Customer Reviews Crocs Serena Sandal

I have bought many pair of sandals from Crocs and loved them BUT wanted something with a back since, as they get older and looser, they stretch out and become a trip hazard. I ordered these in my regular size of 8. when they came they were SO big and wide i would have to wear 2 pairs of socks to have them fit. I returned and ordered a 7. Yes, the rubber heel is harder to get on but I was optimistic and wore them outside. While the heel fits my narrow foot the toe box is way, way too loose. I am so disappointed and will have to stop buying from Crocs unless I am in an actual store and can see the fit. (It's not likely...)

It says the width is "Standard," but it is not. The length is great, but the size they send is wide (W). Too wide! Ended up returning. Their width sizing set-up in inaccurate. Really bummed.

Tight and hard to get on. The raised area under the toes was uncomfortable.

These shoes are way too big. They fit in the length but the strap is too loose and not adjustable. My entire foot comes out of the back like a flip flop. I think these would be better suited for wide feet. When I was trying to send these back, I accidentally selected that I wanted to return to a store. I've been trying for over a month to get someone from customer service to help me, I just wanted a return label. I will not be purchasing anything from Crocs moving forward, this has been a terrible experience.

Won't be able to put my foot thru the ankle hole

I returned them. They were very wide & not comfortable. Im sure it was because the fit on my foot. I couldnt wear them.

Returned them.

returned. Wrong type of shoes for me. Look different in person. Look more like they're for a little girl. I returned them

I have not worn this sandal out of the house due to the poor fit. It is wider and looser than the sizing of other Croc shoes and sandals. I did not return them as I feel they may be a good shoe for another person who's income or priorities may have been affected by the Covid-19 pandemic

Not a good purchase. The sandal was too large and wide for my foot. I immediately return item and is waiting for a credit to be issued to my charge card.

Way too big and loose fitting. No support. Returned them.

My foot kept slipping off the back of the shoe causing me to fall.

the shoes where not stable. My foot kept slipping off the back of it causing me to fall