Customer Reviews Nine West Flax Pump

I could only wear these shoes one day they caused blisters on both ankles. Disappointed as I always wear Nine West. Very unfortunate that much money is now wasted as they cannot be worn again.

great looking shoe. bought this shoe 1 year ago... perfect style. this time the shoe feels so much more narrow. such a bummer.

I am returning these because of the very obvious NINE WEST logo stamped on the bottom. Not subtle at all, and Nine West is not some luxury brand, so I don't know why they think people want to see this huge bold all caps logo on the bottom of their shoe.

This is the second pair of this shoe that I have purchased. The first lasted about 2 years (and I still wear every now and then) with moderate wear. This pair literally fell apart while I was wearing them for the third time. The inside seam that binds the outer and inner sections of the shoe unraveled as I was wearing them. I have a picture I would like to submit to show you what I am talking about. This to me is unacceptable for any type of shoe, no matter the cost. I am just really disappointed because these are the only brand of pumps that I can comfortably wear and they are ruined.

The quality of the product is really poor. The inside lining (where the skin meets the shoe) started crumbling and tearing after only a few wears. It's a comfortable height, even for small sizes (I wear a size 5), but it's not worth the price.

Ordered a wide. The shoes were horribly narrow to the point that I could barely get them on, and my feet are not that wide. Do not recommend if you have anything other than extremely narrow feet.

I was so disappointed in these shoes. I'd just bought the Nine West "Charly" shoe in black suede and leopard print in a 7.5, so I thought I'd try these. Whereas the Charly has held up to more-than-once-a-week use, the Flax started falling apart almost immediately. I love how they look, I love the red color, and I love the height, but they are very poorly made. I wish they'd bring back the Charly; I cannot find them anywhere anymore. The Flax just didn't cut it. I wish I'd returned them.

Great looking shoe, very comfortable, however !! The bottom simply fell apart, under the black finish are simply layers of paper, or what looks like cardboard. Not like Nine West and know this is a quality issue they will have to resolve.

This is a true Nine West classic. Having other Nine West "Flax" pumps that are quite comfortable, I fell in love with the python leather pattern of the Yellow Leather 2 and Pink RP thinking they would fit the same. Unfortunately, the leather was very hard and very uncomfortable, not at all like the smooth leather Flax pumps I own. Stay away from this type of leather regardless of how pretty it looks. At least this makes it easy to return.

I received these shoes in black patent (synthetic) from my husband for Christmas last year. They looked great, and felt fine...and began disintegrating the very first time I wore them. The synthetic patent finally ripped all the way through today, less than one year after they were purchased. The funny thing is, I also own this shoe in a grey genuine leather version and a brown croc-embossed genuine leather version, have had both pairs for three years, and they still look wonderful, despite frequent wear. My advice to anyone considering buying this shoe: buy the leather versions of this shoe, but avoid the synthetic patent versions at all costs!

I really wanted to love this shoe. Almost every other reviewer does. Nine West is consistently a go-to brand for me. But unfortunately the Flax missed the mark, for me. I ordered the natural patent and the color was just what I wanted. The style was perfect, the shoe itself is gorgeous. I ordered my usual Nine West size of 10.5... However, when I put the shoe on I realized the medium width was super narrow. I double checked to see if maybe I accidentally received a narrow but no, the box is marked for the medium width. So maybe because of how my foot fit (or didn't fit) into the shoe, the arch of my foot was ABOVE the top edge of the shoe! It wasn't even covered a little! I am so curious how so many other reviewers got lucky with this shoe because it wasn't even close to what I usually get from NW. Very disappointed.

Incredibly comfortable shoe, great if you don't have wide fee but need a slightly bigger toe box. Height is perfect. Unfortunately, I got these in the regular black leather and the leather is very cheap and very thin so it scuffs, scratches or tears easily. I just got these back around February of 2013, wore them about once a week, and I have to replace them already.

I ordered the Blue Multi Fabric in a 6.5. I normally wear a 7N in heels but lately have been able to get a 6.5M and they work. I also have other Nine West heels in a 6.5 Medium. The quality of Nine West has gone down! The fabric was beautiful but the "plastic" soles were so cheap looking and there was ZERO support inside the shoe. The toe box was wider than others I have so these are going back!

I have two pairs of Flax and the lining separates. I don't blame Zappos, but this has happened on the Barbe heels as well. It would be great for your company to contact Nine West and see if you could get their Quality people hot on this issue. I tried for two days to contact their customer service, but you can't send them an E mail.

Although I read through a majority of reviews which were all glowing, I did not see the negative ones which were buried at the bottom. No doubt, these are beautiful shoes that are sexy, stylish and classy. However, they are not your typical Nine West shoes that most women have come to appreciate for comfort. The toe box is tight and short. That means that even though they have pointed toes, which normally would be fine for women with wider feet, they are too short to fit comfortably over the widest part of the feet. Who cares about toe cleavage?! For anyone with foot issues like bunions or past bunion surgery these shoes cut too low over the bone causing major discomfort. It is a shame because every woman deserves beautiful shoes without pain. Nine West, why do you not make the longer pointed toe anymore?

I wear a size 11 in Nine West, religiously. Tried these on in an 11 and could barely fit my foot in. I was sure I'd been sent the wrong size...but no, these are marked 11! Bummer. I ordered them in Gunmetal sparkle and they're so fun. Boo.

These were the most uncomfortable shoes ever! My feet still hurt after trying them on. They are beautiful, but they're not worth the pain and suffering.

left shoe fight properly with no isses, but right shoe was way too wide, my shoe kept falling off

The shoes was received by amazon without a show box, was delivered in a plastic bag. Appeared to be used and had scratches! Obviously returned

Feeling like it is a knock-off. Very disappointed, it fits bigger than the size and it has no grip to the ground. I wore it one day and slipped twice. I am about to throw it out. I would love to return it and get a refund.

Be specific about your likes and dislikes. How was the fit and size? What does the material feel like? How awesome (or not) do you feel wearing them?

These were the most uncomfortable shoes I have ever tried on.

Product received was an orange high-heeled leather pump. Looked absolutely nothing like the photo and was too small.

So stiff! Bummer because they are pretty, but not something that you could wear for a while, material was hard.