Customer Reviews Steve Madden Jaklin Sandal
Write A ReviewRating Summmary:
74
74 total reviews
Review Breakdown:
31%5Rated 5 stars out of 5
20%4Rated 4 stars out of 5
22%3Rated 3 stars out of 5
12%2Rated 2 stars out of 5
15%1Rated 1 star out of 5
Customer Fit Survey:
58%"Felt true to size"
76%"Felt true to width"
85%"Moderate arch support"
Additional Reviews
Sort by:
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Too small, though I would have exchanged them, but they were not in stock in the size I needed. Just sent back for a refund instead.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
Poor SupportGreat Support
I wear an 8.5 and tried both an 8 and 9. Both were way too small. Too narrow and I don’t have wide feet.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The woven strap that goes around the ankle is stretchy and comfortable. The strap that goes across your toes is stiff and has no "give", therefore, quite uncomfortable. I returned
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I was disappointed in the width of these sandals. I don’t have “wide” feet, but these were way too narrow for me. Also wish they came in half sizes. My typical 8 was a bit too short but a 9 would be too big.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Love this sandal, but it was too small by at least a full size and the elastic straps were way too tight. Too bad!
Suzy, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Poor SupportGreat Support
these shoes are cute but made for a thin narrow foot. I have a normal size foot and the toe box band was ok size but had no elastic. the higher band was elastic and cut off my circulation once on. my foot also was hanging slightly off the side so was unflattering. good price and cute shoe but had to go back.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These sandals are really cute, but as many reviewers have said the straps are way too tight. The front strap is underlined with plastic so stretching the elastic strap may not be a valid option. I got a deep blister on my pinky toe the first time I wore them. I'm debating if I'll keep or return them.
Cathy, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Poor SupportGreat Support
Unfortunately only a narrow foot is going to fit in these sandals. The elastic band is ridiculously tight. The length is fine. Just fits.
Had to return them.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The 2 straps are not stretchy and very uncomfortable
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Bottom line: cheaply made. These are light-weight sandals for the size of the heel and will work if you don’t plan to walk in them frequently as I do. A little over a month of owning them, the hemp siding started to peel off. Annoying, but I decided to just glue them back on, nbd. But now the strap has broken off so the shoes can no longer be worn. I’ve owned them last than 3 months. I like the style of these sandals and the narrow look on my foot, but ultimately they are made for looking at, not actually walking in.
Kate, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Ouch. The straps are very painful
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Bought these for my daughter for grad parties. She liked them but after only a few wears, the whole strapped ripped off.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The strap on top of your arch is very TIGHT, even though it is elastic. My feet are a AA and I was surprised at how tight they were. Not comfortable to wear so I'm sending them back.
Sharon, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Loved the look and the fit, but the band cross the top of my foot began to hurt after wearing them inside for fifteen minutes. Sadly, going to return them.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These are cute, neutral sandals. However, the straps are made from an impossibly scratchy material (have no idea what it is). I would describe it as unwearable. Have to return them............
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have previously purchased these exact same shoes prior to Covid. I saw they were looking run down so I decided to buy the exact same shoe, style, color and size as my current one. Shoe comes in and my mom who is a regular 8 1/2 could fit in my 10’s I ordered. Needless to say I was very disappointed and had to return.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Size up by 1.5 sizes. Super cute shoe, but runs very small. My daughter wears an 8 1/2 and a size 9 was too small. I’m reordering a 10 for her, because they are adorable.
Jillsoldmine, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
After wearing for 2 months the strap broke on the left shoe. So disappointing!
JenTX, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I purchased to replace my beloved identical Target sandals (which were half the price). These are the strangest fitting things I've ever put on my feet. One strap was way too loose and the other too tight.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The straps are made of a really scratchy material. Not wearable. Disappointing, considering usual quality of Franco Sarto.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The Steven Madden label is glued to the instep and the glue loosened up quickly. The label can loose and a gluey mess was left in the shoe. No way to fix that! And the straps ripped after two wearings!
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Wore them for the weekend for rehearsal and a wedding. They are already tearing and thread is coming out on straps going across my foot. Im not gonna pay for something that's gonna tear on the first wear.
Tina, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have plantair fasciitis and was hoping these shoes would give me needed arch support. Not only did they not, it two days of wearing them threw my back out. May just be me, but these are not the sandals if you have PF.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
runs extremely big!!! very clunky to walk in.
Anonymous, Zappos Customer,
0 found this review helpful.
