Customer Reviews Crocs Kids Classic Clogs (Little Kid/Big Kid)

Size is way too big! I measured my daughter's feet according to their chart and the shoe is way bigger than they stated. Such a waste because now she can't wear them this summer

Size was HUGE! Was not a kids size 4. Ordered two pairs of the same size and this pair was clearly 2 or 3 sizes bigger.

Product was too small for my child and I cannot return for a different size. It was a Christmas gift so very disappointing

Extremely slow pick and pack and delivery. Poor packaging, poor customer service. All around bad experience. Avoid if possible.

wrong size. It was very large for a children's size. Returned the shoes to the outlet at Woodbury Commons for a different children's size. Unfortunately, the outlet didn't have them in the color we wanted.

Already broken

I tried to get a refund but had no access online to my account. There was no where to email customer service.

So disappointed. Worn a few times & the bottoms are already worn out - no tread left. We purchase Crocs a LOT. We've had good fortune with the pairs we've bought in the past. This is a first. I'm hoping this isn't going to be a problem moving forward. Possibly the quality has changed.

The sizing is completely off or these are defective! My daughter currently had size 13 crocs that were getting snug, so I ordered the next size up. Turns out they are the same size when put side by side. Due to the new return policy, I'm not eligible for return, so I'm stuck with a brand new too-small shoe. Not cool.

The sizing of crocs varies ridiculously. I've purchased and returned THREE times already. It's incredibly frustrating to have to order and then go to the store or fedex to return only to repurchase on line many times the previous price that I paid no longer being available. And no exchange option on line.

Product didn't last a month. Toe area came apart. Disappointed

Crocs sent me damaged shoes and then made me jump through hoops to get a refund. Customer service staff was unprofessional.

There is definitely a difference on the comfort of Crocs depending on where they are manufactured, which is quite disappointing as I wish I would get the same product each time. I've noticed the ones manufactured in Vietnam are much softer and more comfortable compared to the pair I recently received that was manufactured in India. I had to replace my Crocs and wish I never got rid of the old ones, this new pair is VERY stiff and feels like hard plastic, very uncomfortable. This is not the first time, will not be purchasing Crocs any longer.

Even though I outgrew my J3 size, this shoe was not an accurate J4 size, as shoes were same size as my J3! How does this happen?

Size runs big

The heel strap broke on the second wear.

Used your measuring device where I take pic on white paper. Crocs ended up to be to small and I was not able to get it exchanged for a bigger size

wasn't comfortable, my kid was on pain after using it for the spikes on the insole.

Strap broke during first wear unfortunately and we have owned many pair of these. I think it was just a bad strap.

I loved my first pair, I wore them all the time. I ordered this pair in the same exact size, and they're too small!

i feel for some reason they ran a little bit too small and we always get the same size for the boys for some reason it was just these

The backs ripped as well. Cheaply made.

My kid started 3rd grade with a new pair of Crocs and multiple Jibbitz. Within a couple days of normal recess play, many Jibbitz had fallen out; by the time she'd worn them 2 weeks, 10 school days, both back straps had irreparably ripped from the shoes. We live 6 hours from where I purchased.