Customer Reviews Joules Westbourne

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Rating Summmary:

11 total reviews

Review Breakdown:

45%5Rated 5 stars out of 5

18%4Rated 4 stars out of 5

36%3Rated 3 stars out of 5

0%2Rated 2 stars out of 5

0%1Rated 1 star out of 5

Customer Fit Survey:

78%"Felt true to size"

78%"Felt true to width"

63%"Moderate arch support"

Additional Reviews

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Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
My narrow-to-medium width foot was swimming in these boots, even with thick socks. Going back.
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4 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
Great classic boots! I looked through so many black boots and this is pretty much the pair I had in mind! They’re comfortable, pretty, no goofy shape, low heel.
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2 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I love how simplistic this style is. I’ve been searching for something like this for over 7 years and glad to say these are my first ever class Chelsea boots. I love Joules for their quality and preppy English country style which truly embodies these shoes. However they’re not very comfortable like I thought. Quite narrow and stiff, sole is a bit too thin. Probably need a lot of break-ins. I’m a solid size US 8 in shoes but I found these a whole size larger. I guess it makes sense in a way since I usually wear EU 38 in European brands like Ilse Jacobsen. Somehow Joules converted EU 38 to be US 7 which is actually ideal for me. Overall I still love the boots very much, they’re perfect for my Joules collection.
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1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style2Rated 2 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Materials and construction quality is high and the pattern on the elastic gore is truly snazzy, but the look didn't work for me - too narrow around the ankle, too plain and flat on the vamp. They are perfectly true to the Zappos site photos, just in did look/feel as expected. Disappointed - still searching for the perfect boot.
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1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
I'm a steady size 7 and these felt like an 8 on me. Love the style but came a bit too high up on shin for regular booties, so it felt uncomfortable when I walked in it. I'm 5'2 so mayne because I'm short it hit me at the wrong spot. Didnt love that the leather bent so easily....the picture gave it a sturdier appearance but the leather is a but too flexible for me. Had it fit better definitely a keeper....so classy and tailored!
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
Cute and comfy, run a little big
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Really loved these boots! Great quality and fit. I will be wearing these all fall and winter.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Felt good to walk in, can’t wait to wear them in the fall
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at Joules US
These boots are extremely comfortable! I have worn them almost everyday since receiving them. The leather is extremely soft. They do scuff easily although can be buffed out quickly with a boot brush. I usually wear a 7.5 although ordered a 7 and they fit perfectly. I will definitely be purchasing another pair soon! Thank you Joules!
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
These are very flat boots, but that’s the style. Didn’t buy expecting to feel like a hiking boot. Super cute, comfy enough. They need a bit to break in.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Joules US
Beautifully made boot, quality leather that seems like it would break in really well. Sadly, even with thick socks the boot is way too wide for my foot. I felt like I was wearing galoshes- they are going back.
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0 found this review helpful.

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