Customer Reviews The North Face Vault Backpack

This backpack is deceivingly large. I was shocked at how much fit inside of it, since it looks pretty compact and small. The waterbottle holder on the side also looked small, but is tall and can fit my 32oz hydroflask perfectly! It's great.

Like the reviewer above me, my strap broke, but only after a month! I was on my way to work with a laptop, cell phone and not much else and it just broke. I thought North face products were reliable, but this is very disappointing. And since I didnt' buy it at north face I can't bring it back to a north face store to have it serviced. Instead I have to ship it back at my expense.

I bought this backpack for college (from Dicks sporting goods) and it broke after barely 6 months of use. I never had more than a computer, water bottle, binder, and a few small things in it. Never more than 3-5 pounds. The strap broke and fixing this issue has been incredibly difficult and costly. It's not worth it. I expected much better quality from the North Face. Also the front pocket design isn't great. Causes the bay to tip over a lot and it's really annoying.

I love the look of this backpack, but I don't live the storage. It's awkward to get to things and I have to unpack items to get to what I need.

I've used this consistently for sports, dance, and school every year for 10 years. This thing holds up.

Works for a school backpack

This is going to work out nice for my 6th grade daughter's daily backpack for school

Love the looks and the comfort. The quality is high. I like the padded pouch for my ipad. 2 side pockets for water bottles. Love that it is a good fit for a female. Color is great.

Exactly as expected! Perfect for high school.

Great backpack but too small for my middle schooler’s things. She can’t fit a binder plus lunch, etc. I kept it but wouldn’t buy this size again for school backpack use.

Good looking bag pack, made with good quality materials.

I've had this backpack for over a year now. Definitely not waterproof and smaller in size but it's been adaptive to many parts of my life and intuitive in use.

I used this bag for school and overall it's a fantastic bag lasted me for almost two years and is super great, but is VERY small on the inside. I can barley fit two binders in here, I can't fit a lunch or anything, I do not recommend this bag if you are planning to use it for school. ALSO when full looks very funky.

My daughter loves the look of this backpack. She does wish there were more pockets.

I got this backpack for my 5th grader in purple and she loved it. Except all she could fit in there was like 3 notebooks, 2 library books, 1 pencil pouch, and 1 folder and it was still extremely hard to get it out during class. And, also she normally doesn't bring a water bottle and there is already a huge hole in the side pocket.

Backpack looks great. My only problem is the straps, they are very small and sit very high and awkwardly on the shoulders.

Based on historical great quality and durability, I would have expected better interior craftsmanship on the stitches/hems/pockets. The seams have ripped after 1yr and expected longer use for price.

Extremely disappointed. The backpack is just about a year old and one of the straps completely broke. Not up to par with The North Face quality I expect.

I really wanted to love this backpack, but after using it for school for two months, the inside lining ripped from the seam. :(

Got this exact backpack in the mens version for our grade school son. It only lasted a few months. The mesh sides developed holes in from normal use - holding his water bottle.