Customer Reviews adidas Originals Nmd-R1

This rating was recommended in an email I received. I wish I could Rate this product. I ordered These shoes for work. I was Sent an entirely different pair. I plan On calling costumer service.

This pair and another pair for my son never arrived. Adidas gave ONE tracking number for 3 pairs of shoes. The customer service and systems have been HORRIBLE the last week trying to get and answer after payment. Everything shows delivered when that's not true. I have a case # with the Carrier but again ONLY ONE TACKING NUMBER WAS GIVEN BY ADIDAS. I work for USPS and know how tracking works. I also have the image from the Carriers site of the single box delivery. Horrible customer service and experience!

I can barely get the shoe on the opening is so stiff and I have small thin feet. Once on they're still too big even though I downsized by .5 and they destroy my ankles immediately since they are so stiff. I own a lot of adidas that all fit great even in this same style, so I threw my box away before I tried them on so can't return them or I would. Must be this color.

I am a true womens 8.5. These were extremely large and more like a 10 or 10.5. Told customer service I thought it was a manufacturing issue. They didn't do anything but tell me to return and could not try in another size or get another pair sent since they were out of stock.

Sadly, my order cannot be exchanged or returned, and the sneaker is almost 2 sizes too big. I wear a 10 but these are much bigger.

I got this in a 7.5 because that's my true size. I don't know if it's just me, but this shoe is stiff and it agitated my heel so badly that it's been sore whenever I walk. I don't recommend at all. I tried breaking them in every day for a week and it did nothing at all. Sucks that I can't return or exchange it.

I purchased a 7, slightly big.... So I exchanged it for a 6.5, too tight and the plastic on the back of the heel hurt when slipping it on. So, sadly this was not a good fit or design for me. Returning it.

Adidas quality keeps getting worse. Shoes damaged, shipping box damaged. Customer service tried to give 5 dollar. Bad shoes and bad customer service.

Purchased these shoes as a Christmas gift for my daughter. Wanting to make sure I got the size she wanted I ordered them in early November. When she opened them on Christmas they did not fit. Addidas would not let me return because it was past the 30 day return time. I can't comment on comfort or quality but addidas shoes are normally both comfortable and of high quality.

I did not heed the warning of a previous customer's comment. Got my shoes today & took my dog for a walk tonight & had to cut it short. The shoe rubbed my Achilles' tendon raw on both legs! Blood on my brand new WHITE shoes! Does Adidas not try their product out before putting it on the market? Why would you put a hard piece of plastic on the heel of a tennis shoe? Can't return them b/c of the blood, which I mostly got out w/hydrogen peroxide. A WASTE of money! Do better Adidas! Tennis shoes should NOT do this to your foot!

Never received replacement shoes. Sent back via fed ex never heard anything afterwards.

I was always an adidas customer until I had to deal with their customer service. I got these shoes so i didnt just throw away my money which is exactly what they wanted me to do. These shoes are so uncomfortable I went and got some nikes. I dont want to wait 16 months to do the return process so looks like im off to a new brand.

These shoes are terrible. Cheap. Flat, cheap, sole. Sloppy wide, sloppy fit. Even sized down a half size and are still Huge. Also can't locate my order number so I can't return them, let your customer service who says they can't search for an order by email alone.

My NMD looks fake. No shoe replacement policy by Adidas I bought an NMD via Adidas online and when I received the item, I noticed that the heel tabs for both pairs are not the same. What I meant is that the lines are not equal. The other pair has 8 lines while the other has 9 lines. See picture for your reference. Adidas said they can't replace the item, just refund! Smh.

I tried 2 sizes and still small and when I ask for a new size it was sold out! I'm so sad and disappointed!

I always order shoes from this website, but for some reason this shoes is faded and look old that someone returned it and they still sell it. I'm so disappointed to this order. I already email the customer service but until now no response from them.