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Customer Reviews UGG Highland Hi Heritage

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Rating Summmary:

318 total reviews

Review Breakdown:

77%5Rated 5 stars out of 5

12%4Rated 4 stars out of 5

7%3Rated 3 stars out of 5

1%2Rated 2 stars out of 5

3%1Rated 1 star out of 5

Customer Fit Survey:

62%"Felt true to size"

93%"Felt true to width"

83%"Moderate arch support"

Additional Reviews

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Overall3Rated 3 stars out of 5
Reviewed at UGG US
This product is as promised. However, the tab/tongue is still and uncomfortable. It will some wearing to get to the really comfort level I expected.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG US
I normally wear a size 8.0 and these are just too tight. I definitely need at least an 8.5. The sizing is definitely off. They're sold out now and I'm so frustrated, I bought these in August/September and haven't worn them yet. I love the boot, the colors, lightweight, and they are different but they don't fit. I want to cry because I can't exchange them!!
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG US
I thought they would fit like traditional ugg boot. There is no fur inside and made like an actually sneak. There are true to size
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG US
Let's start by saying it's really cute from a distance. I like the shape and the style. It's just super weird up close. It's made out of the UGG slipper material and not leather. So it looks like a work boot but feels like those plus sneaker slippers from the 90's just more durable or something. All I can say is, like most things in life they look good on the gram, but they are slightly disappointing in person.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG US
It's a little wide and the laces do not knot tightly
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at UGG US
They are very nice & light however they run way too small. I had to go up 2 sizes.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at UGG US
Runs super small
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at UGG US
Size was perfect, great look but very uncomfortable
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at UGG US
This boots aren't padded inside, more like regular sneakers, wished they had the fur inside for more cushion, a little disappointed, they run true to size.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
No support to wide
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
This is the ugliest boot ever
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
Runs small rubs on back of foot feet hurt after days wear if foot is wide will look like the sneaker has spread looking down
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
So disappointed in the downturn of quality that Ugg has taken. I was disappointed to see that the lining of this bootie is not shearling as Ugg has always been known for. It’s a synthetic poly mesh, the shearling is only on the top rim.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Too small
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Well, never have I had an experience like with these sneakers. They are cute and well made, and would probably be comfortable if I could get the correct size. I am a true 7 1/2. Got these in size 8 just in case as Uggs like to run small in my experience. The 8 were too small, so I exchanged them for 8.5. Still too small, actually not bigger than the 8. Another exchange for size 9. These were a true size 9 so much too big for me. I gave up at this point. I am very disappointed with the Ugg brand. Kudos to Zappos customer service, though!!! The ladies I spoke to were very understanding and helpful. Thanks!!!
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
Very uncomfortable not what I was expecting
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
It is a much tighter fit than other other that are More comfortable. I would need a 1/2 size bigger to fit comfortably
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
They run small
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0 found this review helpful.

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