Customer Reviews Ariat Booker Ultra Western Boots

I paid for the booker ultra western boot in royal brown. They sent me a round tip distressed boot instead. I have called 9 times with no answer. i have emailed 5 times and the best answer that I have been given is to return their mistake before they send me the item i paid for. This company has the worst customer service ever. If this was not a gift, i would just get my money back and buy something else.

I never received my package!!! And still haven't heard from you after UPS said they lost it. What about refund?? Completely unsatisfied customer

I ordered the black booker ultra western boot and got some cognac girl boot sent to my house. I've emailed and called the customer service line and gotten no response. Its been weeks now and still no response. Even when calling the customer service line I cant get any help.

I unfortunately have to send them back because they do not fit over the middle part of my foot correctly. However, they look beautiful!