Customer Reviews Dr. Martens Work Maltby Soft Toe SR

TLDR: Size down, for real! Zappos customer service is awesome! I’m female but have worn a size 9US/8UK in men’s for 15 years. Been wearing Doc shoes n ONLY Docs n their sister company ‘gripfast’ (still made in England) for boots for nearly that long too. Didn’t matter where they were the shoes were made.. China, Thailand, Laos.. wore them all n they were all the same. EXCEPT THESE! This is my first pair of ‘slip resistant’ shoes from them. I usually wear the Keith style but the soles were wearing down in a matter of months n that wasn’t ok with me for $100 shoes. (My gripfast boots are still going strong after 7ish years). Got my UK8’s, tried them on n literally walked out of them. I was flabbergasted!.. yeah, that’s the appropriate word. I tied them as tightly as possible. The edges where they laced were even slightly over lapping. Called Zappos freaking out n they sent me a size smaller, UK7. I was originally concerned that if they sent me the 7s they’d be too small n I’d be stuck. I could might, maybe, make 8s work.. but too small is too small. No way around that. 1st person I spoke to said I had to return them to get the exchange.. umm no. But 2nd person I spoke with told me my 7s would arrive in 3 days n I had 2 weeks to decide. Perfect! The 7s are a little tight in the toe box, I have an extremely wide foot especially for a female, but they are stretching as they get broken in. Been wearing them for about a week of 10hr serving shifts where my step count is about 1700. So far so good. No blisters, no pain. Most importantly I feel secure walking anywhere in the restaurant without having to think about every single foot placement. I’m sure they are gonna be great once they are fully broken in! I really hope they last at least a year. Will update that they do, if they do. Or will update when they wear out.

Narrower then Nike’s

It’s a good fit and feel but flat and not cushy

They are a full size larger, otherwise great shoes.

Supportive and Reliable.

Great shoe! I have purchased this shoe three times in the past 6 years for work.

Unfortunately these shoes really hurt my feet. They’re nice looking and very well made, but I couldn’t wear them and had to return them. If you plan to be on your feet a lot you might want to get some with better cushion.

Well the size it’s ok is just the width I think was too big

Didn’t see 1/2 sizes so ordered 9, just a bit big but am happy with purchase.

As others stated, this shoe is not true to size. It's a size larger than marked. Order a size smaller than you normally would and you should be good to go.

Had to order a whole size smaller to get fit right. I normally wear size 9 shoes but had to order size 8 in this style

You will need to go a size smaller with the shoes, once you do the fit great. This is he second pair of these shoes that I have purchased. The first pair I ordered my normal shoe size and they were defiantly to big. The new pair I ordered a size smaller they fit way better. Only thing I didn't like about the old pair is the heal inside the shoe wore out making them uncomfortable to ware, Im hoping with the smaller side they will hold up better.

Great shoe. Like all docs, require a little break in period. Just ever so slightly big. Not a half size too big but like 1/4 size too big, if there was such sizing. Feel like they are going to last a very long time.

Runs on the big side, as others have noted. Nice shoes. They have some squeak that I'm hoping will go away after I break them in.

I am a teacher, and I bought for work. Shoes are very comfortable and only needed a little bit of “breaking in”.

They fit nicely if not a little on the loose side before tightening the laces. So far I like them for work. They are comfortable.

Thea run way big. I wear a 10.5 and ended up having to get a US mens 9

Well i dont wanna leave a bad review couse the produc was good just fit a bit too big so i returned it and plan on buying the same just half size smaller

Shoe was comfortable, yet it was a half size too big. I could feel the shoe rubbing on my heel and it was very uncomfortable.

Do not buy these if they are going to be used in a kitchen. the sole is rock hard and they are EXTREMLEY slippery.

Uncomfortable and heavy. For a restaurant worker that is on their feet 8+ hours a day and walking continuously, these shoes simply do not work. They are too heavy. The soles are too stiff and unforgiving. They are not like other Dr. Martens soles that are soft and flexible. The soles are an anti-slip design and work "ok", but I have other anti-slip soled shoes that are much more flexible and work better. The style and build quality are top notch, but they didn't do enough R&D for this market.

These shoes are big, heavy and inflexible. I added insoles for added arch support. After a few months, the balls of my feet felt bruised and I was unable to even put them on, let alone walk or work in them. Disappointing, as I had hoped they would last a long time.

Way too big, very slippery, no grip

Left shoe was brand new. Right shoe was worn in and the shoe string at the end was frayed.

I wish I could comment on how the shoes fit. Unfortunately, what was in the box, was not what I ordered. The picture on the outside of the box was the right shoe that I ordered, but there were above the ankle boots inside. I will say that Zappos made returning the item super easy, and refund very quickly. I would definitely give them five stars for that part. But I do feel they should more thoroughly check the contents of an order before they send it out. I wasted time wearing worn out shoes for 2 days while I waited for delivery, and in the end, I bought the same shoes at a retail store.