Customer Reviews Ariat Fatbaby Western Boots

I never recieved this it was canceled the day it was supposed to be delivered to my door with another pair if boots that i was overcharged for.. ariat customer service is a joke!!!

Was super excited to snag a pair of these boots on sale during the Memorial Day sale. Placed my order - only to be notified after the sale that they were not in stock. Called to order a different size and was extremely disappointed that they would not honor the sale price due to their website inventory update lag. I was shocked that such a reputable company with a great product didn't have better customer service to correct a fault on their end.

These were discounted, but it wasn't mentioned they are discounted due to damage in color. If I had known, I would not have purchased them and the company and I would save time and energy for double shipping cost. The Right boot came with 2 large bleached stains. I sent them back.

We usually love ariat but this boot is awful. Don't recommend.

I wouldn't know if these boots are good or bad because what was delivered to me was a pair of youth cowboy boots. I called twice the VIP support number, but I have yet to receive my shipping label to return the cowboy boots, and who knows if I'll ever get the boots I ordered! I've ordered several times from Ariat, and have been happy with the quality of my purchase but this is the first time I've had to call customer service, and I give them a 1 on a scale of 1-5.

Not the usual Ariat fit. Very disappointing since I never before needed to worry about them not fitting. I order my size and they fit that's it, not these. too narrow at the toes and too short since they were too snug on the ball of my foot.

My order was canceled, no one contacted me about it and now you want a review? They are still available on your website by the way! Poor customer service!

Bought the boot in mid January and found them comfortable. Sadly here we are not even 6 weeks later and the boot are falling apart. I have owned Ariat boots before and they have been great- these are not living up to my expectations and are poorly constructed.

Purchased these in October from the store I work at and by November the plastic on the toe started giving out. By February and front of the shoe completely fell apart. I have had these shoes in the past and this wasn't a problem. What happened to this design? I wore these to my job as a cashier at work. No wear and tear doing that job! I expected a lot more from Ariat.

The C width was much too narrow for me so sadly the boots had to be returned. This is not a problem I've had with other brands, and I don't have unusually wide feet.

I never received the boots and haven't had a reply in more than two weeks.

My order got cancelled by YOU! I never even got to try them on :(

Boots do not look like the boots in the picture. The bottom part of the boots actually looks more like the top in the picture -- dark, oily and uneven (not light and clear, for the phoenix to show clearly). My boots arrived in the mail scuffed on side, toe and sole. I had to return them because they were damaged, but I did not like how the leather looked anyway. This was my first try, but I will not order another pair of Ariat boots.

Not at all comfortable and seem cheaply made. I tried Ariats and now I will go back to my boots.

Awful company. They sent mens shoes instead of the womens boots I ordered for my daughter's Christmas gift. Ok, mistakes happen, but trying to get them exchanged for the correct ones has been a nightmare. On hold for 15 minutes at a time, then cut off. Same result on multiple days and at different times of the day. No luck with the online chat, either. Just a joke, and my daughter still doesn't have her Christmas present!! I have told her, in fact, not to ask for anything else from this company. I will not be buying from them when their customer service is this poor.

I wouldn't know anything about these boots since I was sent mens loafers instead. Unfortunately this was a Christmas present for my daughter. Imagine her surprise. It wasn't a good one. Now, I'm an understanding guy, and I realize mistakes happen. But, the aggravation and endless time on hold, compounded by being cut off by a message saying I would be contacted by Ariat which never occurred, is unacceptable!! Hire some CSRs, Ariat!!! I have now wasted almost 2 hours trying to get the boots I ordered! Really poor service. Will definitely turn elsewhere for her wish list in the future!

Ordered boots on the 14th of December and never got them contacted customer service 2 times and have gotten no response back. Will never order anything from company again.

What happened to quality control. I purchased 2 of these boots. I have always worn size 6 in ariats. I order size 6. One pair was a too big, heavy socks didn't help. The other pair was huge!!!!! A friend who wears a 7.5 bought that pair from me. The sizing on the boot was 6.

VERY disappointed, cheap sole, looks and feels like plastic !

Couldn't reach out the customer service. !!!!!!! Even can not a review!!

I cannot review my shoes BECAUSE YOU NEVER SENT THEM!!!!!!!!!!!!!!!!!!!!!!!!

Too small. The size 10's usually fit me beautifully, but these are too small.

Never got them it says delivered but they are not here

These boots were way darker in person than pictured. Shipped them back and it has been 14 business days and still no refund or update.

Within just a few months of non-daily wear, the terrain boots had cracked and stitching came loose. I bought my boots at the outlet store in Gilroy CA. I expected them to last for several years as my other Ariat boots had lasted. I was most disappointed with how the company warranty department and the outlet store ignored my emails after an initial reply. I will be looking for a different company to purchase from that takes care of its long time customers.