Customer Reviews Vera Bradley ReActive Drawstring Family Tote

Love the idea of the bag. Would buy it in a jiffy if it only had an outside pocket(s). It needs more pockets! Hope this is taken into consideration for the new Drawstring Family Totes as I want one really bad~.

Used this as a beach bag the last time my family went. Is a great size for beach towels, etc. Love the lighten up material and lined interior makes it really easy to clean out. Even used the turn it upside down and shake it to get the sand out feature, which was more fun than I should admit. The biggest flaw though is that there are NO outside pockets! This is an absolute pain when you're in a swimsuit and have to go undoing the draw string and fishing inside just to get your keys or wallet or phone. An exterior zippered pocket, in the same water-resistant material, would make this bag 100% more useful, IMO. As it is it's a great sized catchall for travel but if I go to the beach with it again I'll have to take another bag, which is a real bummer.

Good size for a beach bag, wish it had a few more pockets or compartments

Super cute but believe the reviews. It has a very odd and off- putting smell to it. Its a great price but then you are charged $6 to return it for no fault of your own.

Cute bag, terrible smell. Very loyal Vera customer, however the smell is terrible, no idea if I can get the fishy smell out? Currently airing it out.

Love the look of the bag, but not the odor. I have left it outside to air out for several days, but still has a strong unpleasant odor. Not sure if I can wash it, but will try that soon. I really want to use it, but it can't even be inside right now.

2

The bag was beautiful, but had a large grease stain on it.

Returning this item also not happy with customer service on the item before this in not receiving a credit of items on sale know.

Too big , I ordered wrong one on accident, guess save as travel tote. Didn't pay attention to description when ordered.

Ultimately I choose to return this item. It was very pretty and felt durable, but I also found it to be heavy while empty and was looking for something light weight. Also being a Vera product, I expected it to have more pockets than it did. Only one zippered pocket. Disappointed.

The colors of the Rain Forest leaves are gaudy especially the pink is bright neon. Very ugly nothing like the online picture. I thought these were elegant colors when I saw it online and the neon pink just ruins it for me. I will return. too bad its a nicely constructed bag

Love the look of the bag but after airing it out for two days it still smelled like rotten food! I did read a review saying this and thought maybe it was just a fluke. But something is not right in the packaging Process. Maybe a different pattern would be better!?

Materials used (probably a petroleum chemical) really makes the bag stink. I sprayed odor killer and have a couple Bounce sheets in it, been a few weeks hopefully it will kill the really bad rotten smell. I will most likely Ziploc fabric to protect odor from ruining cloth products. Maybe after some use it will work out ok. Really got for yarn/fabric storage not for travel. Can be use for beach, food carryall, anything the smell won't absorb. Too bad it just stinks; the bag has potential, may return if can't get odor to go away.

I love the size of this bag however it has SUCH A HORRIBLE HORRIBLE SMELL ON IT I hope I can air it out before my trip

I purchased this bag despite reviews and I really wanted it but the inside smells awful. The smell is almost like being in a fish market.

I bought this bag and noticed the interior has a terrible odor like rancid meat. It must be the material used. If it doesn't go away within a few days of airing out, I will be returning it. It's a shame though; it's the perfect size for our family beach bag.

Smells like fish. Returning dicustinting I have been love vera bradly. But it's gross

Cute print got the 1 star. Horrible chemical smell on the inside of the beach bag. Not sure i will be able to use it for towels or clothing.Probs just use for beach supplies.

I received this bag & upon opening , it smelled terrible. I tried to Febreze it multiple times. I contacted customer service & they recommended me spot cleaning & if didn't work, to contact for replacement. I tried again multiple times to spot clean & smell would not dissipate. I contacted Customer service again & they said they would send out replacement & I could send original back. I received replacement today & it smells exactly the same with terrible odor again ~ so bad I can smell across the room. I immediately contacted customer service & said this is not working. The agent was not helpful at all. I explained there was no way 2 bags would fit in the small mailer they sent. I asked what I should do & apparently it's up to me to find a way to package YOUR company's fault product( and also driving to UPS facility). The agent seemed to be reflecting me receiving the refund for the faulty product( not once, but 2 times) was somehow a great service. I used to really respect Vera Bradley's customer service but this is not acceptable.

Sent the wrong bags. The ones in the picture are what I ordered. The 2 are much larger. And nothing to close. The towels are good. The gray the black and blue design. I don't have that much makeup! I would rather have a choice

1

Loved the bag, has a horrendous odor maybe from warehouse or manufacturing. Love the bag just wish it didn't stink.

Pattern colors look cheap in person. Returning it.

It was way bigger than picture and not what I expected or wanted. Returned for credit