Customer Reviews Brooks Ariel '20
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2027
2,027 total reviewsReview Breakdown:
62%5Rated 5 stars out of 5
19%4Rated 4 stars out of 5
8%3Rated 3 stars out of 5
6%2Rated 2 stars out of 5
6%1Rated 1 star out of 5
Customer Fit Survey:
75%"Felt true to size"
92%"Felt true to width"
69%"Moderate arch support"
Additional Reviews
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Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
This Brooks Ariel ‘20 is the only shoe I wear. I was happy to get another color as I’ve had two pair of the black ones and three pairs of the gray. I was ready for a change to navy blue. They are the best!
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at Brooks Running
Very good for my flat feet. Very good support . Like them over the glycerin gts 20 and the adrenaline gts 22. Wish there more colors
LyndaS,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at Brooks Running
I love these shoes. I wear them from when I wake up to when I go to bed. They've been a part of my "uniform" for at least
10 years. We walked about 120 miles in Europe this summer and these shoes sustained me through the trip.
I love having the black ones. They go with everything.
WendyB,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at Brooks Running - Syndication
I love these shoes. I wear them from when I wake up to when I go to bed. They?ve been a part of my ?uniform? for at least 10 years. We walked about 120 miles in Europe this summer and these shoes sustained me through the trip. I love having the black ones. They go with everything.
Wendy,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
Bought them for my daughter. She has loved this style for years.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at Brooks Running
Really love these shoes. Wish it had a little wider toe box, but still amazingly comfortable with great support and balance. Brooks is top of the line with their products. I've had many pairs made by them and remain a faithful customer!
CarolV,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at Brooks Running
Best shoes ever! I have a bunion and these are the most comfortable. I can walk longer and farther.
BarbaraK,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at Brooks Running - Syndication
Only shoe that fits my foot - bunions
Helen,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at Brooks Running
I have been wearing Brooks Adrenaline for many years. I have had surgery for PTTD on both feet and need very supportive shoes. I decided to give Ariel '20 a try and I couldn't be happier. They are stable and comfortable to wear all day.
LauraM,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Perfect for arch support.
Nancy, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at Brooks Running - Syndication
I have been wearing Brooks Adrenaline for many years. I have had surgery for PTTD on both feet and need very supportive shoes. I decided to give Ariel ?20 a try and I couldn?t be happier. They are stable and comfortable to wear all day.
Laura,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Perfect shoe for support and comfort.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
True fit to size and width and size. They are really comfortable with moderate arch support.
CS, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
I buy this style of Brook’s repeatedly.
The shoe has terrific arch support. I have a job where I am on my feet all day.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at Brooks Running
Got size 9 medium, my usual in sneakers. They fit perfectly. I'm not a runner, I got these for my daily walks. I'm an overpronator with flat feet. I previously had the GTS 16 which were good but these are more supportive. I love the cushion level as well as how they cradle my ankle. Very happy with them.
ElizabethC,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Excellent shoe. I have a LIST of foot problems on one foot: ankle tendonitis, over pronation, bunion - all from an injury. These are the only shoes I can wear for hours without pain. I have tried many shoes. Very happy. Just wish they came in different colors or solid black. Thank you shoe designers! IF ONLY shoe designers could make boots or loafers as comfortable as Brooks' Ariel 20.
I'd also recommend:
Saucony works too just size 1/2 up
Js, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at Brooks Running
I love love these shoes my feet feel great in them just wished I could get the purple and gray ones in my size too. I buy a pair every 6 months
DebbieG,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at Brooks Running - Syndication
Got size 9 medium, my usual in sneakers. They fit perfectly. I?m not a runner, I got these for my daily walks. I?m an overpronator with flat feet. I previously had the GTS 16 which were good but these are more supportive. I love the cushion level as well as how they cradle my ankle. Very happy with them.
Elizabeth,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
These are my go to running shoes. I take out the insole and put in orthodics.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at Brooks Running
Love these shoes. Brooks has absolutely the BEST customer service ever.
VondaB,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at Brooks Running
i am a RN work 13 hour shifts. My ortho foot doctor suggested this for my Achilles tendonitis and plantar faciatitis. I now wear them playing Pickleball. good side to side support and good cushion for my feet. These shoes helped me get back on the court
Suzanneb,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I bought these for arch support. I'm a walker, not a runner and I over-pronate. These are very comfy and supportive. Just wish they had more color options!
Amber, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at Brooks Running - Syndication
fit well light weight nice light color
Darlene,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at Brooks Running
I have been hooked on brooks shoes for years. Some Keri changing I have to find another shoe. This one is great so far after my knee surgery
PatriciaL,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at Brooks Running
I normally wear the Brooks Adrenaline, but decided to try the Ariel after reading product descriptions. My feet feel the best they have in a long time when wearing the Ariel. Great combination of support with comfort and cushion. When I purchase again, will probably size up 1/2 size - this seems to run a touch smaller than my other Brooks.
MaryAnnK,
0 found this review helpful.