Customer Reviews The North Face Surge

What can I say, I am a big fan of the Surge line, but I have to admit the previous Surge model did have some flaws and minor design nitpicks that I think this new version definitely improves on quite a bit. The 2 large compartments and the 3rd mid-sized compartment have remained pretty much the same, no complaints there. The biggest differences are in the outer compartments. The fleece lined middle pocket is considerably larger now and the 2 front-side compartments definitely are more practical and improvements on the the old design with the left side having much needed organization and also just being able to see what is inside and quickly grab what you need. The water battle pockets are GREATLY improved now, where previously they were very loose and lacked structure, whereas the new one is easily expandable/compressible, more rigid, and goes deeper. Something interesting is that they moved 2x side compression straps down to the bottom, which I actually prefer. One last thing, the bag now stands on its own!!! which is always welcomed. All-in-all, I love this new design and highly recommend it.

Good quality, seems sturdy but the main pockets are oddly proportioned

Been using Northface backpacks for several years lost one. Another was stolen still have one then I actually heard about the life long warranty and the last pack they had was wearing out on the shoulder sling. I got the new surge and two of the pockets at the top have zippers that catch. bummed. Cannot show certification but I am not a bot or work for another company. Just Bummed

Big design flaw. The 2 main compartments, including the laptop sleeve can nor be locked. Theoretically it can be locked, but what holds the zippers together is a thin fabric cord, that can be very easily cut. Only one small pocket with metal zipper holders allows you to use a locker keep it safely locked.

This was the second Surge backpack that we have purchased and the second one that ripped at the shoulder strap (on the seam). The North Face name is supposed to be synonymous with quality outdoor products. This backpack only lasted two months before the strap ripped almost completely off. And, it was only being used for books - no laptop, no water bottle. Don't waste your money.

Originally bought the Borealis but it lacked the pockets I wanted for a business backpack. With the additional front pockets and extra tech sleeves for iPad and Remarkable, the Surge is perfect.

I own the previous version of Surge too and I gave it away to a family member and purchased a new 2021 version. I needed something with organization for office use and all around the city.Personally, I like the new version more to be honest. It's kinda perfect for me. It looks like TNF threw all the possible compartments, so there is nothing missing at all. Separate laptop tablet compartments and multitude of options at the front so you can stow you cables, keys, mask gadgets etc. etc. Secondly, the form factor somehow changed, and it feels more comfortable and right against my back. I love the solid modernized look it's probably the most appealing in the entire TNF line, especially if you have medium-large body type imho - this is individual perspective of course. Now this is not the most lightweight backpack of course but I wouldn't hike with it either I have other packs for hiking. What else.. waist belt is removable which is great. Who uses a waist belt in the city anyway? Bottom line I can definitely recommend this versatile backpack for city/travel/office and other daily usage.

This is a great bag with ample storage and comfortable for wearing. I am disappointed with the quality of the fabric. The material tore easily when I dropped the bag.

My son had the surge and loves it. It ripped. We returned it but coul dnot get repaired. Got an egift card but they were out of stock. Bought the Kanban instead but it was too big for hi for school. Finally the Surge is back in stock and is due to be delivered this week. Still waiting to get credited on my credit card but the people at North face were the best kind of people to work with. polite, caring, professional, helpful....excellent attitude.

I never had a north face back pack however between the other models this is the one. Everything is functional, love the pockets and the comfort. Only detail, please add a luggage belt. Beside that I love it

I've had this backpack for 3 years now. Perfect for the past 3 years of college. I even bring it on trips and it's perfect. I literally love this backpack and recommend it to everyone. I fit multiple notebooks, iPad, large laptop, chargers, pens, pencils, headphones, calculators, and more in this thing and still could put a sweatshirt or something if I needed to.

I love this bag. It's sporty and also good for work as it looks very professional.

The configuration of the pockets is well-designed and laid out. Took it on my first trip this weekend and was almost perfect. The only missing feature is a strap to hold the bag on a suitcase.

i loved

I love this backpack! It carries all my college supplies and when it rains I do not have to worry that my computer or homework will get wet!

Very rugged, lots of storage. Love it!

My son was due for another Northface backpack and liked the new design for this particular bag. He loves it. It is good quality, as expected for Northface, and also roomy!

Officially this is my third of the newer 2024 version. I had a couple of older versions in the past and I had to say this is one of my favorite backpacks from the way it's built in the bottom and the side pockets, the user-friendly Surge is a great EDC you will not be disappointed 31 L of awesomeness

I purchased this bag for my son for college. He loves this bag because it holds his apple computer and had a lot of room in this bag!!

Ton of space and a lot of pockets that's great for commuting or international travel. This backpack stands out to me because of the computer sleeve in the main compartment. That feature is missing from many other TNF backpacks. I've seen some people complain about the sleeves on the side but I don't find it to be a problem at all. I have a 32 ounce water bottle and it works perfectly fine. I actually prefer the fabric vs. the mesh because it's more snug and secure. My only complaint is I wish it had a luggage strap. That would have really taken it over the top but I'm still very happy with my purchase.

I use it with my job stuff, laptop, etc. all the time and not only when I travel to the office. Very well designed!

Great backpack. Very spacious. Lots of pockets. Very well made. I don't love the zipper pulls but they are growing on me. They are stronger than they look. Adjustments are easy to make on the fly. Overall maybe a little big for a commuter pack but if you are like me you are always prepared so you need the space

I'm sure glad I purchased this backpack. It's a large capacity for things I purchase and there's been a lot of instances where I just filled it to the max while shopping. I love the padded hip belt and the chest clips. It keeps the backpack close to my body while I am walking to and from home the backpack is well balanced, and has enough compartments where I could put more things on the exterior. It's a great backpack thank you.

Great pack. I love the different compartments and appreciate that I can carry my 32 oz water bottle in one of the front pockets or in the side water bottle holders. Plenty of space for all that I need. Like that the computer holder is elevated off the bottom and keeps the laptop from hitting the ground when I put my pack down. Lots of pockets to separate your stuff. Just know that filling one of the compartments does take up volume in the other parts of the pack (these seems obvious but is important). Only thing I would change would be better places to keep pens in the organizational compartments. Mine keep disappearing down in the front compartment!

Absolutely love my new Surge backpack from The North Face! Super spacious, durable, and perfect for work, travel, or hikes. The laptop sleeve and organization pockets are a game-changer.