Customer Reviews Ariat Hilo Stretch Lace

Like the comfort, look, and fit. Delivery was great, communications were easy. However disappointed with design of tongue. When sliding your foot in, the tongue collapses, doubles up underneath the top of the shoe, requiring removal and holding it in place as you guide your foot in. Not ideal.

They are comfortable to wear. Don't like the laces. Wish they had a better way to fasten without the laces, but better than a slip on.

Unfortunately, the patterns didn't come close to matching on the shoes, to the point i couldn't bring myself to wear them, and I returned them. They also seemed to run big.

The product is great I just couldn't get the one I wanted, said not available so I ordered the mens, same shoe, in the size I always order when I buy a mens shoe. It was like two sizes too big so I returned. Returning was excellent, no fees, very easy! I gave up on ordering them.

Ordered EE but definitely are not close to an average EE width. Returned for that reason only.

Pictures show shoes laced up but not tied. That's the style my son wanted. Unfortunately, the shoes have to be tied in order to wear.

They hurt the top of my foot. slightly to tight. This may be able to stretch some.

Look great. They are fairly comfortable but the heal is very rigid and rubs the heal. Hopefully they loosen up as they wear in.

I like they way these shoes look, but there's a rib that cuts right across my achilles tendon that makes them uncomfortable. I still wear them, but only for short periods of time and never when I am going to be spending that time on my feet.

Nice shoe, good looking. Insole is not removable so I can't replace them with my orthotics.

patterns on each shoe don't match. didnt get any farther!

Okay product. Meh. Sloppy on feet. Sole wears out.

Ariat needs to stop gluing the inserts to the footbed of the shoe!!! JUST STOP!!! This is my second pair of Hilo's and they're a great slip-on and they're comfortable, but not being able to remove the inserts is ridiculous.

Why even bother putting a fun/bold graphic pattern on your shoe if you can't be bothered to align it consistently when you make the shoe?

When new they were great. After 3 months of using them 90% of the time as driving shoes the leather looks 5 years old and the soles are showing considerable wear. When driving they get tight on the top of my foot and are not comfortable. I did order a pair of Buckeye's and i hope they are a better quality.

Got the heathered Smoke/black and it doesn't even look like the picture, it's more of a light grey/silver than a dark grey

This is my third pair of Hilo shoes, but these are far different than they used to be made. The back of the shoe is not reinforced like the other pairs were, so they don't hold their shape and collapse whenever they are put on. The material on the tongue is much thinner and constantly jamming underneath the laces. Disappointing compared to how they used to be made.

Not that comfortable. Can't replace the insoles, they are not removable

Like the colors but too cheap of an shoe for what I had to pay for it! Not impressed at all. Could of bought the other brand for lot less for the same quality/style of shoe. This is not Ariat.

I received my order in record time. The shoes were exactly what I expected. The first day I wore them the left shoe was as comfortable as any house slipper I have ever worn. But after a few hours the right shoe hurt the top of my foot so bad I had to take them off. Now I don't know what to do with them. I have tried to wear them again with the same result. There seems to be no adjustment that would allow me to loosen up the prssure on top of my right foot. I really like the shoes and wanted them to fit.

The order was cancelled after I paid. I wish I had better news

Shoes were out of stock. No email was sent. I finally called after a week and the said money was to go back on my card. So far it has not. Horrible experience.

Shoes were way too small ordered 12 wide fit like 11

I ordered a shoe and it went through with the size I needed and took my debit card. The next day I got a email saying my order had been canceled. It took 8 days to get my money back. I called to talk to a supervisor 4 times, each time I was told there was no one available to talk to me about getting my money back. Horrible customer service and when I finally spoke to a supervisor all they offered me was 40% off. Well too late because I needed the shoes for a bday gift and my purchase shouldn't have been accepted if you didn't have the shoes in stock. You need to change your procedures!

I've tried to order a pair of these shoes twice and both times a week after I order them. I get a email that they've been canceled but even though they were canceled, they sent me this link to review the product so what I'm reviewing is their inability to show the things are out of stock when you order them and not have any clue until a week later when you're wondering where The product is because it should be showing up at your house.