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Customer Reviews SoftWalk Sonoma

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Rating Summmary:

619 total reviews
SoftWalk Sonoma

Review Breakdown:

40%5Rated 5 stars out of 5

24%4Rated 4 stars out of 5

20%3Rated 3 stars out of 5

8%2Rated 2 stars out of 5

7%1Rated 1 star out of 5

Customer Fit Survey:

70%"Felt true to size"

81%"Felt true to width"

81%"Moderate arch support"

Additional Reviews

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Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The back of the shoe came up too high on the back of the ankle and would have caused blisters. The arch support pad is in the wrong place. It is too far forward in the shoe and should be back further towards the heel. I'm really sorry to have to return them, Zappos.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
HORRIBLE orthopedic inserts in these shoes. The inserts are hard, raised and hurt to walk on. I when removed the insert and replaced it with another one that I had, then the "narrow" heel in the shoe was way too wide. Sad and senseless way to ruin an otherwise cute shoe.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The fit was terrible. The shoes wouldn't stay on my feet when I walked. I had to slide around the room just to keep them on.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Gave me horrible heel blisters and returned so sad bc such cute style
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have other softwalk shoes in this style & width..but could not wear with bunion on my left foot…made me sad
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I already have a black pair of this shoe, 10 N and it fits perfectly. This color and perforated leather, same exact size, is way too big. Go figure.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
comfortable but matronly on my feet
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This shoe will never be comfortable. The top area around the toes immediately started rubbing my foot the moment I put it on. And the top of the heel started rubbing too. I could wait to break these in, but I can't stand the thought of wearing them again.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort4Rated 4 stars out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The shoe fit well. The issue was that I ordered 3 pairs (different sizes & widths) & all 3 pairs arrived with the coating/material flaking off in multiple areas. For $100 shoes, I would certainly not expect them to be falling apart brand new. I can’t imagine what they would look like if I actually wore them! Returning them all.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Really hurt the front of my foot w very little flexibility.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I was unable to get my foot in past my toes. I purchased the wide which was not wide enough for my foot.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I could not get my foot in this shoe. I ordered a 12 wide.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Very stiff and uncomfortable shoes. The extra arch support hit me in the wrong place, making them even more uncomfortable. I ordered a narrow and they felt like a narrow. They are also cut low on the vamp and hit me in an uncomfortable spot on my foot. Returning asap
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort4Rated 4 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The leather is soft and the shoes felt comfortable. However, when I walked, they gapped and wrinkled on the sides...Never had that experience with a pair of shoes before. Perhaps the combination of my narrow foot and soft leather, although I ordered a narrow width. The style is ok, but nothing special.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These brown (caramel?) SoftWalk Sonomas were a huge disappointment. The black ones are flexible and very comfortable, but these were very stiff. Although they were marked Wide, they didn't feel it. Also, instead of being a single smooth color, they were blotchy, as though they had been worn and had bacon grease or something splashed about them. I imagine it's a contemporary "look," much like blue jeans with holes all ripped in them that look like they were rescued from the trash bin behind the thrift store. These shoes were a hundred bucks; I'd like to make them look dirty all by myself, thank you very much. I don't give a rat's rump about fashion, I just want a decent pair of brown flats that fit.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Terrible fit. Very uncomfortable. My feet were covered in blisters within the first two hours of wear.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Comfy- but not wearing well. Leather at heel is worn- looks like they are 5 years old rather than 2 months young. Not a good value for the price paid.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort2Rated 2 stars out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Way too wide for my AA feet. Toe is too rounded. Very disappointed and return immediately.
I'd also recommend:
Naturalzer, Sofft
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort3Rated 3 stars out of 5
Style1Rated 1 star out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Just not my style, so I returned them.
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0 found this review helpful.

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