Customer Reviews Kate Spade New York Treasure Trove Studs Earrings

This product was NEVER delivered.

Never received these either....sooooo....

1 Star

Earrings were shipped in an envelope, so post were bent. 1 earring post bent so bad it can not be fixed. Should have been mailed in a box!!!

These arrived smashed. When I asked for a replacement pair, the customer service made it out as if they were doing me such a favor allowing me to exchange for a new pair.

Terrible customer service. Big delay in my order and I had no way to track it. I had to reach out to customer service. Studs look great but not worth the wait and DONT PAY for express shipping because it won't happen.

The jewel fell out of the earring after the 2nd time wearing them. I love the earrings but the quality was no good.

I simply haven't received the product and no position from Kate Spade so far!

Wore once. The posts and backs on these earrings are not sturdy. The posts are crooked, and the backs slide off easily. Tried to return these, but realized too late they were final sale.

Received in bad conditions.

I have still not received this order

They were damaged upon arrival

Never received item

Returned. Came broken and it was so dull

The backs were so bent when they arrived that I couldn't even get them off the card

You sent the incorrect item 2x. Each time I received yellow studs. I kept the 2nd one because it was too much trouble to keep returning an inexpensive item. Approximately a week after I had returned the item which you received - you sent an email telling me to return the item or I would be charged.

The earrings came with one bent post and the other so loose it rattled in its setting. The return process has been easy though.

I bought these thinking they would be cute earrings i can wear as an everyday thing and when i received them i was very disappointed. I can probably buy more realistic looking earrings at Claire's.

I purchased the earrings on the 8/26 and was sent some small diamond pineapple earrings. By the time I received the earrings I was pretty sure I could not return them since they were on sale.

I bought these to wear everyday but I gave them to my Grandma as they look like old lady jewelry

The earrings were loose and not crafted well for them to be by kate spade.

I really wanted black earrings and these are actually more gray than black. The color in the pic does not match at all and it's a final sale item.

The item states that it has been in the same shipping location since August 17..0

The earrings are much larger than they appear on the website. The bigger issue is that they are a final sale, however, they arrived damaged. I don't think final sale should include damaged goods

The are way to big, not as delicate as pictured. Very disappointed