Customer Reviews New Balance Fresh Foam Roav

Shoes were too narrow even though I ordered wide width.

These sneakers felt so cheap. The sizing was large and they were very uncomfortable

Love the shoe, very comfortable but after only a few uses the eyelet broke. I had to return the shoes.

I was so sad. 5 minutes in walking with them my feet were killing me. I love new balance but this shoe was not the right fit for me. Not comfy foam either.

I have been wearing these shoes for years. I'm a nurse and depend on comfortable shoes, but the last 3 pairs I bought have been way too small! 6.5. Tried the Wide width. Tried a 7. NOTHING fits or feels comfortable anymore. Looks like I have to change brands.

The "N" logo seemed to be material that is glued on and would not last. I've had a pair of Fresh Foam Roav in all gray that I've worn often and have lasted three years (and still going). Returned these for a different style with sewn on N and they were too narrow (even though they are the same size as the pair I've had for years. Somewhat disappointed in the QC that would allow two shoes of the same size to fit so different. Would love to find another pair that fits like my current Fresh Foams.

This shoe didn't have a separate tongue which I guess is good for sliding in and out, but is not practical for actual activity or if you have high arches!

Ordered the Fresh Foam Roav (mens), what arrived were women's shoes that looked nothing like these.

not confy and didnt fit as described.... Expected it to be perfect fit but it is not....

So I work on my feet 9 to 18 hours a day, I ordered these hoping they would relieve m,y foot pain... Sadly they were too narrow even though I had ordered very wide, or the widest shoe possible. The show is very narrow, designed for running long distances, which is great if that's what I needed, and or if they had been wide enough... but these shoes hurt my feet with the narrow design, I put new ensoul in them hoping for a better fit... it didn't help.

I am a lifelong Nike customer. But I was looking for a certain style and just couldn't find what I wanted in a nike shoe. So I found these new balance sneakers and they were just the style I wanted. But when I put them on and wore them for just a few hours I realized I had made a mistake. The soles feel cheap and hard offering no comfort or support. My big toe and ball of the foot actually began to hurt from so little cushioning. The toe area is narrow and the diagnostic of the shoe has the pointed part of the shoe in the middle. But that is not where most human toes lie. Toes are offset to the inner portion of shoe. So this design forces your toes to inward. Then the laces don't come far enough up on the forefoot so there is enough play in the ankle area which allows for your foot to move up and down as you walk causing your heel to rub against the inside of the shoe. I believe that a wide option in this shoe is available but I usually think that reserved specifically for extra wide feet and I have NEVER required an extra wide shoe. Had I known they run arrow I may have considered that option. What a disappointment and I know will not consider new balance again because of this poor first impression

Loved the shoes until the little loops that hold the shoe strings broke. Only had them for a couple of months before they broke

I was very excited to get these shoes. I have had them for around 6 months and I am so disappointed. Shoe strings are falling apart and there are rips all over on both shoes! New Balance should be ashamed of a product like this! I usually don't write reviews, but I had to with how disappointed I am with this product.

I have been a NB customer for many years. The shoes have always been comfortable and fit well. I recently purchased a pair of "Fresh Foam" sneakers. Within a few weeks of moderate usage, both of my big toe toenails turned black and eventually fell off. These shoes are not comfortable, and provide little support. I don't know if the manufacturing process has changed or not. But these are by far the worst pair of shoes that I have ever had. I strongly advise you not to buy these. So far, NB has not responded to my prior review. Truly disappointing shoes as well as customer service.

Very comfortable, but my pinky toe and big toe wore a hole through the material within a month of buying them. I don't run.

I was shipped brand new shoes with stains on them after going through hoops trying to get my giftcard fixed. After almost a month of waiting for my gift card to be redeemed I finally order shoes (had to pick a different pair since the ones I wanted were now sold out) and they arrived with stains on BOTH shoes. Customer service did nothing but tell me I could exchange them which is another lengthy process of me being inconvenienced to ship them to New Balance then wait for them to contact me to decide if I want a refund or exchange and then wait for the new shoes to be shipped. I should have been immediately offered to pick a new pair of shoes. Very disappointed in my first experience ever ordering from New Balance.

Shoes are much cuter online then in person. Runs very small.

So I bought these based on the look and reviews. Something seems defective in one of the shoes. It's always loose regardless of how tight I make it. I've reached out to customer service twice and never receive a response.

These sneakers look cool and I do wear them but they hurt my feet. They do not have enough cushion

I had to get inserts because these shoes were so uncomfortable.

The band across the inseam have not any give at all, and my foot would not fit at all, in spite of my that having worn NB shoes for a decade and loved the fit. Shipped these back without even trying the second shoe.