Customer Reviews Arc'teryx Granville 16 Backpack

I really like the overall design of the pack. I have a Granville 25 (2018) and need something a bit smaller. Unfortunately as noted in the reviews here and elsewhere, the revised back appears to be extremely abrasive. I could feel it catching on my shirt the first time I tried it on, and when I rub my hand over it, it feels like I'm getting shards of glass in my hand. Maybe it would be okay with a high-denier Goretex or softshell, but I'm not willing to take that risk, and even with those, I don't see how it couldn't cause some level of damage. How did this make it past testing? Aside from that, as a minor nitpick, the laptop sleeve is 1-2 cm too short for a 16" MacBook Pro, and the sleeve doesn't feel padded at all. The back is rock hard, and there's what appears to be a lumbar pad near the bottom that would create uneven pressure on a laptop.

When this bag is not full it looks a bit odd, I wish it had a different design or was made out of a different material. The material is also someone nosey when you move. It is missing a pocket along the back or front strap that would make this bag easier to use! This is super annoying, you need to take the whole bag off in order to get anything inside the bag.

After I read a review which mentioned about the damage to other products, I checked my ATOM LT jackets and I was shocked they were heavily damaged. As a big fan of Arcteryx, I was very disappointed and I hope they fixed this problem for the new version.

I was so excited to purchase this bag. I received it and was so impressed with the craftsmanship, pocket design/layout, and the waterproofing that I immediately brought it with me on a two week vacation abroad. Big mistake. The back panel of the bag is like a cheese grater. It is so abrasive that it destroyed several shirts, sweaters, and jackets on this two week trip, and I had no other option but to continue using the bag despite this issue. I unfortunately only discovered this after wearing it with a brand atom hoody that I absolutely loved. The back of the atom is now pilled, stretched, and deformed after wearing the backpack for only three hours--it looks terrible. So much so that the windproofing on the back fabric panel of the atom is now questionable, and Arcteryx's warranty won't cover abrasion. This was the worst damaged item I wore the bag with, and I am rather upset about it. The backpack was also abrasive enough to pill a nylon rain jacket. I am now out the cost of this bag, the cost of a different backpack to replace it, and several hundred dollars in sweaters and jackets that the back panel has now ruined. I think the most upsetting thing is that this was apparently a known issue from other backpack designs (like the Aerios). This review would have been 5 stars if not for the back panel design. I really wanted to love it! I really (really!) like the design of the bag other than the fact that it has damaged some of my favourite clothing. As horrible as this experience was, I would honestly repurchase the bag in a heartbeat if the back panel design was fixed.