Customer Reviews Ariat Fatbaby Western Boots

My order got cancelled by YOU! I never even got to try them on :(

Boots do not look like the boots in the picture. The bottom part of the boots actually looks more like the top in the picture -- dark, oily and uneven (not light and clear, for the phoenix to show clearly). My boots arrived in the mail scuffed on side, toe and sole. I had to return them because they were damaged, but I did not like how the leather looked anyway. This was my first try, but I will not order another pair of Ariat boots.

Not at all comfortable and seem cheaply made. I tried Ariats and now I will go back to my boots.

Awful company. They sent mens shoes instead of the womens boots I ordered for my daughter's Christmas gift. Ok, mistakes happen, but trying to get them exchanged for the correct ones has been a nightmare. On hold for 15 minutes at a time, then cut off. Same result on multiple days and at different times of the day. No luck with the online chat, either. Just a joke, and my daughter still doesn't have her Christmas present!! I have told her, in fact, not to ask for anything else from this company. I will not be buying from them when their customer service is this poor.

I wouldn't know anything about these boots since I was sent mens loafers instead. Unfortunately this was a Christmas present for my daughter. Imagine her surprise. It wasn't a good one. Now, I'm an understanding guy, and I realize mistakes happen. But, the aggravation and endless time on hold, compounded by being cut off by a message saying I would be contacted by Ariat which never occurred, is unacceptable!! Hire some CSRs, Ariat!!! I have now wasted almost 2 hours trying to get the boots I ordered! Really poor service. Will definitely turn elsewhere for her wish list in the future!

Ordered boots on the 14th of December and never got them contacted customer service 2 times and have gotten no response back. Will never order anything from company again.

What happened to quality control. I purchased 2 of these boots. I have always worn size 6 in ariats. I order size 6. One pair was a too big, heavy socks didn't help. The other pair was huge!!!!! A friend who wears a 7.5 bought that pair from me. The sizing on the boot was 6.

VERY disappointed, cheap sole, looks and feels like plastic !

Couldn't reach out the customer service. !!!!!!! Even can not a review!!

I cannot review my shoes BECAUSE YOU NEVER SENT THEM!!!!!!!!!!!!!!!!!!!!!!!!

Too small. The size 10's usually fit me beautifully, but these are too small.

Never got them it says delivered but they are not here

These boots were way darker in person than pictured. Shipped them back and it has been 14 business days and still no refund or update.

Within just a few months of non-daily wear, the terrain boots had cracked and stitching came loose. I bought my boots at the outlet store in Gilroy CA. I expected them to last for several years as my other Ariat boots had lasted. I was most disappointed with how the company warranty department and the outlet store ignored my emails after an initial reply. I will be looking for a different company to purchase from that takes care of its long time customers.

I purchased a pair of fat babies for a birthday present and one boot was sewn a different size. They won't send me a new right boot replacement. Terrible experience.

I bought a pair of fat babies for a gift and one was sewn a different size. They won't send me a replacement right boot. Last time I buy from them.

Leather is excessively thin and poor quality. Sole was barely glued on and is a hard near plastic feel. Leather was already dried and cracking fresh out of the box. Size is 1/2 smaller than it should be.

Husband bought me these boots for my Christmas present and today not even 6 months later I have a big hole in the side of the boot!! I wouldn't expect that. Took the boots in the be repaired and was told that the stitching isn't even real it's false stitches and the boot is just glued to the soles. What the heck Ariat??? I've never abused the boots and have always taken care of them. There is no reason for this to happen except for shoddy craftsmanship.

I bought this boot about 8 months ago and the stitching came undone in the section above the metatarsals on both boots. I am a loyal Ariat boot wearer since 1998 and this was a huge disappointment. Even my Ariat paddock boots last about 3 years or so, before I have to replace them. I'm not sure what happened to Ariat quality over the years, but the quality seems really poor or it's a bad design.

I bought these 3 months ago. Wore for routine barn chores and gardening. Need to be replaced. Ariat told me this is normal, no defects in materials or workmanship.

the leather starts to wear really bad after a week of wearing them. I rather buy Justin's now. Justin's last way longer than Ariat'!

Im on my second pair of these boots. The soles are crappy! I wore out the soles of the 1st pair in 3months! I sent themback and ariat sentme areplacementpair. Had the newones for a month and im already wearing the soles thin again! These aren't made for working on the farm! only wear them when your going on a date or going shopping! All I wear are Ariats and I will save my money for a real pair of Ariat cowgirl boots!!!!