Customer Reviews New Balance Classics 327
Write A ReviewRating Summmary:
1557
1,557 total reviews
Review Breakdown:
34%5Rated 5 stars out of 5
49%4Rated 4 stars out of 5
6%3Rated 3 stars out of 5
4%2Rated 2 stars out of 5
7%1Rated 1 star out of 5
Customer Fit Survey:
71%"Felt true to size"
88%"Felt true to width"
71%"Moderate arch support"
Additional Reviews
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Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Poor SupportGreat Support
I am a true 7.5 in women's shoes and sneakers therefore I ordered my original size. Unfortunately, I have to return these sneakers because they ran about a half of a size too small.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
Poor SupportGreat Support
The black version of these classics seems fake, the quality is completely different from the white ones which I also ordered - no real leather or suede and the mesh part makes plastic noise and lets no air in.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Great syle and color but the material of the tongue and upper body rubbed on my foot and was extremely uncomfortable.
Diane, Zappos Customer,
1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style2Rated 2 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
The fit was ok. Honestly, I didn’t like the style look.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
So, I wear a 9 - 9 1/2 and I ordered in a 10. They were too short so I exchanged for a 10 1/2. They too are short. My toe went all the way to the end without a sock on; I'm guessing I would probably wear an 11 1/2. I wanted to love these but they too will be returned. For reference I wear a 10-10 1/2 in Brooks and a 10 in Nike.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The shoe is a half size larger. Recommend going down a half size. The shoes are super cute and comfortable. I will order another size. Unfortunately it looked like this pair had been worn outside already.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Runs NarrowRuns Wide
Poor SupportGreat Support
Super cute shoes but just too narrow for my feet. The description suggests ordering a half size larger to accommodate a wider foot, but these were still narrow and just too big, my heel kept slipping. A lot of complaints on this shoe being narrow - you'd think they would just alter the design to fit normal, non-narrow feet or offer a wide version.
TDK, Zappos Customer,
1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Felt a whole size too small. Will return for a bigger size.
Melieka, Zappos Customer,
1 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
I am a true size 10 so ordered a 10. Does New Balance run insanely small?? These were so small in length my toes were hanging over the top of the shoes while inside the shoe. 10.5 was not available so I ordered an 11 thinking a little extra room would be ok. Well the 11 was not much bigger. But toes touched the end with no room but at least they were not hanging over. I paid $79.99 for these shoes both times. Returned them today and was going to try one last time with an 11.5 which is insane because I have never worn an 11+ shoe ever. Got them returned in the mail and go to order the 11.5 and they have now gone up to $104.00 since yesterday. Ugh so frustrated with this shoe. Maybe it’s just not meant to be. But size up 1.5 sizes from your regular shoe size because these run extremely small.
Amy, Zappos Customer,
1 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
much cheaper and thinner materials/construction than I expected. other colors in same style appear to be full leather upper but this one was a thin canvas mesh and felt cheap. I sized up a half size and they were still too small. Runs very narrow.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
I did not like these sneakers for several reasons.... I'm in-between sizes in these particular sneakers. My regular size was too small, and the ½ size larger was too big. There is absolutely no arch support; it's a big, weird flat space inside the sneaker. I have rather narrow feet. They were loose in the front. The inner side of the sneaker is not flush material - it bubbles a bit. Manufacturing defect. The suede-looking material is rather fuzzy and cheap-looking. It looks like it would not hold up well. The design, though, is gorgeous. I like the height. The issues made it a dealbreaker.
I'd also recommend:
Geox
Anonymous, Zappos Customer,
1 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
The shoes themselves are cute and seem comfortable, but the material they're made of feels like a tent; it honestly feels very cheap and wasn't worth the price I paid. Returning.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Review for Zappos VIP Points(What's this?)
No arch - I need some support. These are too flat for me.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Super disappointed that NB changed the material of this shoe. It looks wrinkled and collapsed...like parachute material. Love the colors but ruined by this new material.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
I have this same shoe in the nylon version and I absolutely love them. That being said, these are pleather and are so stiff and made me feet uncomfortable and very hot. Also, I felt like the insole felt very synthetic and made me feet hot also. These don't work but the 327 New Balance with the nylon are one of the best shoes I have worn in a long time.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
The left shoe fits like a dream. But alas, once I got outside and actually walked in these, I discovered the right shoe squeaks with every step and actually rolls my foot inwards to the point that the inner side seam is rubbing *underneath* my foot. I'm scared I'll injure myself if I keep walking in them. So bummed they're defective and Zappos won't let me send them back since they've been worn outside.
Amanda, Zappos Customer,
1 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
I have seven other pairs of New Balance shoes in my closet, and I love them, so it's pretty unusual for me to not like a pair of NB shoes... this pair is the exception. They are attractive and stylish, which is why I ordered them. They caught my eye twice on other people, so I came looking for them. I wanted this pair for just banging around in, and didn't need a super-supportive shoe since they won't be for running or other exercise, but these shoes have literally NO support in them at all. The toe box is a bit narrow. I ordered my usual 10.5 M, and probably would be more comfortable in an 11 to give my toes a little more room. I tried putting in a different pair of insoles, but they don't fit, further reinforcing my thoughts that these run a little small.
I also feel like I got some kind of reject pair... If you look closely at the pictures of these shoes, the decorative N logo on the side is leather. But on my pair the N logo is nylon. It's not all that great looking, and since I was going for the looks when I ordered this pair, it was deflating. (I would have give 5 stars for style if the N was leather as in the photos.)
I probably would have kept them anyway, but the fit is not good for me, and I can see my high arch feet caving in toward each other due to lack of arch support. These are very sadly a no-go for me.
Michelle, Zappos Customer,
1 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort5Rated 5 stars out of 5
Style2Rated 2 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Eek, sticks to the floor and makes a ton of noise gripping the floor as I walked
Anonymous, Zappos Customer,
1 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Wanted to love these. They look great and seem to be very popular right now. I felt they were a little narrow and had little to no arch support. They are cushiony, which is nice, but no arch. Gave them 2 stars because they look good, but I am returning mine.
I'd also recommend:
Hoka, Brooks
Michelle, Zappos Customer,
1 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
After reading the reviews I sized down a half size. They were too small so I ordered my regular size. They felt smaller than the 8.5. Love the style but the sizing is disappointing.
REBECCA, Zappos Customer,
1 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
I love these shoes but after wearing them about 10 times they are so stretched out that they fall off my feet! I ordered a half-size smaller and they are still too big so going down to an 8.5 to see if those will stay intact.. otherwise I love the look and style and xomfort
Patti, Zappos Customer,
1 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
The Black suede that looks smooth in the picture arrived looking "hairy" and raggedy. Not sure if this shoe is defective or if they are now sending them with that type of "styling" with this version. The soles are not very comfortable and they squeak when you walk. Cute look but not practical for use.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I just was not a fan of this shoe in real life. It looked cheap to me. I was going to exchange it but that was not an option. I’ll be purchasing elsewhere because the returns from Zappos take way too long to process.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have another pair that I’ve had for about a year. These are not near as well made. The tongue flaps over on the inside and you can’t get it to lay flat. It rubs the top of my foot.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This sneaker runs very small, if you wear certain size, you should order one full size larger in this style. No arch support. Design and color are nice.
Anonymous, Zappos Customer,
1 found this review helpful.