Customer Reviews Nine West SpeakUp Flat
Write A ReviewRating Summmary:
332
332 total reviews
Review Breakdown:
40%5Rated 5 stars out of 5
19%4Rated 4 stars out of 5
22%3Rated 3 stars out of 5
12%2Rated 2 stars out of 5
7%1Rated 1 star out of 5
Customer Fit Survey:
75%"Felt true to size"
79%"Felt true to width"
50%"No arch support"
Additional Reviews
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Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Poor SupportGreat Support
Looks lovely but way too narrow and felt like the wrong size. I wear typically wear a 7.5 and I do not have wide feet. Back they go.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I loved this pair immediately because of the beautiful floral print. But after using them for two days - not even for long walks but around my office - they were sooooo uncomfortable and cut up my ankle. While it's too late to return, I won't be wearing them again unfortunately.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I bought these shoes in the same size in black leather and they're completely different in terms of fit. I don't know if it's because these are canvas instead of leather, but they were WAY too small and gave me blisters within an hour of putting them on. So disappointing, since they're adorable and my black ones are my go-to flats.
Meredith, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These were way too wide! Every time I take a step, the sides bow out and it looks silly. That makes them almost unwearable. I like the color and the sole is really nice, but the fit is really off.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Very uncomfortable shoes. I've worn them for a separated total of 2 hours today and I already have at least two painful blisters. I also somehow got a stain on one of them, and when I tried to wash the stain off, some of the red coloring was coming off as well. Definitely not worth the price I paid.
Gale B, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Let me start by reviewing Zappos customer support - they are fantastic! I got immediate resolution of my issue via chat support. I needed to exchange/return the shoes due to poor quality. Not only did they allow me to exchange but I was able to do so after having worn the shoes a few times - I assume this is because we think the pair I received was defective. These shoes are darling! I ordered the pink reptile which, though a hot pink shade, were not too bright and obnoxious to wear in my conservative office environment at work. They are comfortable and a little wide for my very narrow heels. However, I wore these shoes maybe 5 or 6 times before they started to lose their shape. The sole on the heel of the right shoe started to pull away and when I had to rub them gently to get dirt off of the upper, some of the pink color rubbed off too. I am so disappointed in the quality. I expected better from Nine West. Hopefully I just got a defective pair. As I said above, Zappos customer service was fantastic with this issue and will be sending a different brand of flats of my choice in exchange.
Mandy, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Not a fan of this shoe. The light natural water stains really easily to a weird blue color. The sole has already come apart from the shoe after only two months of light use.
Elizabeth W, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Cute shoe, dressy flat that had the look I was going for but the shoe is hard. Wasn't comfortable. Ended up having to take it off before the night was over. Wish I hadn't worn them so I could have returned them.
Jennifer R, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The shoe is pretty but very uncomfortable. It's not soft at all and trying to break them in means I'll have to wear them for a while before returning them, which I don't want to do. Also, the glitter is rubbing off pretty quickly. I do not recommend this shoe.
Brenda R, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I loved this shoe, but the tip began peeling only one month (and probably 15 wears) after purchase. It's way too expensive for a disposable pair of shoes.
Kathleen R, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These flats, although very stylish, were to me, very uncomfortable (unwearable, in fact). They tore up the skin on the back part of my feet! and are not so comfortable in the front part as well.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The heel broke off the shoe after about 20 wears. Neither Zappos nor Nine West would make it right. Do not recommend these shoes — they won’t last.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Beautiful shoe, bought 8W and 8.5W. 8W way to short in length and width; 8.5W (a size bigger than my normal 8W) too tight in toe box and slipped off the back of my heel.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Very stiff and uncomfortable. Fit small.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs NarrowRuns Wide
Poor SupportGreat Support
Much too large
Annemarie, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style2Rated 2 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I wanted to love these shoes, but they have been some of my most uncomfortable ones. I ordered the wide width, and it felt more like a regular width, with no difference. I wore it to work, and I was kicking them off by lunchtime. My puppies hurt soooo much right now. Can I get a refund???...just asking!
S., Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I couldn't even get them on.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs NarrowRuns Wide
Poor SupportGreat Support
Too big & uncomfortable. Couldn't wear. Returned.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Not wide, short
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I could tell they were going to rub in the wrong spots. They seemed a bit narrow for wides. Additionally, the soles felt brittle as if they might crack after a few wears. Back they go.
A.C., Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I ordered this item because it popped up as having arch support in the filter. However, it does not. There's no way I could wear this with plantar fasciitis.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
cheap looking plastic shoe.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The shoes had a mark on it appeared as if were worn and were to tight
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Did not fit at all
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
These shoes are so cute, I wanted to like them. But they cut into my ankle so bad and dug into the top of my foot so deep it left a bruise on both feet. I understand a break-in period but this is beyond acceptable.
I'd also recommend:
Sam Edelman
Liezl, Zappos Customer,
0 found this review helpful.
