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Customer Reviews SoftWalk Sonoma

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Rating Summmary:

619 total reviews
SoftWalk Sonoma

Review Breakdown:

40%5Rated 5 stars out of 5

24%4Rated 4 stars out of 5

20%3Rated 3 stars out of 5

8%2Rated 2 stars out of 5

7%1Rated 1 star out of 5

Customer Fit Survey:

70%"Felt true to size"

81%"Felt true to width"

81%"Moderate arch support"

Additional Reviews

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Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I ordered this in black in a 7 1/2 WW and the platinum color in an 8 W, which is my usual size. I’m keeping the 8W as the 7 1/2 WW gaps on the sides and is too loose in the heel. However, the 8 W is still a bit too narrow for me across the toes, which is typical for me, but as the leather is so soft I am hoping it will loosen some. This shoe has good arch support which is difficult to find in a ballet flat, and which I need. If the platinum loosens a bit, I may order another pair in that size in black.
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1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
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Poor SupportGreat Support
Commfortaable to dance at a wedding.
I'd also recommend:
Sam Edelman
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1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I have a fairly wide foot and require a higher toe box, and these shoes are great! No break-in period required! I think they might stretch out a bit so if between sizes/widths, go with the smaller/more narrow! I also thought these might look "old lady-ish", but they don't. I think they'll be great for traveling/flying.
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1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Interesting shoe, comfortable, but somewhat limited by the intense design. I kept them in the gold, which are more versatile.
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1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
These flats are cute, stylish, and comfy, but the leather in the toe box caves in. I usually wear a size 9, but these seem to be too loose. My heal slips out of the shoe. It's difficult for me to find flats where my heal does not slip out of the shoe. Maybe I need a half-size smaller. Sadly, I had to return these. Hopefully, I will find at least one pair of flats that work out for me.
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1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
This is a quality leather shoe, however I feel as if there is not much arch support. Have not worn this shoe yet, only around the house while trying on. Not sure how I feel about keeping it. I wanted a cute ballet flat, but the price for this was a little steep, and I'm not sure I like how it looks on my feet (which is not a quality issue, just personal preference).
I'd also recommend:
Propet, Clarks and Naturalizer brands. Also, Ros Hommerson.
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1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I really liked this shoe but I had to return it because it slipped in the heel and there is a significant gap along the inner part of the shoe which was very noticeable in walking. I was disappointed that it didn't work for me, especially since it did not cause pain across my bunion.
I'd also recommend:
aravon
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1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
I kept the 9.5 N so I would say it runs a 1/2 size smaller, as I almost always take a 9 N. Also, why are these shoes $20 more than they were a couple of months ago??!! When I ordered them earlier they were $79.95 and now when I ordered them in a different color they are $99.95 - I think you owe me a refund! Totally not fair!
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1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have wide feet across the toe area but narrow heels. I ordered my usual size, 8W, and it felt like I would walk out of them (the heel would pop off my foot) while walking. Also, the toe box was roomy but the rounded shape still cramped my big toe. Hopefully softwalk will make flats that are more foot-shaped (more squared toe) and with narrower heals in wide sizes.
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1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
The size and the look of the shoes are good. The shoes feel slightly loose at the heels, so I'll add small inserts at the back of the heels for the best fit.
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1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
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Poor SupportGreat Support
The shoe was too tight across the top of my foot
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1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
They felt a bit too small across the top
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1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Pretty shoes & comfortable, but they were too wide.
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1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Nice shoe but even the narrow was too wide for my very narrow feet.
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1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
The footbed feels really squishy and comfortable (like my Hokas), but the cut of the shoe causes the edge to run right over my sensitive big toe joint. I can even feel that there's a seam that occurs right on top of that joint, and that's a total deal breaker for me. Back they go.
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1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Attractive but would not stay on my feet because of my narrow heel.
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1 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at SoftWalk
Looked fine, generally seemed like good shoes but there's a seam that goes along the inner edge of the heel that was bothersome when wearing. Unfortunately even with reasonably thick wool socks I could still feel it.
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1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
No happy about how little support they have. Nice shoe, but unsupportive.
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1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style2Rated 2 stars out of 5
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Poor SupportGreat Support
The dye on these shoes looks uneven and the toe was much darker than the rest of the shoe. They didnt look nice. Additionally they werent comfortable, they were too wide although I ordered a narrow.
I'd also recommend:
naturalizer, Aravon,
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1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
shoe industry is no longer standardized, why? actually went to shoe store and got my foot measured, 7.5 W as always, but every brand of shoe fits me different, too big or too small, too wide or too narrow, every brand of 7.5 W fits different, why? not zappos fault, but just saying
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1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
I bought these shoes because a friend raved about them. She loves them, and they looked great on her. Unfortunately, they do not fit my feet. I need more arch support than they provide (there's some, more than many flats, but it doesn't feel like much when the shoes are on). Also, the shoe rubbed me across the vamp - the inner corner of the opening. I don't have a bunion, but that's where it would've given me a big blister. Sadly, these were deal breakers and I had to return them. I'll keep searching for the perfect silver flat, hopefully before my current ones fall completely apart.
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1 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Although this was a comfortable shoe but it was too wide and slipped off my heel.
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1 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These are cute shoes but the arch support was lacking for my flat feet making them gap on the sides
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1 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style2Rated 2 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
These shoes look nicer in the photo because they have some intentionally faded brown at the tip of the toes rather than being one color. The semicircle area around the toes is very tight. Uncomfortable, would only work for someone with a really low instep. I have had other softwalks that worked well so the brand is good -just not this shoe.
I'd also recommend:
Born
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1 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Comfortable, but I returned them because every step I took made a crunching sound, like popping knees, hips and ankles.
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1 found this review helpful.

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