Customer Reviews Journee Collection LUU-M

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Rating Summmary:

47 total reviews

Review Breakdown:

36%5Rated 5 stars out of 5

21%4Rated 4 stars out of 5

17%3Rated 3 stars out of 5

15%2Rated 2 stars out of 5

11%1Rated 1 star out of 5

Customer Fit Survey:

43%"Felt true to size"

76%"Felt true to width"

91%"Moderate arch support"

Additional Reviews

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Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Was more comfortable than expected
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Darling shoe. Perfect for what I need. My only concern is the shoe is about a quarter of a size large in all ways. An insert will probably take care of the problem, so will try those.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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I was so happy to find this shoe. So disappointed that it was way too big even though I ordered the same size for purchasing online shoes. I felt like a child playing dress up in my mother’s shoes. I had to return them and would have re-ordered a size down, but they were sold out of the color I wanted.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
My heal slipped so much that I was afraid I’d step out of this shoe. It’s nice looking but unfortunately will be returned.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
I usually wear size 8 M. These are very cushioned which is great but because of that, the shoes were too small crushing my toes. I returned and ordered 8 1/2 and they were too big slipping off the back. I love the shoe but unfortunately they don't have a size to fit.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
Sizing is way off. I purchased both my regular size 8.5 and size 8 because the reviews said they ran large. They were comfortable, but even the smaller size was slipping on my right foot. I'm returning them, but they would have been a nice shoe. The nude color was exactly what I wanted.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
I think these would have been comfy pumps for an upcoming holiday event, but the right shoe was at least a size bigger than the left. Don't have time to try a second pair. Sadly must return.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
These shoes are cute and comfortable, but they run pretty large. I usually wear a 6.5, but even a 6 in these heels were too large for me. Unfortunately they don't have smaller sizes than that, so I had to return them.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
A little too long. Disappointed, but hoping I can "make do" with some inserts. I do like the shoe, though, and it appears to be comfortable.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
great color and heel height but they were much too wide. Length seemed correct but very loose in the toe
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
these really hurt my feet, support feels so minimal. I am middle age. I had to add the review when looking for something else in order history because it surprised me I purchased these for this price on Zappos , had thought they were dumb cheap purchase elsewhere. one part of that description is still true
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Verified Purchase
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Poor SupportGreat Support
Cute shoe, but my toes were squished. The ball of foot seemed wide enough though. Just more narrow at toe
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
The style, color, heel height, and overall balance of the shoe were fine. It was in the toe region where it felt cramped for me even though it is a rounded toe. Perhaps someone without Roman toes might have better luck.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
I usually wear a 7.5-8. I bought them in a 7.5 at first and they were too large. Also, the heel was slipping constantly. I thought that buying a size down (a 7) might fix the problem, so I exchanged. The 7 arrived this morning, and it's way too small, but the heel still slips! I love them, but they will not work for me. I have a high arch and a broad ball of foot, but a narrow heel. I'll keep trying to find a good pump in another brand.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style2Rated 2 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
The shoes were too short, but the odd thing was that the toe area going up to the base of my toes was so big. I could stick my whole finger in the front of the shoe without touching my foot or the shoe. It would be a good shoe for someone with a lot of swelling or lymphedema or adipose tissue, but they don’t work for me
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
The shoe runs extremely small. Had to return
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort3Rated 3 stars out of 5
Style2Rated 2 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
It is hard to find comfortable heels for size 11 feet, and originally I was excited about these. However, after wearing them one day the back of one of the shoes was completely ripped up and I had to return them.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
uncomfortable
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The fit and size of this shoe were very disappointing - disappointing because I really liked the style of the shoe. I wear a size 8 - this seemed a little too small; my toes were jammed at the top of the shoe. The shoe also felt more like a wide rather than a medium fit. Very disappointing for a nicely styled shoe.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort3Rated 3 stars out of 5
Style2Rated 2 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
Huge shoes! A full size too large. The color looks more brown than nude IRL.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These were extremely uncomfortable; very stiff and hurt my feet just to put them on. Although I have to say, if you don't have issues with you feet, they are very cute pumps.
I'd also recommend:
Naot, Dansko
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
They smelled awful, very chemical odor. Materials subpar, does not feel like leather. No padding around the rear of the heel edge. Just cheap. Toe box was very tiny. Didn't like them at all. Made in China. Which is probably why quality is so low and sizing is off. Going back same day!!!
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0 found this review helpful.

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