Customer Reviews UGG Classic Ultra Mini

I ordered these and received them over a month later with a hole in the side like someone had cut them with a knife. When I called customer service they said if I sent them back the earliest they would ship is march 6, so I ordered them in November and wouldn't be receiving a not messed up pair until march ? Then I asked if I could get some sort of money back and she gave me little to nothing to walk around with a pair of boots with a hole in them. They should be giving me a larger refund or sending me a new pair asap.

Don't follow the "find your true fit" guide. I wear a 9-10, ordered a 10 and they are over 2 sizes too big. Such a shame and now they're sold out.

Don't go off of "recommended" size. I wear a 9-10, ordered a 10, and cannot wear them. I would exchange for an 8 but they're out of stock. Never had this problem with any other Ugg's.

I'm not sure why all the reviews say these are on the small side. I wear a 9-10, I ordered a 10 and they are easily 2 sizes too big. I would be comfortable in a 9 and probably perfect in an 8. However, THEYRE SOLD OUT. Disappointed with ugg, I have 5 pairs (men's neumal boot and slides) and have never had a fit this off. I'm so bummed and really hope they restock soon.

I ordered this product over a month ago with express shipping and still haven't received it. I know its crazy times for shipping but I was hoping if I ordered a product a month before Christmas with express shipping I would receive it. It says it still hasn't shipped and UPS doesn't have any record of it, so i can assume it still hasn't left the warehouse.

Product was supposed to be at the store on the 21st. No updates, tracking information or anything. Disappointing. I could have ordered something else. I can't even get through to the store.

We wish we had received our order, but we haven't. The site says they are still on back order.

Very different quality. Made in Cambodia. Toe box felt very different from Uugs bought 2 years ago. Stiff and like cardboard.

I could not get my foot into the boot....not a good style if you have a high instep. Returned the boot two weeks ago, still waiting for my refund to go through. :-(

I retired my boots and am waiting for my refund. The recommended size was much too big.

Returned to store , and got something else , they do not fit properly . I tried all sizes

Aren't black mini ugg two . Chestnut & black

Shoes were too large. I would like to have them returned or exchanged. Thanks,

I wanted to love these boots, but unfortunately had to return , run huge and bulky, not a cute look!

I have several pairs of Uggs and have always worn a size 9. I couldn't even get my foot in these. And, there's never many size selections available. Very disappointed.

Not well received

The product I have is defective, the inside sole is separating from the side of the shoe exposing rough material thats extremely uncomfortable and rubs agsinst my foot; reached out to customer svc for warranty info submission form

Cute, but had to return because opening is too narrow to get into

Too low cut of a boot this style. Too tight of a fit.

The opening of this boot is too narrow. I can't even get my foot in using a shoe horn. Super disappointed because they are adorable.

Sent these back for an exchange still have not gotten confirmation they were even received let alone the exchange sent out