito jacket I had, the jacket tore along a seam in the back after a day or two of wear. I think this is some kind of product defect, but the amount of effort and money needed to get through the warranty department to get it fixed or get a replacement was too much for me to do.

Never again

I tried it on the pocket zipper broke by unzipping it. The jacket is not comfortable like ild hope. The bottom part is tight and I'm afraid to zip up the jacket and the top is loose.

I had this jacket from a few years ago size medium. Got the same one and it's so much smaller . Very disappointing I took the tags off and am not able to return it :(

Very poor quality was eagerly waiting and tried it on as it arrived spoiled my shirt with wool returned immediately

Too big. Has been so long to get the refund

Jacket sheds badly

This looks like bare skin. Retuned it. Looks different in the photo.

Fabric is shedding like crazy. The material isn't as good as I was expecting. Even on sale- I won't recommend it.