Customer Reviews Madewell Frances Loafer Mule

I found these to be uncomfortably tight in the toe box. This might be remedied by wearing and stretching but they also have a little to much heel slap for my taste - I really just don't like my shoes to make a thwap-thwap sound every step I take. Sadly these will have to go back. Too bad, because they are very nice-looking and good quality

Classic loafer slide. Timeless style and design, and very comfortable! Soft leather and padding inside. Wore it all day at work and was great. Can wear with black pants or jeans. Versatile.

These were a little stiff out of the box, but are wearing in perfectly. Love the style. My feet border on wide and I have a high instep so I size up 1/2 in pointier styles and Madewell in general. The 7.5 was perfect for me.

Loved the look of the shoe but was too wide and my foot moved all over the place. Back they go.

I love the style of these shoes and can’t wait to wear them on one of the few trips out of my house this fall. I sized up to a 6.5 based on some reviews though I really think my usual 6 would have been perfect. These seem a little big and are also wide, but size 6 is out of stock, so I’ll just hang on to them and I think they’ll be fine.

Love these! Comfortable, versatile. I will still be wearing these 5 years from now!

The shoes are super sleek. But due to the pointed toe, they naturally push your foot out. As a result my heel hangs over. They are true to size but the design makes them fit smaller.. If the leather was a little softer or if there was a little lip around the heel to hold your foot in place, I’d be keeping. They don’t hug my feet in place the way I need! Also, they are fairly heavy considering. For reference, I’m size 11!

Cute well-made shoe, disappointed that it ran a full size too small, so I had to return it.

Love how they look. Super cute and for a lot of compliments! I’m usually an 8.5, very rarely a 9. Had to get size 9 for this shoe.

Soo comfortable!

I ordered this item, originally, and the order was canceled. I received everything else in that order. I then re-ordered it, and it arrived in a brown leather color. Not black, which I ordered. I am tired of messing around with this, and so I’ve decided to keep the item and not bother with a return.

I bought these as I already own a pair that I wear frequently. Great shoe, great fit, great comfort!

Beautiful mule. Nice leather and great color. I ordered the brown. I may be ordering it in black.

Stylish and comfortable. Highly recommended.

Cute shoe but bought for a funeral in black.

These are very well made shoes and have a moderately cushioned footbed. Unfortunately, they ran small and I had to return them.

I really want to like these, but they gave me so many blisters and I couldn’t wear them very long at all.