Customer Reviews New Balance WX608v5

We ordered the size we wear but were a size too small. This isn't the first time we've dealt with this. Double check your shoes and sizes before you sew on the tags.

I received the shoes without the inside Comfort Insert that is part of and belongs inside of the shoes. I called customer service and asked if I could be sent the missing Comfort Inserts to the shoes, and I was told that the only thing I can do is to go online and proceed to return the shoes. I said that I was hoping that we would be able to remedy the situation by them merely sending me the Comfort Inserts. I was put on hold, and when the rep came back she told me that her supervisor said I could go online and purchase the inserts. I asked why would I do that when it is part of shoe? (The inserts they have online, are NOT the Comfort Inserts that are a part of this shoe.) I asked if the supervisor understood the problem. The rep said yes. I said this is wrong and asked to speak to the supervisor. I was put on hold for several minutes, the line was silent. I hung up when they started streaming loud music through the telephone because I did not feel like I was going to get anywhere. I sent an email through their website; however because they do not have a direct email for subjects such as this and I had to choose a different subject, I am not confident they will respond. You can see from the picture on the website what the inside of the shoe should look like my shoe has a ragged-edge piece of thin white fabric inside the shoe, not the pink Comfort Insert that is part of the shoe.

There was a extra material in the soul which was irritating. Also heel slipped. Returned. Always been happy with New Balance. Very disappointed

Bought these to replace my old NB 992's. They were size 14, but these were significantly shorter. Guess I need to go to a size 15.

I've worn this model of shoe since 2014 with great satisfaction. I walk many miles and have always been impressed with the quality of the shoe, since I still, on occasion, wear the first pair I ever purchased. Last June however, I purchased my third pair and was very disappointed. By October the soles had separated from the uppers on both shoes. I bought the shoes at a New Balance Outlet Store in Las Vegas which makes me wonder if outlet stores sell "seconds", or shoes that don't pass the factory inspector, or did I just get a bad pair of shoes?

I have always used New Balance. This pair that I got the right foot seems loose. The left fits fine. Not sure why this is. I wear them for work so I am on my feet a lot.

I wore these at church for a half hour before my arches began to hurt...a lot. I made it through the service (and the trip home) then I put away these and will NOT wear them again again without adding arch supports. My old New Balance walking shoes are on my feet now....they cost twice as much but at least I am not IN PAIN.

Shoes make a squeaking noise which Is driving me crazy!

Very disappointed in these. Not as comfortable as past shoes, and seems very cheap quality. Ran short. And incredibly, has a pointed toe! Returning. Awful

This was the third Model 608 men's sneaker I have bought. The first two were really good. The third one, which I have returned, was very disappointing. The soles were lumpy, and there was a pressure point in the right inner upper. Uncomfortable for a fellow on his feet all day at work.

These shoes are heavy and I don't like thicker heel. I couldn't buy my regular style, due to out of stock. This has caused me to have lower back pain, now I'm in physical therapy. I play a lot of Pickleball and these shoes weren't comfortable. I've already worn them 2x and I cant return.

These are the most painful shoes I have ever worn. Tried this because I good not find 411s in my size and color. After trying to break them in, they almost feel like I have the shoes on the wrong foot. I may need to leave the brand after decades.

I cannot wear this product as the toe box is too narrow having just purchased the 840 in 10.5 D width which has a rounded toe. The 608 in 10.5 D width was too narrow in the forefoot which aggravated my Posterior Tibialis Tendonopathy. I will return to the Asst Store Mgr of NB Brandywine in DE along with the defective 715 trainers. The two (2) pair he recommended were not in stock nor was their availability published.

I do a lot of walking and my last pair of New Balance 608 got a hole in the top mesh part so I ordered the above pair and have developed a blister on my toe. I wish I could return them as they are not comfortable but I have already worn them outside hoping they would start to feel better but they haven't.

It's quite normal at the first try but later it's very painful on the tip of my feet

I have worn these sneakers for many years. I never got a pair with defects in them like this pair. I returned them to a local store, and it remains to be seen if I will buy another pair. I lost the customer coupon I had in this sale/return, and I was unable to get it back for a future use!

The right shoe fits good left shoe hurts my fee with in a half hour of wearing and they have to come off a waste of money

If I had not thrown away all the packing and box's I would return these shoes. After wearing them a few hours they made the bottom of my feet burn so badly I had to take them off.

I like the sneakers but my last three pairs of soles started to fall off starting at the toe and my neighbor had the same problem I think they have to buy better glue.

I ordered the same size always wear but they too short. Also the width across the ball of the foot, right foot shoe was visibly wider than the left. Poor quality, poorly made shoes.

After just one time wearing these shoes my feet and legs hurt horribly. Will not buy again.

I wore them (outside walking) and therefore I can't return them. I don't have the original box because I thought they fit great, until I went for a walk. In about half a mile I could feel the pain in my foot. I would have returned them, but I cannot. I have an older pair of New Balance and they fit fine. So it's not across the board.

I've had these for about 6 months. Where the leather is stiched together from pinky toe to front of shoe is separated. Won't recommend these.