Customer Reviews Madewell The Gemma Mule in Leather

I ordered both colors die to the great reviews. I wouldn’t even pay $15 for these. They are flimsy, wide, awkward-looking, and uncomfortable. The toe box is tiny and the mid-foot is wide. It has no support and the top of the shoe comes so far back while the side cut-outs are rather deep - very funny looking. These were all around terrible shoes, especially for the price.

Super cute, no arch support which I assumed so no big deal there, and ran 1/2-1 whole size small. Definitely size up!

Fits nicely and very comfortable

Cute shoe.

Very very cute mules. They are quite stiff when first putting them on and wearing them, but they break in pretty easily. They are on the more narrow side, however I really like them and think they are very stylish!

These run about size smaller, I am size 6 and always order 6.5 in pointy shoes but these were still to small at 6.5, I would need 7 for these o work. The style is beautiful but the leather looks cheap, more like a vegan, fake leather, has a plastic feel to it. So overall the shoes are just meh...nothing to be excited about. I have Brynnuh mules from Lucky Brand that are pretty much dupes of these and they look way better for half the price. Too bad Lucky does not make them anymore.

These took a bit to break in, but they are exactly the right style and worth the effort. I'd say they felt good to go after 2 days of wear.

Perfect fit!

These are cute shoes and go with everything. No support but I’m sure I’ll be wearing them a lot!

Love these shoes! The tan color is perfect and they fit true to size. I haven't really worn them out yet so not sure how comfortable they really are, but they don't seem too bad.

I love these shoes for the fall! They look great with jeans or a long dress. My only complaint is that the lining on the inside of the shoe is already peeling back after just one wear. They're still wearable, but it was a little disappointing that this happened so quickly.

Honestly, the quality did not match the price. There are so many other mules that I have purchased that are much better quality. I feel like within a month or two these would look very worn out and be stretched out as well. I returned them.

Didn’t like the fit. It was too wide and felt like it was going to slip off when I walked. it’s a pass for me. I also went up a whole size for length this mule.

Leather looks very cheap in person, I returned them immediately.